We are Althemists® – international web design and development agency. We invest our knowledge and 10+ years experience to ensure the WordPress themes we develop serve the right purpose, boosting your brand and making your every-day work easier so you could concentrate on your main business.
Theme support is offered to verified customers by forum only. Support requests made by email, tweet, live chat or any other method will be redirected back to the forums.
Our general support hours are Monday to Friday, 0 – 24h. We can usually provide feedback on any support queries within 2 – 8 hours on working days, whilst we will also commit to answer any queries during weekends and holidays within 12-24 hours. Anyways, keep in mind sometimes the queries are more complex and may take 24-48 hours before we provide feedback.