Reviews for Zorka – Wonderful Fashion WooCommerce Theme

Reviews for Zorka – Wonderful Fashion WooCommerce Theme

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4.45 (121 ratings) 4.45 stars
Cart 1,816 sales
Recently Updated
Well Documented

121 Reviews

for Customer Support

It is a great and elegant theme! Especially their customer support is the best. I had several issues open and they managed to close successfully every one of them. Great work keep going :)

for Customizability

The theme design is nice but anything else isn't
My media gallery is so slow and the theme doesn't always load when you refresh the website pages! The customization is really bad too... waste of money.

Author response

Hi, Sorry for any problem you had. I checked and saw you created ticket on our help desk. We are on holidays and back to work on 07-Feb-2022, please patience with us a bit.
Hope you understand and sympathy. Thanks

for Bugs

Purchased this and tried almost all hostings like Godaddy, namecheap, Digital Ocean but this theme keep on giving me errors . Finally purchased a new one which worked fine.

Author response

Hi, sorry for any problem you had.
I just check on my help desk, you created 2 tickets but haven't got any ticket related with hosting need support with my theme: https://prnt.sc/11crqx8
Can you send exactly screenshot problem for me on each hosting? i will check to fix for next authors. Thank you very much.

for Customer Support

The theme is awesome and the customer support is quick and friendly. Highly recommended.

for Flexibility

- The theme has no flexible settings.
- Big problems when using Cyrillic fonts.
- Incompetent support service. Responds 1 time a day, problems could not be solved.
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- Проблематично гибко настроить тем;
- Постоянная проблема при смене дефолтных шрифтов. Хотя в опциях темы и есть такая возможно, это не работает. Приходится менять руками в коде;
- Поддержка отвечает 1 раз. Помочь не смогли;
- В целом работа выполнена небрежно;
Не рекомендую к приобретению.

Author response

Hi, sorry for any problem you had and replied quite too late at the weekend.
I just check on our help desk, all your topics was reply, here: https://prnt.sc/10fpfy0
Please follow on your tickets. An hope you sympathy and patience with us because difference time zone, so we can't reply immediately to you.
Thanks

for Other

Looks nice, but is very slow. I don't know whether it's because of the bundled plugins or the theme itself, but opening the website after installing this theme takes more than 5 - 6 seconds.

for Feature Availability

Not any homepage provided. They lying about slider revolution and my bakery those are free plugins and they dont provide you any purchase code in order to get the premium plugin so actually they are not giving you anything no homepages no plugins

Author response

Hi, sorry for any problem you had.
I checked on my help desk and saw you create 2 topics there: https://prnt.sc/vn5mac
Sorry once because difference time zone then I can't reply immediately as you want and i wrote clear on support's item tab, here: https://prnt.sc/vn5mt2 , so please patience with us a bit.
With your problem license to active Revolution Slider and WP Bakery Page Builder: we bought Bungle License, and you can view more about it here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
If you want update, you have to contact us for manual download latest version.
Hope you know it.
Please follow your topic on my help desk, to address all issues.
About refund: please read more policy refund here:
- https://themeforest.net/page/customer_refund_policy
- https://themeforest.net/page/author_refund_policy
Thanks

for Customer Support

It's a very nice and consequent design, very contemporary.
the support is AWESOME, you can't go wrong choosing this theme as a Woocommerce shop solution.

one minor drawback: the theme itself is not translated to many languages (like german), you have to translate certain parts for yourself

for Customer Support

Great, courteous and fast customer support with theme issues. I can always rely on my issues and answers being solved in a timely manner. Thank you

for Customizability

This theme is a not user friendly

Author response

Sorry for any problem you had. Please contact me via skype: chinhtt2001 to address your problem soon. Thanks

for Other

The package could not be installed. The theme is missing the style.css stylesheet...

Author response

Our support team checked and repiied to you. Thanks

for Customer Support

Amazing customer service, has been really caring and responded to all my messages. Providing me with detailed responses and screenshots to show a visual representation of where to go to make a change, or any changes they have done.

Top notch and would highly recommend this theme for any fashion/clothing website!

for Customer Support

Absolutely one of the best templates I bought. Great support. The reply quickly to the forum. Easy to use. Has many effects in WooCommerce.

for Customer Support

The customer support of the theme is excellent. They help me even if my support has ended! Great job guys!

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