Reviews for Zenit - Clean Photography Theme

Reviews for Zenit - Clean Photography Theme

Cart 398 sales
Well Documented

13 Reviews

for Customer Support

Customer support is so slow. They take more than 4-5 days to reply. I'm still waiting for a reply.

Author response

Hi there,

We are sorry to hear this and we do apologies for the belated reply it is because of the holiday season and limited resources. We hope that your request has been responded and you should know that if you need any further assistance you are more than welcome to continue the conversation with our support team.
We hope this will be resolved and that you will reconsider your rating.

Best,
Select

for Customer Support

Overall Points for me the best theme of the world.
I'm very glad to use Zenit. Support is extremely good.
Many thanks! Regards, Andreas

for Customer Support

Exceptional quality and very elegant template design. I was delighted to see it after searching for one that meets my needs.

You can see the immense work of the template design and development team that made it possible for hours of editing to be resolved in just a few clicks.

The most grateful and satisfied thing that I am is the infinite patience with me and the speed in solving my doubts. All were resolved the first time.

Every day I am happier with the decision to have bought this template.

___

Calidad excepcional y diseño de plantilla muy elegante. Me encantó verlo después de buscar uno que cubriera mis necesidades.

Se aprecia el inmenso trabajo del equipo de diseño y desarrollo de plantillas que hizo posible que horas de edición se resolvieran con solo unos pocos clics.

Con lo más agradecido y satisfecho por lo que estoy, es la infinita paciencia conmigo y la rapidez en resolver mis dudas. Todas fueron resueltas a la primera.

Cada día estoy más contento con la decisión de haber comprado esta plantilla.

for Customer Support

I am taking my words back. My frustration was quickly changed to the better by a quick answer to my review by Select Support.

I wrote a short review describing how the theme is lacking updates - and rated the theme and it's author with one star.
As my support period was expired I found it troubling and problematic that I no longer could write the support team regarding updates. But I was unaware that it is possible to write them directly.

Thank you for a nice theme and fast support :)

for Bugs

The theme doesn't work as listed. I've been working with the company for a couple weeks and they can't fix their own code. Whether you try it online, or locally their cart/checkout system will not work.

I recommend you find another theme that has been better coded, has better customer service, understands the problems that arise, and can debug their own code.

Furthermore, the theme is bulky (17 Mb file) and takes a long time to load and is not built for speed. According to https://developers.google.com/speed/pagespeed/insights/, the theme has a rating of 16/100. It is extremely slow.

Author response

Hello,

We located your ticket on our support forum and our agent successfully updated Select WooCommerce Checkout Integration plugin on your installation.
Please, test it now and check whole response on ticksy.
We do owe you an apology since this has taken longer time.
When it comes to page load time, we tested your site speed via GT Metrix and here are results
https://www.screencast.com/t/QhY6Uzr6sVpa
So, in order to improve speed performances, we marked what should be done from server side. What you or your hosting provider should do in .htaccess file is described here:
http://gtmetrix.com/enable-gzip-compression.html

http://gtmetrix.com/leverage-browser-caching.html

Basically, minor modifications of this file would help you to get better grade related to speed of page loading

Also, initial response on your server is over 2s https://www.screencast.com/t/FGIrwt1hH

We really hope this will be helpful to get better load time, and if you need anything else feel free to contact us.
Really hope, once all this is fixed, your impressions will be improved so you'll kindly reconsider this bad rating. Thank you in advance.

Select

for Customer Support

It's a beautiful theme. There was some issues with the theme which the theme author has fixed them and everything is working fine right now!

Keep up the good work Select-Themes!

for Customizability

Customisable to the nth degree - truly fantastic theme - so many options to make this your own site..

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