23 Reviews
5 star customer support. Always prompt and answers my questions. I feel extremely confident my issues are resolved when using the customer support. Highly recommend.
Author response
Thank you so much!
Thank you so much!
Author response
Thank you so much
a great support and responsive team , bug fixed smoothly . of course recommended
Author response
Thank you so much!
Some coding issues still and shame that the customer service did not care but still a very good looking theme
Author response
Thank you so much!
Excellent support and great theme, easy to use!
Author response
Thank you so much!
Great features and I love the amount of customization available. Some features are not easy to find (to edit) but customer service has been helpful.
Author response
Thank you so much :)
beautiful and easy to use as always.
Author response
Thank you so much :)
excellent theme and support, everything is thought out to the smallest detail - bravo!
Author response
Thank you so much :)
the bug has been fixed
Author response
Thank you so much!
Extremely bad customer support. No response or you have to wait for 2 months. Absolutely disgraceful. Don't bother getting this.
Author response
Dear gungulaite,
I am so sorry about that because recently we have trouble with support system. So I can't reply you but I have post a notice on the support page and themeforest portfolio
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Dear buyer,
Currently our support site is maintenance, any questions please send to info@la-studioweb.com . We will reply to you as soon as possible.
Thank you so much.
"
Some of the functionality listed in the documentation did not work properly and we requested a refund immediately through email without ever receiving a response. Tried to contact again through their support forum 3 separate times and still have not received a response. Emailed again and still have not heard anything from their team. This has been going on since March 9th and we have not received a single response. Terrible customer support. Never tried to help us with our issues at all even though we have had support with our license this entire time.
Great theme! It's very easy to setup it up and customize to your needs!
Also awesome support! Really helpful in finding a solution for my request.
Totally recommended ;)
Flexible and easy to use. A great theme that was perfect for my needs. Support was really helpful too and got back to me in a timely manner. Recommended!
Author response
Thank you so much !
Absolutely brilliant customer service!
Very helpful & ALWAYS resolves our issues. The theme is very well designed and very easy to use.
Author response
Thank you so much :)
All in all a good theme that is simple to figure out and have an awesome design. However, could be nice to receive documentation (e.i. via email) automatically when you purchase the theme
Author response
Thank you so much :)
Personalizacja nie jest tak łatwa jak to jest przedstawione w opisie.
Author response
Hi there,
I am sorry about that, but could you tell me what problem you are having while using the theme? You just need to create a new ticket on https://wpelite.ticksy.com/ . I will help you solve it !
Best Regards,
LA.
I had an issue and customer support was very eager to help me find a solution and they did. Went above and beyond. The template is also good.
Author response
Thank you so much
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