Reviews for Zox News - Professional WordPress News & Magazine Theme

Reviews for Zox News - Professional WordPress News & Magazine Theme

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Recently Updated
Well Documented

331 Reviews

for Customizability

Very bad support.

Slow response time

Can you stop contacting Themeforest in order to remove the negative reviews on your theme? It's almost dishonest because it's the second time I have to submit my review

Author response

Hi, I am sorry to hear that you are not satisfied with the theme. Reviews are removed for various reasons, including trying to extort refunds, which you may have done in the past and that I suspect you are still trying to do now with this poor review that is not based on anything specific other than vague "slow response time". I typically answer tickets within 24 hours, though it may take longer on weekends and holidays, and we just came off of several holidays within the past weeks. If you still need help, I will certainly address any issues you have at the Support Center. And I will hope that you will consider improving your rating once your issue ahs been resolved. Thanks!

for Design Quality

Excellent theme with top-notch customer service.

Author response

Thanks so much for the fantastic review!

for Design Quality

i'm verry happy use this theme.., great design and full feature..

Author response

Thanks so much for the amazing review!

for Bugs

Very bad support. Noob. .

Author response

Hi, I'm sorry to hear you're not please with the support. But it sounds like you wanted something that does not come with the theme. That does not constitute poor support. It just means any custom work you want to have done on top of what the theme offers will cost extra.

for Other

This is the second license we've purchased for Zox, couldn't be happier with the theme and the fantastic support provided by the theme author.

Author response

Thanks so much for your continued business!

for Customer Support

The theme is incredible and customer support is second to none.

Author response

Thanks so much for the fantastic review!

for Flexibility

hard to install demo one click must be read tut and make more steps

Author response

Hi, the theme comes with a one-click demo install, and the documentation explains how to use this feature. If you have any questions after reading the documentation, I am available to answer any questions you may have at the Support Center: https://mvpthemes.zendesk.com

for Customer Support

nice

Author response

Thanks so much for the great review!

for Customizability

Great product with excellent technical support. Very clean Interface and Ease of customization.

Author response

Thanks so much for the great review!

for Design Quality

Without a doubt, this theme is the best one I've ever purchased. It's so easy to use and even though I'm not a designer, I was able to customize it myself.

The only downside is that the documentation could be better. It's not bad—it's just not as comprehensive as it should be. Still, it's easy enough to figure out how to do what you need to do. I got confused with the license key part. Item purchase code on Envato is not relevant, you need to use the license code provided with the file.

It also has an A-score on GTMetrix when tested without cache (and faster than light with the cache)!

Author response

Thanks so much for the amazing and extensive review!

for Customer Support

One of the best supports. Attentive and fast.

Author response

Thanks so much for the great review!

for Flexibility

very very easy and quality theme

Author response

Thanks so much for the great review!

for Flexibility

I love this theme!

Author response

Thanks so much for the amazing review!

for Design Quality

I give five stars because it's aesthetically good, but I need assistance because switching from other theme gives me a lot of problems, and because the new theme options don't appears. I sent an email, thanks!

Author response

Thanks so much for the great review and I'll get to your ticket ASAP!

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