253 comments found.
Cart doesn’t work with cache. why?
Hello I am having an issue with the safari browser. It seems that the parent css produce the error : This web page was reloaded because a problem occured I have done everything I have deleted/ deactivted the plugins etc but the problem starts when I have the parent style enqueued. the problem is that the file has too many lines of css and I cannot find the issue. Can you please help. I think that the last update did it.
Hi, Yes, can you extend the support and raise a ticket here https://boostifythemes.com/contact/ Our team will help you clarify this problem. Thanks!
Hi, Will there be an update for this theme? It’s been an year since the previous update and I’d like to know if this theme is compatible with the latest version of Wordpress and Woocommerce.
Hello, does this theme comes with color and size variation switches? Thank you
Yes, it does support color and size variantion swatch
There is a trojan script trying to install and run from your demo
Name: HEUR:Trojan.Script.Generic Precision: Heuristic Analysis Threat level: High Object type: File Object name: core.min.js?ver=1.12.1 Object path: http://zoa.bdiakcml8h-e92498n216kr.p.runcloud.link/wp-includes/js/jquery/ui
You might want to get that sorted, its not just that file, it looks like the whole demo is infected
Hi,
Thank you! We will check it asap.
Best regards,
BoostifyThemes
Hi, how do I remove a “Size Guide” button from product page?
Hi,
As I checked, your support license has been expired.
Please extend the support license so our team can help you with this problem
Best Regards,
BoostifyThemes
Hello. I have a problem with the ZOA theme. My gallery is no longer displayed, which is located in the product card (the gallery is loaded, but disappears). And this is not on all products, in some products the gallery works properly. In those products where the gallery is not displayed, when choosing a product variation, an error occurs, and the “add to cart” button becomes inactive, and variations are no longer selected.
Ticket #8724
Hi, I think you did submit ticket to a wrong place. Can you submit the ticket again here https://boostifythemes.com/contact-us/ with your site credentials?
Our team will clarify your problem and reply to you asap.
Thanks!
Is this theme PHP 8 Compatible?
Hi,
Currently, the theme does not support PHP 8.0.
We will support it in the next update
Best Regards,
BoostifyThemes
I just bought shopengine pro plugin and I am looking for compatible themes. Is it compatible with shopengine?
Hi,
Sorry,
We have never tested this plugin, but we can help if you find any conflicts.
Best regards,
BoostifyThemes
Hello,
No updates to support the latest wordpress and woocommerce versions? It’s been more than an year. The theme hasn’t been updated.
Hi,
We’re planning to update it soon. We will inform you once it’s been updated.
Best regards, BoostifyThemes
Hello, Still looking for an update which is fully compatible with WP 5.9 and Woocommerce 6.x
Hi,
We will release an update this week.
Best regards, BoostifyThemes
Please update theme to support the new version of Variation Swatches for WooCommerce (version 2.0.0) – Had to downgrade Variation Swatches for WooCommerce to version 1.0.11 to get it working. Thanks
Hi, Sorry, we don’t have this plugin here for testing. Can you extend the license then give us this plugin to check the conflict?
Thanks!
Does it suport Dokan ?
Hi, Sorry, we don’t test the theme with Dokan plugin. Thanks!
Hello, no update for wordpress 5.6 ?
Hi, What kind of update you’re talking to? Please specify it. Thanks.
You don’t update the Zoa theme for Wordpress 5.6 ?
Hi, Our theme does compartiable with WordPress 5.6. Can you check again?
Thanks
Ok, thanks !
Hi, Yes, you can using Loco Translate. Thanks.
Hi, How do I enable top bar for mobile?
Hi, We hide it by default. If you want to enable it. Please submit a support ticket at Our Helpdesk. Don’t forget to provide these information:
Your purchase code (to let our developer see that you’ve already bought our theme)
Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
BoostifyThemes
Hello some function are deprecated. Especially for the images. (example: wp_load_image). Is an update coming soon?
Thank you.
Hi, We will check and update to the next versions soon. Thanks.
I like the look of the theme. But how can i edit the existing headers? I use Wordpress w/ Elementor Pro.
Hi, You can edit the header inside Appearance / Customise / Page Header or check the screenshot here: https://prnt.sc/uisere .Thanks.
Or you can use Theme builder of Elementor Pro to build your own header.
Thanks for the quick response. At Appearance / Customise / Page Header i can only see the following options https://imgur.com/a/KRabd2I I cant change the logo or rearange the icons. Is there no possibility to edit the headers in Elementor? And when i visit my page, the ZOA-logo is on the left but while i am at the customize menu the logo is in the middle.
Yes, to change the layout or fully customization, I recommend rebuild our header with Theme builder of Elementor Pro.
Hmm okay, this is disappointing. I sent a refund request.
I think you don’t understand our suggestion. When you said you want to edit the header via Elementor. You can totally do that with Elementor Pro. Our team can also help you create it with Elementor if you want.
If you just to change the logo, you can go to Customize -> Site Identity
The header on your page is different because in this page, we have an override option that you can find in the Elementor page setting. Please check this screenshot
I hope you will understand.
I can’t understand that because nobody wrote that. I changed the logo. But how can i edit the Header with elementor (remove wishlist icon for example). I dont have the last 3 options: https://imgur.com/a/wxhQhPp
Can you submit your site URL with the admin account to our support email support@boostifythemes.com? So our team can check your setup and give the advice
Thanks!
sorry! Here is the right email support@boostifythemes.com
Thanks for the help. I sent you the credentials.
Hi, I’m trying to convert my page to a dark theme but I can only change the background color of both the page and the menu by modifying the id “theme-menu-pusher” in style.css.
Is that the correct way to modify it? or is there a way to modify it in Elementor or Wordpress?
Hi,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
But You need to renew the support license first!
Then you can submit a support ticket at Our Helpdesk. Don’t forget to provide these information:
Your purchase code (to let our developer see that you’ve already bought our theme)
Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
BoostifyThemes
Oh ok, no thank you. I will just change it from the CSS.
I just wanted to know if I could change the color some other way as not even having just installed the demo mode without any further modification I could change the background color through Elementor.
Thanks for your help.
Hi, You can change colour with CSS custom code in Customise / CSS if you know more about CSS code. Thanks.
Pre-purchase question: On safari on Mac, after you look at a product, then hit the back button to return to the store. It hangs perpetually with a loading symbol and remains semi-transparent. Are you fixing this issue? Screenshot: https://ibb.co/ydK6qyX
Hi! Yes, we fixed this issue. A new version will be launched soon.
Thanks for the feedback!
This is my mail (see post above, hevvie).
You can request the refund here with the detailed problem.
I want to refund. I have sent you several emails but you just ignore me? Why? Can you please give me my money back.
What is you email address? I don’t see your purchase history
