for Bugs

YOU WILL SEE THIS MESSAGE WITH REAL FACTS UNTIL YOU WILL REFUND THE PAYMENT FOR THE ITEMS YOU SOLD AND ARE NOT WORKING!!! I BOUGHT THE THEME WITH THE OTHER 4 PLUGINS AND I CAN NOT USE THEM!!! REFUND!!!

5560 X $75 = $417 000 Dollars profit + another 417 000 from those 4 plugins you sell.

YOU CAN NOT MAKE MONEY LIKE THIS AND CHEAT PEOPLE!!! NOT ALL OF THEM ARE STUPID!!! YOU HAVE TO REFUND THE MONEY BACK TO THE PEOPLE YOU CAN NOT CHEAT ON THEM AS THEY ARE WORKING HARD FOR THEIR MONEY! DO NOT PASTE TERMS AND CONDITIONS AS ANSWERS BECAUSE YOU ARE NOT ABLE TO RESPECT THE ENVATO TERMS AND CONDITIONS WHEN YOU SELL PRODUCTS THAT ARE NOT WORKING AND ALL YOUR PLUGINS ARE SUSPENDED! ASK YOURSELF WHY?

I LOOK FORWARD TO SEE THE REFUND FOR WHAT I PAID FOR AS I CAN NOT USE IT, I CAN NOT USE THE THEME I CAN NOT USE THE PLUGINS, YOU HAVE A LOT OF BUGS, AFTER IMPORTING THE CSV FILE THE THEME IS NOT EVEN LOADING!!! BELOW SAME MESSAGE LIKE ALL THE PREVIOUS DAYS AND ALL THE NEXT DAYS UNTIL YOU WILL REFUND MY MONEY!

Dear, Let me tell you how the things works! You have mentioned in the first page of the plugin description: “IMPORTANT NOTICE: EXTENSION PLUGINS USED ON THE DEMO SITE ARE NOT INCLUDED IN THEME PACKAGE. IF YOU WERE NOT AWARE OF THAT AND PURCHASED THIS THEME BY ACCIDENT, WE WILL ISSUE A REFUND.”

ALSO I CAN NOT USE THE THEME BECAUSE YOU DID NOT UPDATED TO THE LATEST VERSION.

ALSO I HAVE INSTALLED AN OLD VERSION OF WORDPRESS WHERE YOUR PLUGINS ARE COMPATIBLE AND AFTER IMPORTING 4000 LOCATIONS IN THERE I CAN NOT USE THE THEME AS IT IS BLOCKED AT LOADING IN INFINITE LOOP!!!

I CAN NOT USE IT!

REFUND ASAP!!!

ait

Author response

Hello,

we are very sorry for your misunderstanding.
First of all, the price of theme is not always 75USD, last but not least, Envato's team earn some minimum amount, in this case 50%. Moreover, it includes never ending theme updates while we have the continuous costs (as we keep theme sold via themeforest) ... Again, so sorry for that -> as you can see, we do not make money in the way as you have understood.
Money refund is possible upon the reason mentioned in IMPORTANT NOTICE - no problems at all.
Regarding updated/not updated themes - there is clear mention about the theme version sold on themeforest -> unfortunately caused no from our side (there was an approval issue from the Envato's team) Anyhow, we have offered (and will always keep it working on it) to get free theme updates by using free (absolutely unique) AIT Updater plugin dedicated for semiautomated updates: https://www.ait-themes.club/wordpress-plugins/ait-updater/
Themeforest procedure for refund request is described at: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Have a great day!
AIT Team

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