74 comments found.
How do I get the Revolution Slider added to HomePage 4? The demo content has been added but the top slider on the page is missing
I did submit a support request back and February and did not get assistance with this issue. My support has expired and I will not pay for additional support if you all will not provide assistance with this issue.
You have no documentation around how to deploy the slider and get it to work. This was the primary reason we purchased this theme. Any steps for deployment should be provided in your documentation.
We have only 1 request submitted by you and it was answered within 40 mins https://tppr.me/4sfdF We don’t provide support via this comment system. That’s why you have to submit a support request. As for the slider installation issue. Having no issues with the plugin installation. That’s why there is no need to add anything related to the plugin installation to the theme documentation. Thanks
Thanks, I had not been aware of a response to my ticket. I have renewed support and submitted another ticket to get assistance with this issue.
Our team has already responded to your new ticket.
I inherited a WordPress site that uses Zohar theme version 1.0.9.8 and need to update to the new version, but it is not an automatic update and must be purchased anew. Will it seamlessly replace the old Zohar version, or will it break my site? (This site also is still using Elementor 3.5.6 and Elementor Pro 3.7.1, and updating to the latest versions of Elementor did break the site.)
Hello! TF stats shows that you did not buy this product
Yes, my client bought version 1.0.9.8 but it is now outdated. I am checking to see if the new version will work with their website – if you think it will work, I can recommend them to buy the new version.
To have auto updates via WordPress dashboard your client has to renew the support package. No need to purchase a new license.
Thank you – I will check with them.
Ok
Hi, do the illustrated images come with the theme, for home page 4 version?
Hello! The theme comes with the demo content.
i understand the demo content. I am asking about the illustrations such as https://livewp.site/wp/md/zohar/wp-content/uploads/sites/53/2020/04/zohar_04_01.jpg
If you mean the source files, they are not included.
so there will be just placeholders? can you provide where the images can be purchased? which stock site>
They were purchased from https://depositphotos.com
ok TY!
You are welcome.
Hi there. For some reason the Elementor widget panel is no longer working with the Zohar theme. I have tried turning off all plugins, viewing in an incognito window, increasing the PHP memory_limit, reinstalling the Zohar theme, etc and nothing fixed the issue. When I switched to the Twenty Twenty-Two theme and tested the page again the Elementor widget panel works. How can I resolve the issue?
Just submitted a request.
I updated to WordPress 5.8.1 and for the theme it requests an update, but it says is unavailable even though it says it exists. Can you help me get the update of Zohar? my current version is Version: 1.1.2 and I think I need Version: 1.2.2
I’m trying to set it up on a new WP installation and an issue has come up after installing and activating the theme in WP. I can’t see Theme Options anywhere to confirm product code and change theme settings. Not in the general menu, not under appearance. Are you aware of such potential issues and what might help?
Nevermind, just noticed I was missing one plugin 
Hello! Got it, thanks
WordPress: An error occurred while updating Zohar: Update package not available.
Wordpress:
Zohar You have version 1.2.0 installed. Update to 1.2.2.
I am unable to update my version. I purchased your license also. Would you please explain to me how to fix my issue? And how to update the theme
Good theme but incomplete documentation. Documentation is poorly prepared.I can’t see information on how to add Google Map API. If a product has bad support, that product is bad for me
Hi there! We can’t cover all the existing questions our custom may have. Have you tried to contact our support team?
Hello, Slider Revolution key not working, can you help? Thank you.
Hello! It won’t work because it’s pre-packaged. But you still can use the plugin functionality.
Thank you. So how can I make the home page slider screen visible?http://new.makroo.com/
The support is provided via a ticket system, please submit your support request and our team will assist you.
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Hello! Do you have a question?
Query Resolved – thanks.
Ок
Hi there, do I have to have elementor premium, to edit/customize the widgets and contents?
Hello! Our themes are based on Elementor free version
Is the cost for this theme $73.20 incl VAT a one off payment or is this a yearly subscription. And if a one off payment how long do you continue to get updates for?
Hello! It’s a one time payment. But please note that the price includes the support fee that you have to extend once it expires https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support-
Please also advise that when you purchase the theme you get all 4 home page’s content and sections from each can be used on one page. Thanks.
Yes, the demo content is included
I am about to purchase this but on the mobile view some of the text on the main slider is way too small and this to read. How easy is this to adjust? None of your documentation explains how to do this. If you could advise, thank you.
*thin to read
Hello! All the sliders can be modified in Revolution slider
Hi there, The Zohar – Business theme. its stunning and I want to use it as is. the placeholder images (cartoon themed ones) Are they included? if not, do you have links to original sources so I can either purchased or link back to them?
Hello! They are from freepik
Excellent and just to check. The templates are deployed as is. Ie once I purchase I dont need to rebuild the site to look like the demo?
Yes, you will be able to import the demo content.
Ace, thank you.
hi there, do you have the links to the original demo graphic files used from Freepik? I’m trying to avoid having to scan through 10000’s of tiles trying to find them. I’m using the vector based image demo content.
Please submit a support request and our team will assist you
you have created the new page really beautiful, captivating and formidable, unfortunately then you have linked it to all the pages already existing with the main theme. If you create the other pages like the new page 4 and maybe some other side, I’m sure the theme will be bought in bulk.
Hi there! We can’t do that because the inner pages have the global theme styling.
Hi, how are you? About a year ago I bought this template and we installed it on my server and the website was operational. Now we have migrated to another server and we had problems with Elementor, and finding no solution we had no choice but to delete everything and start redoing. However, the purchase code for verification is no longer accepted by the Theme Options, as I get a message saying that this code has already been used.
My query is what can I do to activate the template since we have already bought it, the domain is the same, what has changed is the server.
Hello! The support is provided via a ticket system only.
Hi , do you have this wordpress template in HTML ?
Hello! There is no HTML version
Hi. I installed my template and activated it but for technical reasons on my server I had to delete the installation of wordpress. Now that I install Wordpress again and install the template, I can’t activate it to be able to edit my content. The message I receive is:
This purchase code has already been activated before.
If you’ve made a WP database reset or moved to another domain, please do the following: - Log into your GT3 Account at gt3accounts.com - Detach your purchase code - Activate it again in your website dashboard Having some questions or concerns? Please Contact Us.
It also does not allow creating an account at gt3accounts.com
Hello! Please submit all your requests via a support ticket system
