Please send us a support ticket. Our team will help you.

Dear Team, My support ticket has expired and I don’t want to buy it because this is your mistake. Please upload the theme file again. Thank you.

Please select “any item” tab and send the ticket.

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100014184 our support team will help you ASAP.

Thank you very much.

i have sent you already a ticket from testannonce2020@gmail.com

could you tell me how to install the Demo

Hi, You need to send us a support ticket via this link https://themekalia.ticksy.com/

Please send us a support ticket, we will help you.

How do I do that?

Hi,

Please submit ticket here https://themekalia.ticksy.com/submit/#100014184 our support team will help you ASAP.

Thank you very much!

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100014184 our support team will help you ASAP.

Thank you very much!

Hi,

Please check the ticket. We replied and waiting for your reply

Thanks

hi,

I had post a new update on the ticket.

Kindly reply.

Thank you,

Regards,

Max

You will get the reply.

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100014184 our support team will help you ASAP.

Thank you very much

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100014184 our support team will help you ASAP.

Thank you very much!

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100014184 our support team will help you ASAP.

Thank you very much!

I have sent wrong details twice and now it took over 16hours my last details has not been answer. I will love this issues fixed from the download and people fix all issues with documentation files . it will be pleasantly okay. Thanks

Hi, Please give the ticket ID if you didn’t get the repy yet.

Thanks issues resloved

Hello good afternoon, I had problems downloading the zip file because it is too heavy 69mgas and continuously I get an error that says error: prohibited as if you did not have permission to download. I just need to download the file to install in wordpress or should I download all the files and documentation? regards

I already wrote to the support but I do not receive an answer, if you have any mail please I would appreciate it. I made many attempts yesterday to download and it was impossible now envato asks me to come back in 24 hours they could send me the file in another way, I really need your help with great urgency please and thanks in advance

Hi,

Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://themekalia.ticksy.com/submit/#100014184 our support team will help you ASAP.

Thank you very much!

Hello, You have to change the logo from theme option. However, send your WP login info we will check is there any problem or not and Fix your issues. Thanks

Check this image link for details http://prntscr.com/n3ipgz

Thanks

Thanks

Thanks a lot

Thanks

Thanks

Thanks a lot

Thanks

Also, we have updated the item after getting your comment. You can download the latest file and can try to import the demo content.

Thanks, the “Import Demo Settings” in the Theme Options is far too long without the data being loaded …

Thanks for purchasing the Theme. Onclick demo need a bit longer time, because all the data comes from the server. We are sorry for the inconvenience. Please try the second options with demo.xml file. Which is inclued the package. We have details on deocumentaion how to do that. Please go through with that. If you fail to do so, let us know; We will set your Demo with our support team. Thanks & Regards Support Team