Hello,

Thanks so much for your interest in our theme. Actually, in backend, there is an option allowing you to show/hide the preloader without using CSS. You can also change other image instead default image.

Feel free to leave your question here in case you need any further information

Thanks,

Hello,

Thanks so much for your interest in our theme . I’d like to answer your questions:

1. This Everline theme is using Contact Form 7 instead of RSVP form. You still can add or remove fields and set up your specified email address. You can refer to this link to have more information about this plugin: http://contactform7.com/

2. All demo forms are included in demo data. You can refer to our document to see me instruction: http://www.templaza.com/docs/everline_wp/

3. Do you to use one page type? We are so sorry but with current version, this type is not supported.

4. Because one page mode is not supported, it’s impossible to add all things you want in a page. But you can add some content such as Contact, google map, portfolio (not timeline type).

Please feel free to contact us if you need any further information.

Thanks and Best Regards,

Hello,

Thank you so much for your interest. Do you mean you want to create like in my attachment: http://tinypic.com/r/dcu1qo/8?

You can achieve this page easily with Visual Composer. Just divide your page into 3 columns and add your text blocks.

Thanks and Best Regards,

Yes! Love the theme. Many thanks.

We are so happy to know that you enjoy this theme .

Please feel free to contact us if you have any further questions.

Thanks and Best Regards,

Hello,

We’ve got your email. Please wait for us. We will check it for you and will reply you via email.

Thanks and Best Regards,

Hello,

I saw that in this link, all texts in your slides are displayed with correct font.

Please check your site again.

Thanks and Best Regards,

nop: http://es.tinypic.com/r/2zqzw5s/8

Hello Ibacc,

Thanks so much for your purchase. For your problem, new demo slider file is included in new updated version of Everline -version 1.3.

Please download new version and try this file.

Thanks and Best Regards,

I sent back the information e-mail. I would be glad if you can update them.

I gave you deserve until the end of the money. Thank you.

Yes, I received your email. I will reply you via email.

Thanks and Best Regards,

Hello,

Thanks so much for purchasing our theme. For your question, you can send us your site and other information including admin account and FTP account. We will help you. Please send them to our email: support@templaza.com

We can also add this feature to new version, so if it’s possible, you can wait for this new version.

Thanks and Best Regards,

Hello,

Yes, we will include this network in next version. But if you don’t want to wait, you can reopen our instruction before to add it.

P/s: You should use Child theme to configure so that if you update your site later, your configuration will not be lost.

Thanks so much!

Yes. I’ve seen your email and your site.

I’ve also replied you.

Please check it again.

Thanks so much for choosing our theme

Yes, I have also sent you an email. Please check it again.

Thanks,

Problem solved. Thank you very much for your interest. I wish you continued success.

Glad to hear that

Thanks so much!

Best Regards,

Hello,

Thank you so much for your interest in Everline. About adding social buttons on the top navigation bar, we may update in next version. If it’s urgent for you, we can offer you custom work.

Everline has already supported .mo and .po files. Also, it is compatible with WPML plugin so that you can translate your information easily.

Thanks and Best Regards,

Thank you We’ll buy it this evening Chloe

Thanks so much

Hello,

Thanks for your purchase. This theme is completely compatible with 4.2.2. Can you please tell me which message you received when you upload our theme?

Thanks and best Regards,

Hello,

Thanks so much for your compliment Can you please tell me which messages you received when you import this file? If possible, please send me a screenshot of this problem.

Thanks and Best Regards,

“Fatal error: Out of memory (allocated 59244544) (tried to allocate 23856325 bytes) in /homepages/17/d452235051/htdocs/new/wp-includes/class-http.php on line 1608”

Hello,

This error notify that your upload file capacity is not large enough. Please try adding this line to wp-config.php file:

define(‘WP_MEMORY_LIMIT’, ‘64M’);

Or you can upload theme file via your FTP account.

Please try again and let me know your work.

Thanks and Best Regards,

Hello,

Thanks so much for purchasing our theme. With current version, it is not allowed to break new lines.

We will update this feature in next version.

Thanks and Best Regards,

Hello, I’ve updated the theme, but when I insert the tag
it is saved and printed on page as “& lt; br / & gt;”.

Can you give me some suggestion?

Hello,

You can send your site information including your site, admin account and FTP account and your problem to our email: support@templaza.com

We will help you to correct this problem.

Thanks and Best Regards,

Hello,

Thanks so much for purchasing our theme. Actually, we are using premium version of Visual Composer so that you can use it normally without adding keys.

Just Pages—> Add New and click on Backend Editor to start using Visual Composer.

Best Regards,

Hello,

Can you please send us some information including your site, your information and admin account? You can send it to our email support@templaza.com

We will help you to checked this problem quickly.

Thanks so much,

I just send you an email

Yes, I saw it

Thanks,

Hello,

Thanks for contacting us. Child theme will be included in our updated version which will be released in next few days. Please wait for us and download new one.

Thanks and Best Regards,

Hi, I downloaded today’s updated version but I cannot find the child theme folder. Can you please tell me where I can find it?

Thank you!

Hello,

Please send us your email and your license to our email support@templaza.com

I will send it for you.

Thanks and Best Regards,

Hi there

I tried this, but it did not work. Can I email my login details?

Appreciate the assistance!

Ah! Saw your support@templaza.com email address now – I will send my details

Yes, I’ve checked your email and replied you

Please check your site again.

Thanks and Best Regards,

Thank you