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I’ve noticed that the “Return to shop” button doesn’t work (in the cart/wishlist sidebar). It doesn’t work on your demo site either. Can you please advise how to fix this?
In our design, the button “RETURN TO SHOP” is a button toggle (as a close button) sidebar of cart, wishlist.
If you have any questions, please open a ticket at http://support.nasatheme.com/
We will support you at our support center.
hi, beautiful design but seems like the grid switching is not working?
screen resolution: 1280×800
when zooming out, it works
can you fix this today please?
the issue affects homeoage also where the homepage 2 looks different
normal browser: https://i.imgur.com/R8Ow66z.jpg
zoomed out: https://i.imgur.com/nBxDI73.jpg
i think it meant to look more like the zoomed out version right?
Thank for your interested with our theme. We cannot see your screenshot link. Could you check it again?
We look forward to receving your reply.
hi John, you can see the screenshots by going to them from imgur.com rather than i.imgur.com
for example https://i.imgur.com/YjLndkD.png becomes https://imgur.com/YjLndkD.png
Not sure why imgur changed their settings
Hi John checking back on this
Hi John any updates?
We fixed this issues in your screenshot.
The update version will be release soon. You have just update the theme to resolve it.
We hope this helps!
Hi. Great-looking theme! In the off-canvas Quick-View, is there a way to set the product image to display full-width (ie. so it only displays one image at a time instead of 2)? Thanks.
Thank you for your interested with this theme.
You can easy to enable show 1 image in the Off-Canvas Quick view in the Theme Options. It’s very easy to use.
We hope this helps. If you have any questions, please feel free contact us, we will be glad to help.
Help to understand how images work for variable products.
Now I can upload only one! Photo for one variation. In your demo site when I choosing a variation, all 3 photos are changed. How can I add more than one photo to the variation
As for your question – as this is more technical – could you please open a ticket at https://support.nasatheme.com
And leave your admin site link, access information there?
p/s: Remember switch your reply to the Private status.
We’ll help you as soon as possible.
i am using this theme for one of my project, but i am facing 1 issue, on front-end speed is fine but in dashboard response time is very very slow. please advice me with this issue ASAP its very urgent.
Have a nice day,
The theme is still using the default basic wp-admin of WordPress.
In this issue, we think you need to contact the Wordpress author for support,
If you have any other questions, please open a ticket at https://support.nasatheme.com/
We stopped support on mail. We will support at our support center.
Any idea how can I translate the Top bar Content – Using for Header Type 4, 5, 6 – in WPML?
I have a strange issue with product translations. I’m using WPML and something strange is happening.
The problem is the featured image on translation and it’s happening on the products with variations only. The displayed image isn’t correct – it’s from another product – but in the backend everything is OK.
It’s not another plugin compatibility issue, it’s definitely the theme – because switching to another Wordpress themes solved the problem …
I kindly ask for your help, it’s much appreciated! I’ve also created a ticket on your support system.
Have a nice day!
Our support team replied you on the support forum. Please follow the support conversations on the Forum.
We hope these issues will be resolved soon.
Hi, I’ve updated the theme and Nasa core, but the issue persist. I really hope that your help could be quick… :/
I would really, really appreciate any help, please. I think the theme isn’t completely compatible with WPML (maybe I should try with older version, I don’t know …) – and it’s really annoying to have a shop with wrong images on a single product site. :/
EDIT: I can see something is going on on the website, so I guess I have to wait … Thanks!
We are checking your site in wp-admin,
We will reply you when finish work.
Thank you for your time.
we reply you in our support center, please go to https://support.nasatheme.com/forums/topic/translating-top-bar-content/ and check again.
It’s resolved, THANK YOU!!!
Thank you so much!
I’ve also notice a quick view problem: it’s impossible to select colour if you have 2 different attributes (for example colour + size). I’ll simple disable quick view for now but I hope you’ll take a look into this in the future.
You can check our demo: https://zella.nasatheme.com/quickview-product/?quickview=sidebar
The QuickView is still enable this with 2 defferent attributes.
I want to use it in .Net technologies. Does it provide Pure HTML Files too?
Unfortunately, the theme is only based on Wordpress and WooCommerce.
Sorry to bother again but this seem to be a never-ending story (actually more WPML disaster – but anyway;)). On the translated product page, the colour attribute image doesn’t change when clicking on the colour label. But it works fine on the original page. I also have trouble to translate Cart sidebar and PayPal Checkout. I’ve created a ticket on your support system and I’m hoping to solve the problems asap. Thanks in advance.
As for your question – as this is more technical – could you please open ticket at http://support.nasatheme.com
for a multilingual website project, which plugin do you recommend for better compatibility with your theme?
Thank for your interested with this theme. We recommend you use the WPML plugin. Our theme is fully compatible with this plugin.
Hope you will happy when use the theme.
If you have any questions, please feel free contact us. We will be glad to help.
Hi guys. I am really interested in the theme, but really have to know this. How many variables can i add to a product. My shop will have products up to 5 variables with custom names. Thanks
Thank for your interested with this theme. The theme support unlimited the numbers variations.
do we have the possibilities to have layer variables. So imagine:
1 choose a tshirt color
2 choose a pattern that appears on top of that tshirt colour
Yes. You can do it.
Hi again guys. So what’s the diference between this theme and Elessi theme? thanks
The Zella and Elessi built on 2 difference design layout. There are some unique features on each theme.
Hi guys, is it easy to add diferent ways of payment with this theme?
i want to add MBway (tportuguese payment system) and also Union Pay
The theme inherited from the WooCommerce default. Therefore, you can use all the payment plugin that compatible with the Woocommerce.
Hello guys. Is it possible to have a variable that is a “text field”? imagine that i have a tshirt and you can write your name on it. You check the box custom name, the picture change with an example of it, and underneath you can write your own. Thanks.
Unfortunately, this features is not available in the theme. We recommend you should use the plugin for this purpose.
Thank you so much!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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