91 comments found.
Hi, working on php 7.4?
yes work
presale question
is it possible on individual portfolios to remove “Project Info” or have them renamed to somthing else
Hello,
Sorry can not change the title for each portfolio.
Thanks
Hello, can i completely uninstall/revert already installed demo content if needed?
Hello,
If you import one click demo data then old data can not back. But if use only theme then uninstall theme data will not effect.
Thanks
No, let me put it like this; for example, i imported your theme’s demo content to fresh wordpress install but i didn’t want to use demo content anymore and need to revert back. Is it possible to completely revert back just one-click or i have to delete every imported content one by one?
You need to manually delete like page/post select all then delete.
How can i change the “Related Articles” under the single post? - hide - change related categories - headline
Hi,
Please create ticket you can hide it by custom CSS https://www.radiustheme.com/ticket-support/
Thanks
How to change the headline?
Hello,
you can override the template file and add the text. Use child theme to do this so it will not lost.
Thanks
Which File and line number? Maybe a example for me?
I make a file copy of /wp-content/themes/zugan/inc/modules/rt-post-related.php to /wp-content/themes/zugan-child/inc/modules/rt-post-related.php
but the child is not overwriting the default text.
Pre-sale Question: Homepage 1 hero slider displayed incorrectly on mobile, is it just demo bug or it will cause problems? Social icons are below slider
Hello,
Which slider can you please tell home page name or send me screenshot we will fix that.
Thanks
Homepage 1… I cannot pin file here
Pre-sale Question: Will the Left side menu remain same for other pages also? or it will change to Standard if we leave Home page?
Which home page you mean?
Hello,
In Home 2 load selected post from admin end page setup.
ZuganOption > WooCommerce
The following are not working either, even on your demo site 
Product Hover Effect
Product Add to Wishlist Icon
Product Quickview Icon
Hello, We will release new version Monday. Already updated theme for testing don’t release Friday.
Thanks
Template has errors: “Your theme (Zugan) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
Released new version please update.
Hello, I would like to know if the Zugan theme is compatible with PHP 7.4 and the latest version of Elementor?
Can I upgrade from 7.2 to 7.4? Thanks
Hello,
We don’t tested in PHP 7.4 so better keep 7.2 now.
Thanks
ok, Are you thinking of doing it soon?
thanks,Hello, I would like to know if there is a function to import a lot of images (60+) in one click in a gallery or portfolio? Or a quick method? Thank you
Hi,
Sorry portfolio is custom post type I don’t think it has 60+ image import option.
Thanks
Hi, I’m interested to buy this theme. However, most of my portfolio are videos, which I put in my youtube channel. My question is, can I embedded my youtube videos in the portfolio gallery? Or do I need third party plugin to do it?
Thanks
Hello,
Our Theme don’t support video gallery. You can try any others 3rd party plugin.
Thanks
Do yo plan to add video gallery support for this theme in the near future? I really want to use this theme
Right now don’t have plan you can try 3rd party plugin.
Hi, is it possible to disable download pdf in project info page?
Found it!
Hi. Another issue I ran into. I tried changing the font with Elementor and it wouldn’t work. I tried several times and cleared cache but nothing. Please help?
I also tried changing it under the Zugan options and they still won’t change
Hello,
Have you tried from Theme Option. Please check server PHP version make sure PHP 7+. Which settings not work please send me url & access I will check? https://www.radiustheme.com/ticket-support/
Thanks
Yes I tried all of this and it’s not working correctly. Even changing the color of the text is not working. Not only that, I tried to build my portfolio grid with #5 and elementor isn’t showing me where I need to upload the images so it looks the way I want. It just gives me general guidelines and that’s it.
Hello,
Most of color coming from Theme Option. Some color coming from page builder addon settings.
Team, portfolio, testimonial are custom post type you need to add data from admin end and call into page via addon see https://www.radiustheme.com/demo/wordpress/themes/zugan/docs/#service
Thanks
I purchased this theme and immediately I activated it it told me I needed to purchase additional plugins that were required for it to work correctly. Purchase plugins? Even after purchasing the full theme? What gives?
Hi. Nevermind. I was impatient and didn’t look correctly in the plugins section. This theme is amazing thank you
ok Sir Thanks
Hi, I bought your theme today and would like to have uploaded all content, widget, etc. so that my page for a starting point appeared exactly like the demo. I have tried to import the xml, wie and json files but it reports an Error: Internal Server Error (500), can you help me so that it is easier for me to change the page with my own content afterwards?
thanks!
</ Martin>
Hello,
Please check server PHP version also memory & execution time.
I got your ticket replied that also. We have manual import option please check doc https://radiustheme.com/demo/wordpress/themes/zugan/docs/#demo-manual
Try manual import after XML import set main menu as primary menu. also home page can change from Settings => Reading
If still not work send me url, admin & FTP access in email I will check
Thanks
Thanks for the response! I’ve sent an e-mail and made you admin on my site now, it is also reporting some errors with a few of the pictures. Thank you!
</Martin>
I want to change the “read more” button in the theme and write a different article. Can you tell me how?
Check your email we replied.
I cant change the Footer how is this possible?
What changes you want to do?
phonenumber, logo and the text
?
Footer are widgets see https://prnt.sc/qrwwlx
Oke Thanks
How do you change the size of your logo for mobile use?
Please create ticket here if need custom CSS I will give you https://www.radiustheme.com/ticket-support/
Amazing looking theme and demo$! Curious, are there different styling options for menus/mobile menus? Will add this at top of my list to show Elementor based new clients!
Hello,
Thanks for your interest. Sorry right now no different option. But we have plan will add different style or as your need we can change that for you.
hi, we have some issue facing on the zugan theme. we wan to renew the support but wanna make sure the following can be done. then we will proceed to renew the support
1) under blog page, we wish to remove related article, posting author and comment section. 2) in the shop/product page, we wish to have double section on the category to separate based on 2 different main category https://berjayatimessquarekl.com/stores/ (sample) http://armlink.com.my/clients/oneshamelinmall/portfolio-isotope-5/ (ours)looking forward on your respond
thanks
Hello,
Thanks for using our Theme.
1) This can done
2) You want Shop page Product Isotope Filter Layer with category? We don’t have this feature for Woocommerce product need to customize to add this feature but sir customize server not under support.
Thanks
Hi,
thanks for your respond.
1) understood
2) for customization, do u mean hard code on the wordpress? or is there any plugin recommended to have this function?
thanks
Hello,
I need don’t have this option need to add this for this need coding work.
Thanks
