170 comments found.
Hello,
My name is Cristina, I write you because I have bought the “Robertson theme” :
http://themeforest.net/item/law-office-lawyers-attorneys-legal-office-theme/full_screen_preview/10427854I have installed it here:
http://csmm.eu/But as you can see, my theme hasn’t the same look than yours.
Could you help me? Please.
I would like my web had the same look like the example:
http://themeforest.net/item/law-office-lawyers-attorneys-legal-office-theme/full_screen_preview/10427854What can I do?
Thank you very much,
Best regards!
Cristina
Hello Cristina,
Please, contact us via ticket system. It will be much faster and more effective.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hi Nick,
We are having issues updating plugins i.e. Visual Composer. It wants us to activate or use a code…reviewed the documentation and attempted to troubleshoot the issue without success. what’s our next steps?
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Good morning:
I see there isn’t official compatibility with WPML Plugin in this theme. I need the web in two languages. So, is there any problem installing and/or working with WPML plugin?. Thanx
Hi, Thank you for your question. Our themes are compatible with WPML plugin. There will not be any problem installing it. Have a great day!
Ok. Thanks Nick
You are welcome! Feel free to contact us once you get any questions. Have a nice day!
Dear ThemeRex team,
I bought your “Law Office” theme and I would like the exact same slider as in the demo ( http://lawoffice.themerex.net/ ) with the contact form over, I managed to make the slider look exactly the same, perhaps I can’t find any docs on how to add the contact form over.
Can you provide me a procedure ?
Regards
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Thanks Tamara, Ticket open!
No problem, we are glad to help you! Best regards.
Great Day!
I had submit ticket through your support page but still didn’t getting reply, kinda urgent cos we can’t install the theme, keep showing this error:
Fatal error: Call to undefined function mb_strrpos() in
Please help troubleshoot asap…..Thanks!
Hello!
Sorry for keeping you waiting, our support is working on it. We have to process all the enqueries accumulated during the weekend. Please, be a little more patient, all delays a happening because we are trying to resolve every problem, not because we forgot about you.
Thank you for your understanding.
Hi support theme staff, one of my client bought your theme, we installed your theme on demo server: http://envato.webdesignerart.com/wbblawyers/
but revolution slider is not working and footer not showing properly. Can you plz share us slider export data or something to setup theme demo properly.
Thanks
Hi,
I’m sorry but we provide support only for verified customers
I respect your rules ThemeRex, But i m community respected freelancer and author. You can trust me what i m saying. I can ask to my client to respond here but it will be much more delay. Let me know if you want to respond verified client here.
I got this client from Envato Studio: https://studio.envato.com/users/webdesignerart
Hope this is enough to get support from you.
Hi themerex, My client shared with me Purchase Code to verify your purchase: [EDIT: code removed]
now plz share us the slider fix.
Can you plz reply to request! client still waiting for the results.
Sure, tell us please, did you submit a ticket about this issue? If you did not submit a ticket – Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page. You will get reply immediately. Also provide us in ticket with your website name and wordpress admin panel details, so we can debug the issue. Best regards.
hi I invato a ticket regarding the error button share but still got no solution, who do I contact?
Check your ticket please, You have got a response. Best regards.
Hi …
I imported dummy data and i got this error regarding to revolution slider:
ERROR: The slider that is template must be from gallery
Hello, Contact to our support team please. They will help you with this issue. Use this link to submit a ticket https://themerex.ticksy.com/ Best regards.
Thank you for your support…solved !!
No problem! We are glad to help you! Best regards.
Hi, really good good theme, thanks for great design and quick support. Good luck guys
Hello! Thank you for so nice review!
HELP PLEASE!!!!
I INSTALLED Law Office | Lawyers Attorneys Legal Office Theme AND NOW I DO NOT HAVE ACCESS TO MY WEBSITE, I CAN’T ACCESS WORDPRESS ANYMORE:
Fatal error: Call to undefined function mb_strpos() in /home/bobedwar/public_html/welcome/wp-content/themes/lawoffice/includes/_utils.php on line 239
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Are you sure you want to do this?
Please try again.
— This is the error I’ve received after trying 5 times to Install a theme in .zip format.
any ideas? would appreciate some help.
Hi,
Please, contact us via ticket system http://themerex.ticksy.com/ . It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Thanks
Hi,
My Boss bought this theme, i have install it successfully and import the dummy data without getting any issue. after the installation and imports i notice that the layout because stretch out please check the site www.isettlements.com and also how can i add the form for the slider? your documents are very limited. please help me fix this asap it been 3 days working and seems i cant find the solutions.
hope to hear from you guys. thanks!
Hello, Contact to our technical support team please. Use this link to submit a ticket https://themerex.ticksy.com/, you will get assistance with your issue. If you provide wordpress admin panel details, it will speed the process. Best regards.
Hi there,
congrats to your theme. It looks great! Is there any way to make it to a typical onepage theme?
Kind Regards WMC
Hello, Yes you can do it. You will need to use anchors. Best regards.
Hi there, thanks for your reply. Can you quickly instruct me how this would have to be set up? You can also send me an email. Kind regards
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
prejudice can respond urgently to the ticket regarding the following error? thanks (done but if I try to buy I get the following error “Choose a feature for the product …” even if the choice of the change was made)
You have got the reply in your ticket. Check it please.
How do I change phone number at top of page?
Hello,
Thank you for your question.
In order to customize the phone number at top of page you need to edit Theme options -> Customization -> Social -> Phone
How do I find the demo content for this theme?
Hi,
Our themes have simple One click dummy data import tool. It’s very easy to use and you can get precise copy of our demo website in just one click. More about Demo data installation: http://lawoffice.themerex.net/doc/#demo_content
and please, contact us via ticket system. It will be much faster and more effective.
thanks!
Hi there,
I’ve just landed three new law firm sites (gulp!) and looking for a theme that’s seriously capable. Does the theme include a dedicated “services” custom post – needed to speed the production process up.
Hope you can help!
Hi,
Could you please specify what “dedicated” services custom post are you interested in?
Thanks
Hi there, I want to add a service like “Injury at work” or Hospital Negligence” easily so they’re all indexed – like when you use a portfolio custom post type.
Hi,
Well, there is no dedicated custom post type for services, but you can add custom post type via plugin Custom Post Type UI https://wordpress.org/plugins/custom-post-type-ui/
Hello there, I just bought your theme and I have a display issue with fixed menu on Chrome. Could you please check that : http://celinezocchetto.usts.fr/ ? Thank you, Hugo
Hello, Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page. Thanks
I have serious problem with editing pages with the visual composer. Everytime I click “update” when editing with the visual composer, my modifications go wrong. The content of the whole page duplicate once itself….
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
I have serious errors on the site since a long time, are in contact with the developer, who told me to update the theme, and I updated, therefore he told me to check the documentation for the license, I never had problems of all topics purchased and do not understand why not be able to update this theme to resolve errors, as there is no child in the theme file
?Hello,
Check your website please. We have translated the word search with the help of po composer. You need to upload and edit this file it_IT.po not this one it-IT.po
About the problem with product error, give us the link to the page where you have an issue, we will fix it.
Thank you.
Please, contact us via ticket system. It will be much faster and more effective. Thanks
