Hello. If you have any problems with our templates at the beginning read the documentation and watch the video tutorials, to be attached to each template wp.
If you still have problems you can contact with us at firstname.lastname@example.org or use support section on Theme Forest. If this is the problem with template wp was good to if you’d immediately send us URL to page and created a temporary account for us (login, passoword) because most of the problems are caused by bad configuration. This can make it easier for us to help.