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Hello, a presales question: I want to buy a theme from MVP Themes but I could not find the details about differences between the Zox News, Zox Press and Flex Mag. Can you give some information about the differences / ( & feature list comparison) between these themes? Thanks.
The main differences are design, but ZoxPress easily has the most features and customization options.
Hi please answer ticket ID 16616. Thanks!
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hello team, i purchased the zox news theme AND I REALLY LOVE IT SO MUCH, But i need some help in placing the google ads is certain fields, i am facing challenges to pasting ad codes in the website.. please get back to me as soon as possible. thanks alot
Thanks for the purchase! If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
On a post, template 1, how can I get rid of the left social sharing part, to have the post size 820px and not 740px ?
Thank you for your help !
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, I really love the Zox Theme. I have a question. The feature that shows ‘more Posts’. These other Posts show as multiple H1’s. Is there a way to change this?
That is an optional feature that can easily be disabled in the Theme Options.
Hello MVP Themes, I recently submitted a ticket but no feedbacks yet, I have an issue, the footer and header are not showing.
Does this theme has infinity scroll facility?
Yes, you will see the infinite scroll feature on the homepage toward the bottom by clicking on the “More Posts” button.
The theme supports changing the original post date to a modified date or remove published date completely ?
You can certainly remove the date altogether, but changing published to modified would require a customization.
the demo is not loaded, messages are not returned.
I wrote to you thursday, you can look
currently, google adsense is reviewing my site, but my site has been closed for 3 days, please respond to my messages.
Unfortunately, I am not able to answer every customer’s ticket immediately. As I previously mentioned, I will answer your ticket in the order it was submitted. Posting here will not help your ticket to be answered. I appreciate your patience.
Today is the 5th. day and you still haven’t answered!
Adsense did not accept my site because the theme was broken. Thank you, all my efforts have been in vain!
1) I last answered all open tickets as of this past Thursday.
2) Your support ended 4 years ago.
3) I can assure you that posting here will not help your ticket get answered.
I want to read where it says how long the support period is.
MVP Themes Thursday at 20:04
Hi Yusuf, please go to your Zox News Options and save the options so the default settings are generated. If you still have an issue, please provide a temporary admin login and URL to your site and I’ll take a look.
Hi there… I have two unresolved issues submitted through the support system. Request #16505 and Request #16510. Hoping someone can get to them soon, one, in particular, is pretty urgent for us.
Thanks.. I responded to the initial feedback on the support page.
Great work it looks pretty well I want to use this for my website. Is this compatible for my website. I am working on service base website which is Karlo Garage door stand gates san Jose can I use this theme? Need help regarding this.
While this theme was designed with news sites in mind, you can certainly use this theme for any type of site.
Hello, I have an open ticket. I waited 9 days. When will I get news? Thank you.
Hi there, I have some open ticket.
When can I expect to hear back? Thanks.
worst support 1 month no reply ?
I have responded to all open tickets within the past few days, so if you have not heard back within a month, please respond to your ticket and I’ll take a look into this for you.
Hi there, on this web site I am using https://qninfo.rs/ Zox News theme.
After latest update, the “comment” button disappears from all posts.The “click to comment” button also disappears for these posts as well as any previous comments on the post.
WordPress ver. 6.1.1 and Zox News 1.1.0 Can someone tell me how to solve this problem? Thank you
Hi, can I ask you for help? How change for example “1 week ago” to regular date D/M/Y? To bypass <?php printf( esc_html__( ’%s ago’, ‘zox-news’ ), human_time_diff( get_the_time( ‘U’ ), current_time( ‘timestamp’ ) ) ); ?>
Thanks for the update… we’re just about to purchase another license.
You’re very welcome, and thanks so much for your continued business!
Keep up the good work… I just purchased the other license.. Left another 5-star review.
Thanks again, C-Y-B-E-R!
Dear support, I posted a new question on the ticket https://mvpthemes.zendesk.com/hc/en-us/requests/16462 please reply.
Thank you, Vuk Mileusnic
Thanks for submitting a ticket. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
Hi there, I posted issue on https://mvpthemes.zendesk.com/hc/en-us/requests/16462 (Problem with Zox News: Home Featured 2 Widget)
Can I expect an answer to this issue soon? Thank you
Thanks. I am waiting for an answer
Hello sir Can i use your theme on my sarkari naukri website
if yes please let me know
You can use the theme on any site with WordPress.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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