630 comments found.
Very nice theme and even better support. I am new to Wordpress and have emailed the support team several times. Each time they have responded quickly and with excellent clear instructions.
Thank you so much for great feedback
We appreciate it a lot 
I have Visual composer Licence can i use it with CONVERIO Theme . Please add the visual composer feature to the next update….
Hey Vikaskandwals,
Thank you very much for your comment.
Currently we do not include Visual Composer with the theme (we are planning to add this plugin in the future), but shortcodes that we created are very easy to use and in the download package you can find many examples of shortocodes usage (for example direct pages from our demo), so that you can run the website very fast and easy (just replace the content inside the shortcodes). If you already have a licence for Visual Composer then you can use it with the theme and use the native Visual Composer elements.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hi there,
What an awesome theme! However, I just have two questions concerning the Landing Slider form.- Is there any way of editing its contents? For example, changing the text “Have question? Our consultant will contact you.” under the form title to something more relatable to our site.
- Also is there a way to make Phone a mandatory section when form is submitted?
Thanks,
Emma.
Hey Emma,
Thank you very much for your comment.
You can change some content in the slider settings (WP admin -> Sliders -> Landing Slider -> Edit) or in multipurpose-sliders-temlates/slider11/footer.php You can also edit other files in this directrory if you need some more advanced changes ( for example landing-page-form.php )
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Hi, Nice theme. Where is Revolution Slider demo slider files. I can’t find in theme folder.
Or if its placed somewhere else then tell me download link so I can download. I really need that sliders same as on your demo site main page.
My email is khurramsikandar@hotmail.com
Hey KS_Creative_Studio,
Thank you very much for your comment.
Our support team just sent you e-mail with slider export files and additional instructions.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Hi ThemeMotive Support,
I’ve got the slider import files + instructions. You guys are great.
Thanks
You are welcome 
I dont seem to be able to find any demo content for the main slider. Is any provided?
My email address is geoff@theflexstudio.com
Thankyou
Geoff
Hey Geoff,
Thank you very much for your comment.
Our support team just sent you e-mail with slider export files and additional instructions.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Hi, lovely theme – however, I have added the Converio recent blog posts widget into the footer widget and despite having posts it is pulling through nothing. Source code shows just the
title before it moves onto the next widget in the area? Any ideas what’s wrong – many thanks
Hey Lisa,
Thank you very much for your comment.
Could you please make sure that you assigned and saved the menu and title settings for this widget? Perhaps you just forgot to save the widget settings.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
also – is there a way to increase the width of the sub menu items? or does this break the responsiveness? thanks again 
Yes, it’s possible, but may require little custom CSS. Could you please write e-mail to support (at) thememotive (dot) com . Our support team would be happy to help you.
Regards,
ThemeMotive team
Guys, there is a problem on demo site:
[500] Internal Server Error : Wewn?trzny b??d serwera
Hey Elsafernandes,
Thank you very much for your comment.
It was temporary server problem, but it’s fixed now.
Regards,
ThemeMotive team
Hi guys,
I’m getting the “Revolution Slider Error: Slider with ID: 3 Not Found” error.
Could you please email me the import file to configure the same sliders that the demo one?
My email is elsagarciafernandes@gmail.com
Thanks you 
Hey Elsafernandes,
Thank you very much for your comment.
Our support team just sent you e-mail with slider export files and additional instructions.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Hello, I purchased this template for specifically to use this page as my home page and the template for MOST of the pages within my site since we want to have the lead capture form in the header on most page.
After Downloading and installing we found that this page wasn’t within the theme options or anywhere else in the zip file purchased.
http://themeforest.net/item/converio-responsive-multipurpose-wordpress-theme/full_screen_preview/9466052Please help!
Hey Ventureserve,
Thank you very much for your comment.
Our support team just responded to your e-mail. In geral you need to add new page (Pages -> Add new) with the proper elements / shortcodes and settings (without sidebar). The form we used on http://thememotive.com/converio/selling-page/ you can build via Contact Form 7 plugin.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
This theme has bundled outdated copies of WooCommerce template files. Are there any updates available?
Hey Bman2th,
Thank you very much for your comment.
If you’re using the latest version, you can simply click “Hide this notice”. Everything should work fine.
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Hello, Thank you for all your help so far. Now i want to know, if its possible to edit the tag cloud, i place it on the footboard and i want to divide the tags by section? also i want to know if there is any tag plugin that can late me to mark 2 or 3 tags in the same time to get the best filter for searching.
Hey Damary,
Thank you very much for your comment and great feedback 
In general the functionality you mentioned about require additional plugin. You can try for example this plugin: https://wordpress.org/plugins/ultimate-tag-cloud-widget/
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Hello, congrats on the theme!
How do I make the font size larger in my blog posts? Its too small…
Thank you.
Hey Marceloaraujo1,
Thank you very much for your comment and great feedback 
You can add for example this code in Customize -> General -> Custom CSS:
.post > p {
font: 400 16px/24px "Open Sans",Helvetca,Arial,sans-serif;
}
Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Hello, I added this code in Custom CSS and nothing changed. Could you be more specific please?
Hello,
Perhaps some cache plugin is blocking it. We tested it on our host and it works fine on post. Could you please write e-mail to support (at) thememotive (dot) com if you need further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Hello, I got two questions.
I would like to know how how to change the text on the “read more” buttom. I want to make it in another language.
Also, how do I include in my blog sidebar the same Newsletter that you show on the demo. Is it a plugin?
Thanks
Hey Marceloaraujo1,
Thank you very much for your comment.
1) Converio follows best coding practices, so that all hard-coded strings are wrapped in GetText calls. We also included po and mo files with all strings used in the theme, so that theme is easy to translate to any language.
You can translate the theme with for example popular WPML plugin and edit the strings directly from the WordPress admin using WPML’s String Translation screen.
You can also translate the theme without plugins. We included the po and mo file, which includes all strings used in the theme. You can edit po file in for example PoEdit http://poedit.net/ easily and save for example as fr_FR.po fr_FR.mo in the /converio/languages/ directory. Please also have a look for example here: http://www.solostream.com/blog/translate-wordpress-theme/ or here http://themezee.com/docs/theme-translation/
2) Please install this plugin: https://wordpress.org/plugins/newsletter/ and then please go Appearance -> Widgets and please move the Newsletter widget to sidebar area.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
This theme is a no-brainer. I will buy very soon! I have only one question, is it possible to make future updates more clear? For example telling which exactly files was changed, co I can update manually.
Hey MobiOpti,
Thank you very much for your comment and positive feedback
We appreciate it a lot 
Yes, we can include the more detailed changelog, so that it would be more clear to make the future update. You can also use the tools like “DiffMerge” to compare the releases or ask our support team (via e-mail to support(at)thememotive(dot)com) if you have some more detailed questions.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Amazing, what a great support, aso very quick! I have to recommend you 5 stars!
Thank you so much for great feedback
We appreciate it a lot 
Page Builder or Short Codes? Is the theme built with a page builder or does it use short-codes per page? How does it handle HTML to be used if it uses shortcode?
Hey Bigbankclub,
Thank you very much for your comment.
It’s build with shortcodes. They are easy much more lightweight than page builder. If you want to put your custom html you can put in in “Text” editor.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hey Bigbankclub,
Thank you very much for your comment.
Could you please write e-mail to support (at) thememotive (dot) com . Our support team would be happy to help you.
Regards,
ThemeMotive team
Thank you & I shall.
Last question
It’s easy to change fonts? I want to use google fonts..
Regards
Yes, it’s easy to change it in Customize -> Typography. You can choose Google fonts and set it there.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hello,
Beautiful theme congratulations !!!
I have a few pre purchase questions if you dont mind.
1. can I change the colour/pattern on the header (black stripe) http://cl.ly/anid can I use an image?
2. On Ipad mini the 3 columns layout is showing 2 columns and one more below, anyway I can get the 3 columns together?
3. Any lightbox samples for videos?
Thank you
Hey Canito,
Thank you very much for your comment and great feedback
We appreciate it a lot 
1. Yes, sure – it’s possible to change both pattern and color and also even opacity of the pattern. You can change it in WP admin -> Appearance -> Customize -> Breadcrumb.
2. It’s done intentionally, because otherwise they might look too much squizeed. It’s possible to change it with little modification.
3. Please have a look at our demo http://thememotive.com/converio/ and click on “Watch Our Promo Video”.
Notes: Instead of http://exaple.com/images/custom-backgrond.jpg please use the url of your image.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
In Safari for PC, the columns are all messed up – they are not staying on the same line and are wrapping.
See this image:
Can you confirm this is being worked on? We are preparing to go live with a customer’s site (I had them purchase the theme through their own account). I see that you responded to other inquiries after mine so I just want to make sure you saw this and are working on it.
Hey Drummerjoe,
Thank you very much for your comment.
Yes, we are woking on it and already fixed it on our demo. We will release new update in 1-2 days. Is it OK for you? If you want quick fix for this please send e-mail to support(at)thememotive(dot) com . Our support team would be happy to help you.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Thanks, I will wait for the update to show on themeforest.
You are welcome
We just released update (version 1.0.10), so that you can download it from ThemeForest.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Thank you! We downloaded it fixed the Safari issue.
Can the background for the rows be customized? Instead of the various shape options – can one use their own?
I mean the images for patterns like images/patterns/pattern01.png
Hey Bigbankclub,
Thank you very much for your comment.
You can use for for example pattern with with value 99. Then please add this code in Customize -> General -> Custom CSS :
.p99 { background-image: url(“http://exaple.com/images/custom-backgrond.jpg”); }
Notes: Instead of http://exaple.com/images/custom-backgrond.jpg please use the url of your image.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,