polcoder

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213 comments found.

Hi there , id like to change the Favicon , i uploaded my favicon but it doesnt upload ( still the prestashop favicon)

The extension was not right .

Oh ok, glad you fixed it.

Thank you for your Help , Have a good night

inpq

inpq Purchased

4 months ago the user jelmerdejong makes you a question about quit left column on CMS page to show a fullwith page.

I do your answer, but i’m still seeing the left column empty and the center column with class col-md-9 and col-md-push-3.

What can i do?

Hello, we have a holiday till may 29th, we will send you reply after this date.

Hi,

Edit file header.tpl in theme folder, around line too add:

{if $page_name == ‘cms’} {assign var=set_the_flag value=”1” scope=”global”} {/if}

Best, polcoder

I am using Zensation 2.7 I updated prestashop to 1.6.1.6 the Zensation theme crashed. I have 2 word showing on my home page ‘Featured Products’

Is Zensation compatible with Prestashop 1.6.1.6?

Hello, forgive me late reply, we had a short holiday. Yes it is compatible, when you see the “featured products” words only go to your FTP and delete file cache/class_index.php

Thanks, that worked

Hola, me gustaria saber si de este tema se dispone de documentacion en español. Gracias.

Hello, docs are in english only. Best, polcoder

Hi there , i have a bug on the slider section

the insert button doesnt work

Hello, create a ticket on polcoder.ticksy.com and leave there your back office credentials. We will check it right after the weekend. Best, polcoder.

Ok i will create it the monday then , i hope you guys solve the probleme cuz i cant change or add a photo to the home slider

Dear polcoder, I fail to contact you via support system despite purchasing your 6-month support as my purchase code from Envato market is not valid. I purchased your theme in 2014 and since update to Prestashop 1.6.1.6 I experience two problems (the Second Product Hover switched off and on screens less than 768 pix in size there are some huge gaps under product images), but I first need to figure out, whether I have the latest version of your theme. I contacted Envato Market team, they replied that the latest theme is the one that is downloadable in my Envato account. And this is the file of 2014 named “themeforest-6466123-zensation-responsive-prestashop-16-theme-blog”. Is your theme compatible with Prestashop 1.6.1.6. How can I get the updated version? Thank you so much, I am really hoping for your help.

Hello,

Please send to support@polcoder.com your FTP and back office credentials, I will take a look what happened there becouse theme should work with 1.6.1.6 with no problem.

Best, polcoder

I bought your theme in 2014 and have just started using it again on my website. The state fiels is missing from the tablet and phone account setup. I am unable to make a ticket as your system says my domain www.fffw.com.au and purchase code are both invalid. Can you help. I do not consider this to be a support request as your theme is not working correctly.

Hi,

At first make sure if you have the latest theme version – download files from ThemeForest and compare them with the one on your ftp as I am not sure about that – some parts seems to be different than on my demo store.

I’m affraid I can’t help you other way, such are rules made by Envato and we – authors – can’t change them so if you will need our intervention than you will need to extend your support period.

Best, polcoder

Hi,

I’m unable to post a ticket in your support platform although I have 8 days left from support. The Simple Blog module is not working with PS 1.6.1.6 Please, help.

Hi, I didn’t notice any problems there, send your back office and ftp credentials to support@polcoder.com, I will check what happened.

Best, polcoder

I would like to make use of the included blog module, but the installation fails with comments about some old version. Trying to install Simple Blog v1.2.1.0 and comment is ph_simpleblog version is not compatible with your Prestashop version, which is 1.6.1.7. Any suggestions how to proceed?

Hello, indeed I have to send a small upgrade for these modules. For now please create a ticket on polcoder.ticksy.com and send me your FTP credentials, I will change the modules asap.

zahiras

zahiras Purchased

Hello, I would like to know, if Your theme and all the modules are working properly in multistore mode?

Hello, I’m affraid not, Zensation is not ready for multistore (to be precise theme editor module does not support it). My other themes: Wolf, Infinity – these one are okay.

Hi polcoder, I run zensation version 2.4 and I’d like to upgrade to the latest version, but I’m a little bit confused. changelog.txt says that the latest version is VERSION: 2.6 (27.01.2015), while in the folder called UPGRADES I see a 2.7 version folder…I think this is the latest version, isn’t it? Also, can I upgrade directly from 2.4 to 2.7 or should I do incremental upgrades? (2.4->2.5->2.6->2.7) Thanks!

Hi, Yeah 2.7 is the latest. No need to upgrade by each version, just make sure you upload all files from 2.7

hey, thanks a lot!

Hi polcoder, having issues with ZEN Home Banners (based on minic slider). I upgraded prestashop to 1.6.1.7, then upgraded to zensation 2.7. All is working except the zen home banners module: trying to access the module I get this alert: Notice line 220 in file /Applications/XAMPP/xamppfiles/htdocs/lineaflex/modules/minicslider/minicslider.php [8] Undefined property: MinicSlider::$hooks_tpl_path If I try to insert an image, on front end I get a bunch of errors: Notice: Undefined offset: 1 Is there an upgrade for this module? Currently using v4.1.5 Thanks!

Hello,

Forgive me late reply, write to support@polcoder.com and I will make a new module for you.

If your site is online than you can send me FTP and back office credentials and I will be able to fix the problem by myself.

Best, polcoder

Hello we purchased the theme and Revolution Slider is not working properly. When I want to attach an image to the slide nothing happens. I Click on the image I want and then I click in the “Insert” button but it does not work.

Hello, please use our support system on polcoder.ticksy.com Provide us your back offfice credentials so we can check the problem.

Forget it! I have tried to do it in production environment (in order to send to you the credentials) and this is working there. Sorry to bother you

I see… check the PHP version and set 5.5 or 5.6

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