Discussion on ZT Charity responsive joomla template


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48 comments found.

Few questions before purchasing: 1- Does the template work on Joomla 3.5.1 websites? 2- Can I install the template only as I already have my website with all its content? 3- What extensions that need to be installed to create same feel as demo (since I only want to install the template)?


Thanks so much for interesting with our template.

Yes, it’s compatible with Joomla 3.5.x. Of course you can install the template separately and follow our user guide to know how to install and configure the theme. Some extension used are: ZT Shortcodes, Zo2 Framework, ZT News…

Kind regards

P/S: All of our extensions are free, and you can easy to download at http://www.zootemplate.com/joomla-extensions


I just purchased the template and installed the pkg_zo2_charity_j3x_v1.1.5 on my existing live website. First issue I am encountering is: I can not get my submenus to appear in the dropdown? I see them inside the MegaMenu tab fine but when I hover on the menu, the font get bigger and no dropdown to choose any sunmenu page. What am I missing?

Hello yyounan,

Thanks so much for purchased our theme. We much appreciate that.

Please check this guide http://guide.zootemplate.com/zo2-framework/how-to-set-up-mega-menu to know how to use the mega menus.

If you need further assistance, please open a ticket at http://member.zootemplate.com/helpdesk/

Kind regards, David

All settings are correct. I opened a ticket to find a solution to this problem.

I can not get the shortcode to work as the demo for the frontpage area that is underneath the slideshow. I installed the template package on my already live website and downloaded the extensions separately as they did not come with the package.

I copied the exact shortcode as the demo but it appears different on my website. I also noticed that the version I downloaded for the shortcode is 2.0.7 whereas the version in the quickstart installation is 2.0.8.

How can this be fixed?

I tried your support system (helpdesk) and it was asking us to pay for the support while it is already covered when we purchased the tempalte. We created a free account and opened a ticket but got no answer. Can you please help us get the support needed?


Please let us know your ticket ID.

Thank you!

it is: BCE-192496 ! Please we need to sort this out quickly. 7 days have already passed and nothing happened.

We’ve answered your ticket!

Kind regards

Google map does not work. I am getting this error: Google Maps API error: MissingKeyMapError. I have been waiting on the HelpDesk and got no response. Please, how can this be fixed?

Also, can you please update the template download on ThemeForest as it does not come with all needed extensions and it took us 2 weeks before the HelpDesk responded with the correct extensions.

We’ve answered your ticket!

Kind regards

We are facing issue in quickstart guide. its showing not found. we are stuck to build our website. kindly reply back as soon as so we can avoid our time waste


Please check your ticket!

Kind regards

How do I change “our mission ” , “Make Donations” , ” Help & support”, “Our Programs” in the bottom of ZT Slider in homepage

Do you purchase this theme?

Before buying, can you advise if there is ability to use video as backgrounds?


trebo20 Purchased

Is there a way to get this in wordpress format without a joomla account?