Please take the time to read through the DOCUMENTATION included in the theme zip package and take notice of the instructions listed there, as many support related questions can be answered simply by re-reading the documentation.
If you still have a problems please send support request via our support form at http://www.templatesquare.com/tf-support/ , otherwise we cannot process your support request. We will answer your request via email.
We usually respond to support requests within 48 hours on weekdays, depending on the number of requests in queue.
Support request sent during weekends or our holidays will be processed on Monday or the next business day.
Please also check your email spam box, sometimes our reply is in the spam box.
I must post regarding support of this template – Since purchase, I have received fantastic support and guidance via email of the author. They took the time to read and reply to all my (12) emails, and even spent a few minutes correcting an issue within my FTP upload file. 10/10 for this template, and please ignore any previous comments posted above. Will definately look into further templates from this author
Hi All, I would just like to extend my message to you all that how happy I am with the support from templatesquare. They have been brilliant in helping me out with all the issues I had. If you like this theme then don’t think, just buy it! You will get all the support you need from them plus its a brilliant product!
Fantastic theme! I made the best looking wedding website I have seen out of my friends from this theme. Spend the time and use this theme, as opposed to using a free template from a wedding website. Thank you! Support was amazing as well and responsive!
Just wanted to let potential buyers out there that support for this theme from the developer is fantastic. Had a query and was issued with a working answer within a day! Coming from a non-wordpress-techie type, it’s really easy to work with.