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670 comments found.

Hi guys!

Is there a way to remove the “places” section from the gallery template?

Hi Demetris

I have fixed the gallery issue with photos, the problem was with PHP memory so I have increased the memory_limit value.

Also removed “place” from gallery albums.

The issue with photo names might happen in Boxed layout mode only, see here:

It has no problems in Boxed or Wide layout, so I am not sure why that happens in your site only, maybe something is wrong in the code or css!

Ok Arlindd I think the other issues are manageable!

Thanks very much for your help!!

No problem, feel free to ask any time.

Dear Team Laborator,

Thank you first of all for your awesome work and all the effort your putting into this theme.

I get the following Errors on a nearly blank screen when i´m putting in some text content on pages with the defalut template (just the menue visible):

Strict Standards: Non-static method GoogleTypography::init() should not be called statically in /www/htdocs/w011e2de/wp-content/plugins/google-typography/google-typography.php on line 580

Notice: Undefined index: last_update in /www/htdocs/w011e2de/wp-content/themes/zinc/inc/widgets/laborator/metroelements/me_insta_slideshow.php on line 507

Notice: Undefined index: valid_req in /www/htdocs/w011e2de/wp-content/themes/zinc/inc/widgets/laborator/metroelements/me_insta_slideshow.php on line 509

Notice: Undefined index: last_update in /www/htdocs/w011e2de/wp-content/themes/zinc/inc/widgets/laborator/metroelements/me_weather.php on line 377

Iam not using any of those widgets or functions yet by knowing it. I downgraded wp to 3.7. and got no special pluggins running. Also at my plugins page, when iam trying to activate / deativate oder delete pluggins iam redirected to my front-end ?

Any Ideas? Thank you so much!

Kind regards, Teresa

Hi Teresa,

Please deactivate the Envato Plugin and unistall it, try installing this recent version of Envato Toolkit Updater:

For the second error with script delay, can I see that page (url)?


Hi Arlind,

thanks for the Toolkit Update hint. Now i haven´t any errors left, but still no page content. The js-script error appears on the contact and portfolio pages on the following url:

I tryied reinstalling… no luck :(


Hi Teresa,

Just checked the contact page, and saw this issue that prevents page from fully loading:

Have you modified something in index.php file?

To fix this error, I must be logged into FTP and change some code.


Hi Arlind,

the last change date of the “index.php” is the same like the rest of the theme. But feel free to have a look.

i tried contacting you for the ftp login via your contact form which gives me the following error: Fatal error: Call-time pass-by-reference has been removed in /home1/arlind/public_html/cv/framework/classes/cp/cp_menu.class.php on line 47


Please send your infos directly to my personal email: arlindd at gmail dot com



ok send you the ftp via email, thank you!

How can I display products in the Shop in 4 columns ? I have try this way which you have mentioned, But it does not work? And there is some problem in the prdoduct page.

I thought it was the reason of the front. But i have try the original. It sill not work.

Can you help me to solve the problem. Looking forward to your reply!

Hi roneybike

1. To fix the issue with the columns, I need to edit code of the theme because it is a small bug, can you email me FTP details so I can change it?

2. For the + and – quantity issue please add this Custom CSS to style.css .single_item .quantity .minus, .single_item .quantity .plus {
    padding: 10px 10px;
    float: none;
    display: inline-block;
} .single_item .product_head .qty {
    float: none;
    margin: 0;
    top: 1px;
    position: relative;
    display: inline-block;


In the previous comment I have sent you a fix, have you tried it?

Yes i have try your code. The ”+-” has been fixed, But the “add to cart “button and price are not in the same line.

And also the issue with the columns. Can you help me to fix it?

For the price, add this CSS:

.product p.price {
    margin-top: -50px;

It will align the cart buttons and price in the same line.


Hi I’m working on this : Is there a way to reduce the size of menus background blocks on hover ? I would like it to be just the height of the text. Thanks for your job

Hi cladamousse, log into the admin panel and go to Laborator > Other Settings and make sure the menu with icons is turned off just like in the picture:


Hi laborator, I have a multilanguage problem with your theme.

I created the site with 2 languages, and I use the Laborator-ME] Portfolio Item” widget with the metro, but it don’t works with multilanguage pages. I have to configure any special options?

We have the widget “Laborator-ME] Portfolio Item” with category specific selected, and I created an item porfolio that has multilanguage and is assigned to a category, that also is translated.

When I create a Metro Element with in a page, and I assign this widget “portfolio item”, (that is assigned to a specific category), the page don’t show anything in the translation page, the original page shows ok, but in the translated page don’t appear.

I think that could be: - In the Laborator-ME] Portfolio Item” widget don’t appear the translated category, only appear 1 category, but I think that is possible that manage internally the translation? So, if not detect that there aren’t nothing in the cateogry, not appears in the metro element and subsequently not appears in the page.

- Or I have to configure any option from wpml/theme for do it the widgets multilanguage?

thanks in advance

Hi ericcion

There could be a fix for this. In “Metro Elements” widget area you create widgets for each language, then when you call blocks from Metro Element (Visual Composer), on each language you choose relevant widgets for that language. This way could solve the issue.


Yes, but how can I do this? I tried but when I change the language and change the parameters, change in both languages. I tried with a simple text widget put in the footer sidebar, and write hello, and then change the language (with the top menu), but it always change in two languages, seems that don’t discriminate by language. It has to be activated anything from wmpl or config another param.??

An example for this would be this:

1. Create “Sample” page, and also a translation for it.

2. Choose main language from Toolbar and go to Appearance > Widgets

3. Add for example “posts slider”, and title it “Spanish Slider”

4. Switch to another language then create another “posts slider” and title it “Catalan slider”

5. Go to edit the page “Sample” and (Spanish language) and apply “Spanish Slider” widget on ME box.

6. Switch to the other language of “Sample” post and add “Catalan slider” widget from ME box.

Save settings and you are ok with that.

Unfortunately, there is no other way to achieve this :(



Great theme! However, I’m sorry to find out that the latest two versions of BuddyPress (1.9 and 2.0) are not supported. Any plans on updating Zinc on short notice so it’s compatible with BuddyPress 2.0+? Thanks in advance for you response!

HI joris_k, thank you for your words, currently we have not planned a new update for BuddyPress on the next update.



How can I create a widget for metro element ? I can’t figure out to have a widget … I duplicated me_weather.php for example, to me_page.php and simplified a lot the widget, I put it in the metro sidebar, but in the visual editor I cant see the widget in the dropdown… :(

Hi kiwifraise,

Yes it is possible, here are the steps what you should do:

1. Open functions.php and go to line 111:

// Change this
'rewrite' => array( 'slug' => 'portfolio', 'with_front' => false ),

'rewrite' => array( 'slug' => 'custom-slug', 'with_front' => false ),

2. Go to Settings > Permalinks and just click Save, this will flush the rewrite rules.

Then you can use the “portfolio” slug without issues.


Oh thanks a lot ! Full support :)

Feel free to ask anytime.

I’m having problems with my install of the Zinc theme at

Whenever you click the ‘Read More’ button on the website’s blog posts, it takes you to the ‘location’ page rather than the blog posts?


Can you send me the FTP details in our official email ( then I will check and fix the issue with blog links.


Hi Arlind,

I did this – as requested. No reply from yourselves and no fix of the bug. Can I get an update ASAP please?


Hi OhSo,

Just replied to your email. I am waiting for your response.



When i post my site in Facebook I get a picture as thumbnail who is even not on that page.

I would like to make a selection out of the images of the slider. I see this is default on most WP templates.

Is this possible?


Another strange thing is that the meta is still the old one. It’s like the sites memory who is not refreshed.

Hi Pieter,

Just visited your site and viewed the source, I have found that there is another plugin that uses “OG Meta” so there are duplicate OG meta entries. For example in this page:

There are duplicate OG meta entries:

<!-- Generated by Zinc -->
<meta property="og:title" content="FEEL GOOD CAMP | ">
<meta property="og:description" content="">
<meta property="og:site_name" content="">
<meta property="og:url" content="">
<meta property="og:locale" content="en_US">

<link rel="image_src" href="" />
<meta property="og:image" content="" />
<!-- Generated by another plugin -->
<meta property="og:title" content="Surf Camp | Moliets France | Feel Good | Surf Camp" />
<meta property="og:type" content="article" />
<meta property="og:url" content="" />
<meta property="og:image" content="" />
<meta property="og:description" content="Join the best international surf camp of France in Moliets beach! Surf, skate and party all summer long for the craziest holidays you've ever had!" />
<meta name="twitter:card" content="summary" />
<meta name="twitter:description" content="Join the best international surf camp of France in Moliets beach! Surf, skate and party all summer long for the craziest holidays you've ever had!" />

If you debug this URL in Facebook OG Debugger you get this error:

See it here:

So in order to make it working, you must decide wether you want to use default Zinc implemented OG meta generator, or the plugin you are currently using.


Hello, I am having trouble with the woocommerce page.

I am running wordpress 3.7, and woocommerce 2.0 The shop page is not displaying like your demo. Some stylings and colours are missing. Here are the issues noticed.
1) “Sort by” is not aligned, and dropdown menu background is not grey
2) “Cart” icon not showing
3) Home >> “Shop” is not red
4) Side bar title background is not grey like demo.
Please let me know how to change these settings. You can see the page at
Thank you.

Hi ClownsAndCalliope, we apologize for the late reply first, I’ve checked about your issue and found that it is fixed now, if you need further help feel free to ask.


I have other question below that is not yet fixed, can you please help with the ecommerce issue.

Just replied to other question.


Hi, I’d like to buy the theme but I have two quick questions.

1. I’d like to know if the color of all of the different elements can be changed? For example, on the gallery-type, can I alter the colours set to each category, the colour of the tweet box, of the weather box, etc?

2. Also, for the magazine gallery layout, can I have a mixture of static boxes and boxes that automatically update, say, content from the “culture” category, etc?

Thank you! Love the theme!

Hi elizabethliew, thank you for your kind words, we’re trying to keep the good work up.. I’ll answer your questions even though with a long delay for what we apologize.

1. The color of different elements can be changed manually with CSS, through the Custom CSS.

2. You can have a structure like that using the static boxes and some post sliders that crawl posts from a specific category.


Hi. the metro style post slider is not working for my theme. Can you please take a look. It is not “auto” switching between portfolios. innovainteriordesign dot com

Hi ClownsAndCalliope,

It that disappeared from the Visual Composer also?

It is not disappeared from the visual composer. The post slider is there, but it does not alternate the posts itself.


I am sorry for the late reply as we were on vacation and couldn’t reply.

I looked into your website and saw the metro posts slider. It had no arrows to switch the posts, or you maybe have set to just single post.

I would be happy if I could help you solve this.


Hello, there is a big problem with my theme. State and Country Drop Down Boxes Not Working. On the check out page If you choose the country, the state will not be updated. You can have a look at your demon page. It is the same problem. How can i resolve the problem? Help me?

OK? I am waiting for your next update. Thank you again!

When does the next update come out? I am waiting for you. This issue has a great influence to my business. Thank you!

Hi roneybike, today I will try to do my best and publish the new update. Stay tuned


I have this error on my woocommerce product page..

Fatal error: Call to undefined function wc_customer_bought_product()

Wordpress 3.7, woocommerce 2.0..

Hi ClownsAndCalliope

I have checked the versions of these files and compared to latest version, so they are up to date.

I suggest you also to upgrade to latest software version in order to have lesser issues.

The recent version of WordPress is: 3.9.1 The recent version of WooCommerce is: 2.1.10

P.S. As you see in demo version it works good, that is the same copy you have purchased in Themeforest.


I updated everything: Wordpress 3.9.1, Woocommerce 2.1.10 But my shop page is not styled properly.. I cannot disable default woocommerce styling.

Hi ClownsAndCalliope, we have updated the theme so you may try now to fix it if you’re still facing this problem.


Hey, first of all I am very happy it is a great subject, because my area Google support is not very good, so the site speed slow, what method can cancel loading Google fonts, thank you.

From the beginning of June, the Google China area began to blocking, so the website loading speed is very slow, I need to cancel the load Google font, thank you.

Can you tell me what kind of font you want to use in your site?

I mean to cancel the load Google font, my country, Google service exit China, causing the site very slow

Hello! I’m having trouble with the text being white and the kitchen sink missing as part of the visual composer. I need to update VC and I even purchased the stand alone plugin. However it won’t let me update it. I spoke to the folks at WPBakery and they said I’ll need your help to make it work. Can you help me? Thank you!

Hi MandoMedia, we are releasing new update for Zinc today and you will get the latest version of Visual Composer with it.

When you install the new update of Zinc, remember to follow these steps:


Hello, I’d like to show only two feature tabs at a time and center the two feature tab blocks (without there being a empty third column to the right).

Can you please advise? Thanks.

Also, is there any way i can color the backgrounds and/or the icons? Thanks!

Hi csasz,

For the first question I am not sure what exactly do you want!

For the second question, surely you can change the background for “icon tab” if you mean, when you select it, it will background color picker.

Also each page can have custom CSS in Visual Composer (see – the </>CSS Icon)


Hi, I’m having issues adding a basic hyperlink to some of the text in the description area of the “icon tab” shortcode. Do you know if there is a workaround? Thanks.

Hi amresorts

Its strange why it doesn’t allow to add HTML inside description field. Tried by myself but visual composer leaves it blank white.

It is something related to WP Bakery Visual composer bug.