305 comments found.
Hello! is this theme compatible with Wordpress 4.2?
Yes it is 
Love this theme but please make the logo retina ready it looks pixelated and bad. thank you
bo
Hello, this theme support Chinese? Or have Chinese language bag?
Hi,
You can choose to use websafe font to show Chinese character 
however if you want to translate backend, or some element in font end, you need to use localization ( code styling localization plugin)
The last update was a year ago. Just wondering if you will keep updating the theme?
Hi,
Right now, this theme is pretty stable. We also still provide update to make sure that it works with current WP version. However, if you find any bugs, please feel free to let us know. We’re willing to help fix it
Thanks. One more question: When I open the demo on my phone it displays the same as on my laptop. Is this how it’s meant to work or is there a setting for this?
Hi,
Yes it’s using the same logo.. If you want it to change logo in mobile, you have to do some css cusotmization
Sorry that was not what I meant. What I mean is, the live demo of the theme renders the same way on my phone as on my laptop. In other words, does the theme not have a mobile friendly layout?
oops, Sorry 
Actually you can try to open this link in mobile directly : http://themes.goodlayers2.com/megazine
We have responsiveness in this theme
Great, thanks
Is there a way to have a specific tab open on your tab widget? Something like #tab-1 in the string or? Or does it always land on the 1st one?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Yea – going there, although I do see 15 pages of support here.
I FOUND ANOTHER BUG WITH THIS THEME. WHEN YOU TRY TO CONNECT A CATAGORY TO A POST IT DOES NOT WORK. I EMAILED SUPPORT AND THEY WANT MY LOGIN BECAUSE THEY KNOW IT IS A PROBLEM. IT WILL TAKE A WEEK TO FIX THIS PROBLEM AND ANOTHER WEEK NEXT PROBLEM AND SO ON AND SO ON.
Hello,
Compatible with Wordpress v4.0.x?
Hi,
Yes
Two problems with the theme – please don’t tell me to go to another forum and register – it just takes too much time!
1.http://belindabencic.net/ The big white gap – how do I sort this out?
2.http://catherine-bellis.com/ I can’t change the background of the top post slider to black – another how do I sort this out?
Thank you!
Sorry sir, our supporters and devs are providing support in our support site only. Sorry for inconvenience. However, we moved the support site to : http://goodlayers.ticksy.com/
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
We can’t remove pages or EXCLUDE them from categories. Besides. I wanted only posts to show up in categories but for some reason a PAGE shows up. I contacted Good Layers and they said something like ” try making it a draft” which is even more stupid and does not work.
See for yourself. One one clicks on a category even pages come up. This is a serious flaw.
http://www.indoorcycling.ca/category/british-columbia-indoor-cycling-studios/you will notice that one on the right is a PAGE.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello GoodLayers, after updating our website to WP 4.0, there is no possibility to upload any kind of files, especially .jpg-files and especially in posts.
Any suggestions?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
When I am trying to change the colours in the Megazine> Elements Colour nothing is happening. Any suggestions?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello. Serious Problem
I have attached a picture.
I cannot post or do anything. My whole business has stopped.
Please help me.
(And by the way. The Ticksy Support system is not working)
http://s18.postimg.org/wi75h3d9l/Screen_Shot_2014_08_27_at_7_07_09_AM.jpgHi Budgetmarketing, unfortunately I’m not capable with this kind of technical questions and our supporters only provide support there.. Anyway, I just checked on the support site and it seems to be working great except one thing, right now we’re having problem with file attachment with the support site, so you may use third party site to attach image instead, such as Monosnap.
Really sorry for inconvenience.
What??? This is crazy. I went to your support and it says all my tickets are closed. It is not working.
Serious Problem
I have attached a picture.
I cannot post or do anything. My whole business has stopped.
Please help me.
(And by the way. The Ticksy Support system is not working)
http://s18.postimg.org/wi75h3d9l/Screen_Shot_2014_08_27_at_7_07_09_AM.jpgCould you please explain how it’s not working? We really need to fix it if it’s not really working.. Anyway, I just tried to login and submit ticket and it’s all good.. Please also note that I myself is not capable with technical questions, our developers are in the support site only.. Could you try to reopen the ticket(by replying it) or just create a new ticket, and please also provide site url and wp access so they can investigate for you. Thank you!
If you’re still not able to do it, please send your email and purchase code to ‘contact@goodlayers.com’ I’ll create a ticket for you directly.(as I mentioned, supporters only do support in our support site.)
Hello. This is a serious issue.
All of a sudden the post section does not have the settings. Such as Bold or or header size. I have attached a picture for you.
http://s9.postimg.org/q3i1sczyn/gone.jpgCan you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Yes. Thank you.
how do remove the ‘About the Author’ section?
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
DEAR GOOD LAYERS
YOU ARE NOT READING OR UNDERSTANDING THE SUPPORT TICKET.
NOW IT IS 4 MONTHS.
OPEN YOUR EYES.
OPEN YOUR EYES
OPEN YOUR EYES
LOOK AT THIS
http://www.indoorcycling.ca/category/indoor-cycling-news/THE PICTURES ARE CUT OFF. THE PICTURES ARE CUT OFF. THE PICTURES ARE CUT OFF. THE PICTURES ARE CUT OFF.
HOW LONG WILL YOU CONTINUE TO ABUSE US?
Look. The theme cuts of all our pictures. This has been a 3 month problem. PLus the side bar is not showing up. FIX IT OR TELL US HOW.
HERE IS THE LINK AS PROOF
http://www.indoorcycling.ca/category/indoor-cycling-news/Nothing but problems with this theme. Everytime the support staff make up an excuse. Look at the FIRST IMAGE in the slider here at
http://www.IndoorCycling.cayou will see that the picture does not fit and you cannot see the text.
I want to warn everyone. They show you an example but when you try to make it like that example you have to know how to code. Yesterday I asked them how can I make my theme look like the example. Here is their reply
You can edit the image size for blog / potfolio / gallery component in gdl-variable-responsive.php file
They should tell us that we need to know php language.
To make it like demo site? You don’t need to customize php code in this case. Follow this video and done : https://www.youtube.com/watch?v=2y9ZyagXwRc
But if you need to change the size of thumbnail, you will need to re-assign the size in that file.
Look. The theme cuts of all our pictures. This has been a 3 month problem. PLus the side bar is not showing up. FIX IT OR TELL US HOW.
Nothing but problems with this theme. Everytime the support staff make up an excuse. Look at the FIRST IMAGE in the slider here at
http://www.IndoorCycling.cayou will see that the picture does not fit and you cannot see the text.
It’s safe to update to Wordpress v3.9?
Thanks
Hi,
Yep, you can do that with this theme But if you find any issue with 3.9, kindly let us know. We’ll fix it ASAP. BTW, also make sure that all your plugins are compatible with 3.9 as well.
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Please, how can I put the “test-page-builder” for the first page?
Hi,
Sorry I don’t understand your question Did you mean to set up the front page? Go to setting > reading and set front page there.
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Your new support forum is not recognizing my megazine purchase code ????
Is if your first time on new support site? if yes, you have to submit your purchase code again but not for next time
Well your new forum says its not a valid purchase code ??
oh I’m sorry. Envato API was down earlier today. It’s back now. Can you please try again? If still has problem. Please send your purchase code to us(via form in profile page)
