Whilst I'm familiar with web design on other platforms, I'm currently building my first marketplace-style website on WP so I'm still a newbie at all this. I ran into some installation issues and reached out to pebas for support. Bane was really accommodating and resolved the issue for me very quickly! I think when it comes to themes, having good support is a lifesaver. With Lisfinity, you get both great design and great support! I highly recommend this!