We are located in Europe (GMT +1) and our working hours are 8:00AM – 6:00PM, Monday to Friday excluding public holidays. Answering to your questions on weekends depend on our free time – but we often do that.
Like many authors on ThemeForest we provide support for our themes. What makes us different is that it’s our fulltime job. We are dedicated to create, sell and support our themes for most of a day and we can guarantee fast responses.