121 comments found.
Cyber Week Sale? 
Thanks
Hi,
Sorry, this theme will be discounted next month.
how can we put whishlist button next to the cart on mobile?
hello dear, I bought zota theme but Google merchant does not accept footer details becouse shoping footer is free. same time has got our service information first page https://kozmetikcihazlar.com/ . How can I show to google mecrhant our service details. could please help to me and my e-mail address is izginkozmetik@gmail.com
Hello,
Please I will like to confirm the below before I purchase:
Can I have multicurrency that uses geolocation to show specific currencies by default based on geolocation and users can change if they want? (So if I visit from UK, I see £ by default and if from US, I see $ by default). How best would you advise this be done with the theme?
Hello,
Thank you for your interest in our theme.
However, the theme does not have that feature. You will need to add a 3rd party plugin.
Hi, I purchased your theme and its working fine, my question is how can I make the menu on mobile also be Located On Slider?
Hello, it seems that the cart has stopped being properly rendered for some reason. please refer to the screenshot https://snipboard.io/mlXN39.jpg. Thanks a lot in advance!
Hello,
Elementor Pro just released mini cart fix 3.12.2. So maybe the Free version is about to be updated with such a version. Please wait.
You can check it here: https://elementor.com/pro/changelog/
Hello, Thanks for the swift reply! The issue here is not with the mini cart. it’s with the main cart. The mini cart work just fine. I also rolled back to elementor 3.11.2 (where the mini cart issue is not happening) and it doesn’t fix the issue any other idea? TIA
Hello. The megamenu does not work, I have done what I see in the video but it does nothing. What I can do? thank you
Can someone who doesn’t work the megamenu help me? I don’t have support. Well, I bought the theme a long time ago and until now I have not used it and my support has expired
thank you
Hi, You can submit a ticket, I will help with that problem
Thank you so much
hello. How to enable shop by brand option, in shop archve page
Hi,
You can set more settings here: https://youtu.be/o6pZpE8YTKwI purchased theme long time ago. But for some reason didn’t use. I installed this theme for my another website last week. This theme doesn’t even support simple woocommerce code such as [product_categories]. I am not able to show product categories in any page.
Hello,
I have replied to your ticket. Please check.
Still awaiting for your response. I feel reply is slow comparing to other theme provider
We have answered your ticket, please check
Thanks. It is working. It is really better than shortcode. Theme is really great.
If you like our support, you can rate 5 stars here: https://themeforest.net/downloads
Thank you very much.
Have a good day
Can I use whatsup plugin for customers to call each other with vendors for their orders to communicate
Hi,
Thank you for your interest in our theme.
Theme doesn’t have that feature, you just need to install 3rd party plugin with similar function
For the electronics theme; is it easy to make the overall font size smaller?
HI, We can fix it with a little CSS.
Hey, where’s the discount? Why did you delete the discount I was going to buy it tonight 
Hello,
Sorry, the sale has ended. Please wait for the next discount.
What time is the next show? If soon, I will wait, and if it is late, I will have another theme
Sorry, it should be in a month at the earliest.
great theme….the demo has a bug if you click on a product image in the dokan demo and click close….the lightbox centres the buttons at the top and you have to click close a second time
Hi,
Thank you, we will check that soon
Pre-sale question: Does this theme work with WooCommerce Subscription. I like the theme. I am looking for a theme to buy for my store because the one I have is not compatible with WooCommerce Subscription and All products for WooCommerce Subscription. Please let me know in advance. Thanks
Hi,
Sorry, we haven’t tested that yet.
Please send the ticket here: https://tickets.thembay.com/
I will send you the theme so you can try it out
I am having issues activating Thembay Elementor.. Please what can I do to activate it. It says Fatal Error
Hello …
1. i have installed your theme and installed the WOOCOMMERCE FREE SHIPPING ZONE, and here is the setting i used; https://snipboard.io/5Kx0tQ.jpg
But unfortunately, it s not displaying in my mini cart this; https://snipboard.io/8UyZCV.jpg
2. There is weird drop down menu displaying after i hover over on USER ICON, this one; https://snipboard.io/rvaOgc.jpg
Can you kindly pls show to fix them?
Hi. I bought this theme but I have problems.
“My account” page only has login option but does not have register option as seen in demo
Also checkout page does not have option for new or returning customer to register or login respectively. Only asks for billing details.
Please help ASAP. I need to launch the site this week
Hello,
I bought the BESA theme (https://themeforest.net/item/besa-elementor-marketplace-woocommerce-theme/25205400) a few months back.
I am interested in ZOTA theme but not understanding the difference between BESA and ZOTA themes. They look like almost the same.
What are the main difference between “ZOTA” and “BESA” theme?
Hi,
Thank you for your interest in our theme.
1. The biggest difference is in style.
2. Zota has more skins for you to choose from.
3. The theme features are the same.
I bought the theme, but it is not in the theme I need, where can I get it. Zota Furniture
Hello,
Thank you for purchase our theme.
Please send the ticket here: https://tickets.thembay.com/ Our Support Team will help you.
