for Customer Support

Given some poor reviews about Customer Support I have decided to make my 5-star review about that category. Truthfully, I could have rated all categories 5 stars for this theme/developer. In all my years purchasing from Themeforest I have yet to find any theme and any developer as responsive as CridioStudio. Not only will this be the best theme you've ever purchased - with no need to purchase expensive plugin add-ons which I've done at +$1,000 - but it will also be the most support you will ever receive. Since purchasing this theme, CridioStudio has gone above and beyond to support me in resolving issues. Very few of these issues were inherent to the theme and resolved quickly. Other issues were caused by my hosting platform and they helped resolve those issues as well - the wait time necessary was understandable, but still far quicker than other developers I have worked with. They even went as far as to do custom work to ensure that I was getting the value I paid for. Which Themeforest developer do you know who stays late (after working hours) to resolve your issues and gets on a phone call from their country to make sure you know they are working on the issue and answer any questions you have? Naturally, there will always be a range of people providing ratings/reviews on products. But trust me when I say you are in great hands with this developer and theme. There literally is no comparison to any other theme or developer on Themeforest. And I've experienced quite a few. Just do your research as I have done, after spending lots of money elsewhere. They have made me a lifelong customer and will stick with them from here on out. I even plan to renew my support after my initial term runs out; that's how good they are.
Give them a shot, you'll be happy you did.

CridioStudio

Author response

Dear Mr.David,

Thank you so much for taking your precious time out to share your experience and testimonial. This means a lot to our entire team.

It was a pleasure working with you and we really have no words to appreciate your kindness and cooperation.

Have a wonderful day and good luck with your directory launch!

Cridio Studio Team

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