Hi, my name is Jeremy. I’m a Senior Reviewer on GraphicRiver. If you have any review/support related questions, please be aware that Envato’s™ policy asks that all review or support related inquiries be handled through Envato’s™ support system rather than our personal email. This is for a variety of reasons such as quality assurance and maintaining records for future reference should they be needed.
If your inquiry is in regards to an item review or otherwise, please open a ticket by navigating to our marketplace support page. Envato’s™ support staff will review your inquiry and respond as necessary or assign the appropriate staff member to aid in your request. You will generally receive a response to your inquiry within 24-48 hours, though complex issues may take longer. Be sure to check Envato’s™ marketplace Wiki for answers and information to common inquiries before submitting a new support ticket.
Thanks for being a part of the Envato™ community!