I Highly recommend the theme, It has great customization and the support are very helpfully, very responsive and they get the job done!
Overall, I am satisfied with the purchase.
Author response
Thank you for taking the time to give our support team a 5-star rating. Your feedback is greatly appreciated and helps us to continue providing top-notch service to our customers. Thank you for choosing us.
Great theme, with multiple features and complet Booking system.
Author response
We’re so happy to hear you had a great experience with our theme.
Support finally got back to me and fixed my issues, I love these theme and did not want to lose the opportunity to use it, I was very frustrated but now I am fine, web theme have a great look and design
Author response
Thank you for taking the time to give our support team a 5-star rating. Your feedback is greatly appreciated and helps us to continue providing top-notch service to our customers. Thank you for choosing us.
Great Theme for Travel Agency Owner. It has all the feature that a travel theme required. You must try this theme and its highly recommended to everyone.
Note :- Few days back i face some issue in my theme and my support time is also expired and i think now i have to pay 32 USD to renew my support but with just one mail they solve my all the issues and am very happy that my website is working fine now. Thanks for everything...
Author response
Thank you for taking the time to give our support team a 5-star rating. Your feedback is greatly appreciated and helps us to continue providing top-notch service to our customers. Thank you for choosing us.
Nice theme but customer service is horrendous. Takes them 48 hours to get back to you and if you need to ask a follow up question, it's another 24 to 48 hours. Will never use them again.
Author response
Dear Mate,
We would like to express our sincere apologies to our valued customers for any inconvenience caused by our delayed response during the weekend. We understand that timely communication is important to our customers, and we are committed to improving our response times to ensure that we provide the highest level of customer service possible. Please rest assured that we will do everything we can to minimize any future delays and to address any concerns you may have in a timely and efficient manner.
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
In case you don't satisfy with the theme, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks & Regards,
The worst theme I have ever seen! I installed everything and nothing! The demo template does not appear, no template management space, I lost my money!
Author response
Hi there,
We are sorry that your experience with our theme doesn't meet your expectation. Let us have a chance to help you. Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
In case you don't satisfy with the theme, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks & Regards,
by Dom303 1 year ago
I love how simple and clean the design is and the flexibility of this theme. The many layers allow you to create something beautiful and efficient that converts visitors.
Author response
We’re happy to hear you had a great experience with our theme. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to work with you again soon.
We really enjoyed the flexibility and service of the WP Opal Team. The quality theme, quality design and constant support are just a few things worth mentioning. Frankly speaking, We worried about the plugin compatibility and customizability of the theme we bought, but our Opal Support team provided us with easy-to-understand short video guides and constant follow-up emails. I wish I could remember their names!
Author response
We’re happy to hear you had a great experience with our theme. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to work with you again soon.
Good
Author response
We’re so happy to hear you had a great experience with our theme. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
i just love it
Author response
We’re so happy to hear you had a great experience with our theme. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
