165 comments found.
hi just bought it but import is not even starting!!!
Hi,
Most likely you’re experiencing lack of server resources, to be sure please submit a ticket to our support team at http://edge.ticksy.com and include link to your site followed up with temporary WP admin credentials in private message. Our agents will take closer look on it and assist you with this issue.
Edge
Hi, i’ve just bought your awesome theme ! I’m using a 27’ imac 5K and i got a problem with parallax slider. Have you tried the theme on it ? When i moove the cursor, elements are blinking and displaying corrupted. Thanks in advance 
And I’ve imported all demo datas, and portoflio pages are empty (images of portfolio are visible in page source code but are not displayed). An idea ?
One more thing, when I go to “Elements/classic”, tabs doesn’t work correctly. A jquery problem mayby ?
Hi,
Please submit a ticket to our support team at http://edge.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with this issue.
Edge
Done. Thank you
You’re welcome.
Hi, pre-sale question: Do you have PSD or Sketch files?
Hi,
PSD isn’t included with theme files. However, if you submit query to support@edge-themes.com we can send you download link.
Edge
No PDS files? Anywhere I can get these please?
Hello. 3-4 Hours to make header, but there is no options to disable a scrolled header absoluty. It is only can done with custom code. Can you ASAP add a option, scrool fixed, top, bottom and please set NONE. Is there a quick fix?
Hi,
Please submit a ticket to our support team at http://edge.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with this issue.
Edge
Hi, I can’t find the Edge option to import, how can I to import all the demo content? wich is the name of the xml file? thanks!
The last button I can see in edge is “reset” and not import…why? thanks again
Hi,
You have warning message in upper section of your admin panel saying you’re missing required plugins, just follow onscreen instructions to install and activate them.
Edge
ok done! thanks!
You’re welcome. 
Hi again how to eliminate sticky menu? I would like to set a fix menu and logo. Then, to set the home page I have to use revolution sliders plugin or Edge carousel? Thanks!
Hi,
Please submit a ticket to our support team at http://edge.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with those issues.
Edge
Hi, first of all I would like to compliment the wonderful theme, I would also like to know if it is possible to enter the ID tracking google analytics within the theme, without using any plugins. Thank you Regards
Hi,
We’re glad to hear you like our theme.
As it comes to GA code, it can be done w/o plugins by editing header.php file and inserting tracking code from Google.
Edge
This is superb nice design. I definitely will buy it for my next project.
Hi,
Thanks for those nice words, we really appreciate it.
Edge
Is there a demo, or way to make transperent menu? Nice concept, this is only one of mega other skins, that is made colorfull, very nice. Nice call to actions. Take a buy in next days.
Hi,
Thanks for interesting in our theme. Even if not seen on our demos, you can have transparent menu if you wish.
Edge
hello, I have four questions. and I thanks you in advance for the help
1- For some reason I cant see my menu on the preview but if I step on it i can click. How can I change the visualization so the menu is actually display? it seems to be transparent or the font seems to be white
2- I was working with the Edge circle carousel and when i try to constrain it all the way to the top it always leaves a big gap. i tried looking for options in editing and couldnt find a solution. another thing is that the arrows to flip the pictures are on top of the pictures – how can they be constrain to the sides so things doesnt collide
3- if I set one of the pages to main navigation shoundt that page become the main page? the first thing you see when the website opens? I tried doing that and i feel i am missing something because i still get the default home page
4- I am getting this error ‘Maybe you mean: ‘Nextifyup’’ in one of the pages with a kind of pinky background on top of my carousel – is it an specific reason for that?
Here you can see the preview: 87d.bc6.myftpupload.com
thanks
Hi,
Please submit a ticket to our support team at http://edge.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with those issues.
Edge
Hello Can you answare my ticket ?
Hi,
You can send us here your ticket ID so we can check its status.
Edge
591135
As far as we can see it’s answered now.
Thank you I get this error, in shop-home
Fatal error: Call to undefined function EdgeOxidesfModules\Shortcodes\SingleProduct\WC() in /*/framework/modules/shortcodes/single-product/single-product.php on line 141
Please continue conversation with our agent on ticket.
Great job, GLWS
Thanks.
Hi is a cool theme, i´ve got 2 question: Is posible desactive index slider? Is posible include client logos on index or create client page?
Hi,
Answer to both of your queries is positive.
Edge
Why the theme child’s style.css is not taking precedence over modules.css?
If you’re using CSS rules with same significance, the ones from child theme will be applied.
However, if you happen to need further assistance please submit a ticket to our support team at http://edge.ticksy.com
Edge
Also i’m trying to open oxides.pot file on Poedit in order to translate labels, but is not possible, for some reason the .pot file doesn’t open properly, the Poedit says there is no translations. Thanks.
Just open PO file and perform translation task.
Wow, of course, how i didn’t think about open the file in order to translate it, right? Already posted a ticket to see if someone serious answer my question about your bug.
As said before, open PO file, en_US.po, it contains labels in english: http://screencast.com/t/nDOsS7Jd
Oh well, there is no en_US.pot file in the languages folder my friend, i guess that’s my problem. I didn’t remove it so i guess my installation have that file missing. I will request a copy from ticket system.
Okay, files already sent on Ticksy.
hello, I am not very experience with wordpress – is there a way for me to add one of the templates you have already established on the previews that I think that really suits my page and customized few things based on my needs instead of building it from scratch?
Hi,
Yes of course, just use Edge Import option to fully clone demo site onto your WP instance.
Edge
thanks for the response – can you elaborate on the process? the way i added the scheme to workpress was by going to appearance – themes and add new. how could i specify which of the templates to use?
I managed to upload it but it didnt upload the demo I wanted- How can I pick which of the demos to add? thanks for the help! I appreciate it
Make sure to install all required plugins, follow onscreen instructions on warning message in upper section of your Admin panel. Then, navigate to Edge > Import and choose options that suit your needs: http://screencast.com/t/eZv7gt3M
Please note, once import process is completed you can find desired pages in Admin > Pages section.
Hello,
Can i remove the search button and the shop button ?
Hi,
Yes of course, those elements can be removed if needed.
Edge
Hello, when downloading the theme it gives me this error ‘The theme is missing the style.css stylesheet’
how can I solve it? thanks
Hi,
Please make sure not to install Oxides Main Files.zip archive, you need to use oxides.zip that is within.
However, if you happen to need further assistance please submit a ticket to our support team at http://edge.ticksy.com and include link to your site as well as temporary FTP and WP admin credentials in private ticket.
Edge
thanks! i fixed it
You’re welcome.
Fantastic theme buddy!!!!! Congratulations, wish you many sales!!!
Hi,
Thanks for those nice words, we really appreciate it.
Edge
Nice item, Good luck
Thanks.
good work !
Hi,
Glad to hear you like our new theme.
Edge
