503 comments found.
Hi, thanks for this awesome builder tool! Just one thing I didn’t find in your awesome documentation was “changing the slide speed” of the testimonials slider. I tried with different “owl parameters” but didn’t have success. Any hint or link, where I might missed this? Thank you.
Hi
You can find all slider options describe on below URL as well. http://help.rgenesis.com/knowledge-base/owl-carousel-widget-structure/Alternatively you can also find owl-carousel function in js/rgen.js file to modify slider settings.
You can find slider options from below URL http://www.owlcarousel.owlgraphic.com/docs/api-options.htmlThanks
Hi, nice script and glad i purchased,
however when i click the “Backup” button i am led to a 403 error page, I have checked permissions as suggested a couple of pages back, but still no joy.
I have opened a support ticket regarding this
Thanks CJ
Hi
Reply sent on your ticket please check.
Thanks
I have been using the builder now for a little while and noticed a couple things that make this product very difficult to use for anything other than existing elements.
1. Almost all elements contain references to other elements in some way. This makes it very difficult to cleaning change elements.
2. The Structure of the css is not clear so making updated means digging through landings.css, landings_layout.css, and main.css. 2.a. If maybe there were instructions on how to override class in what file (preferably landings_override.css) it would allows us to produce better code. 2.b. The builder add style tags whenever I make changes with the Details property box. In many cases this destroys the responsive nature of the landing page. So so everything in a landings_override.css file would allow the ability to just add the media device versions. 2.c. Ultimately having the details box allow for media devices would be best. Specific items could be reduced to height and width attributes (along with their min and max variations).
Hi
Please find your answers below.
1) Not 100% clear on your comment
2) Our landing page item default use minify single CSS file including all CSS for better performance. Our all landing page also include css/custom.css file in which you write all your custom css codes to apply on landing page. You can also find css/main.css and css/helper.css to take reference of css structure. Our landing page design with well maintain CSS structure. You can use google, safari or mozilla developer tool to quickly identify all CSS selectors. Our builder is tool to quickly apply style changes on elements it is not for advanced customisation. We strongly suggest if you require advanced customisation than please use css/custom.css file to write your own CSS codes.
You can also submit ticket on our support area (http://support.r-genesis.com/) if you facing any issue with our item features.
Thanks
My Apology, that message was from a developer that was hired to implement this code. They inappropriately used my account to send that message. Please accept my apology.
Hi
That’s okay not an issue. Hope you can find your solutions.
Thanks
I do not see the new drop down menus. How do we get drop down menus
Hi
Currently you can find drop down menu example from All-components/01-navigation.php
We will add more live sections with drop down in next update very soon.
Thanks
Hello! Is the standard license can use a generator to generate only one website? As for the export side of the generator.
Hi
Standard license only gives permission to use 1 client. You can review license terms from below URL. http://themeforest.net/licenses/standardThanks
I understand that for one customer.
But I mean if I can create for myself a couple of projects for landing page for different products in different domains?
Hi
Standard license allow you to use in a single end product. Please review license terms for more information that clear your all questions.
http://themeforest.net/licenses/standardThanks
Hi there. Thank you for the update! Question: In the portfolio sections, we are not able to change/upload an image due to the overlay image without going into the source code. Is there a way to change this? Thanks!
Hi
Currently not but we will make changes to quickly change from builder options.
Thanks
Thanks!
Thanks!
Hi R_GENESIS,
Before writing anything positive regarding this fantastic product, I just let you know I have opened a ticket at your support system, because I have found something strange – and I am in a hurry, having some hours only to finish something. I do hope the ticket reaches you in time and there will be a solution quickly. 
Kind regards, fbyte
Hi
Reply sent on your ticket please check.
Thanks
Hi, thanks, I think it is better to continue via your support ticket system. Regards.
I am enjoying working with the Builder but I would like to use it to make 2 websites; these websites would have the same format but the second’s content would be in a different language. I would like to host these on the same server with the second one would have a different web address e.g.) /report_en To do this must I buy the package twice? Or can I make the first version in entirety, then export and then make the second version and export? I am having trouble making the two simultaneously. Thank you!
Hi
Please find your answers below
1) Standard license bound with single client. You can find more information on license from below URL http://themeforest.net/licenses/standard2) You can create one landing page than create backup file and use that backup file to regenerate new page again. Builder is browser base front end utility it dose not use any database so it will not work simultaneously in two window in same browser.
Thanks
Hi, is there any chance to disable that annoying popup window that says: ‘Please note: you can only preview a single page; links to other pages won’t work blah-blah-blah’? This happens every single time I click the Preview button to take a look at my website outside the Builder. I have to click ‘Show Preview’ and after I’m done I go back to the Builder and there’s still that fcuking popup window awaiting for me. Please, do tell how to remove it completely. Otherwise great Builder, 10/10
Hi
Currently that is not easily possible with just few changes it require many changes in builder js file. We will add these options very soon in next few update of builder to disable preview popup.
Thanks
Looking forward to that. Thanks a bunch
Hello. I bought from another developer SiteBuilder Lite – Drag&Drop site builder and CMS in this product after login as administrator, I have the “users” field, after registration I need to activate the user in the admin panel so he can start working. Question: in your system still? I need to be able to activate the user after registration. If you have a field user activation I buy your product
Hi
Thank you for interest in our landing page item. R.Gen Landing Page come up with front end builder not like any CMS system which use any DB to run. Our builder is pure javascript base client site utility which use only few PHP files to generate HTML site code of final output.
Thanks
Hello, I have 3 parts on the landing page. Nav, features, and form section. On the features part, i can not access the <>code in the builder. Does not appear the ‘Code’, ‘Reset’, ‘Remove’, on that section. What can i do? Because there is not a place to check all the code from all the page, not also from this section. And if i modify code after export, to the file directly, on next exports that changes are not updated, since where not backed up. Thanks
Hi
There are no any possibility to not display section buttons on any specific section. It is global utility if button display on any one section than it should be display on all sections. Could you please drop us mail from our profile contact form or you can also submit ticket on our support area ( http://support.r-genesis.com/ ) with your builder URL so we can check your issue.
Thanks
Do you have any ecommerce functionality like the mail? Common options could be the different types of Paypal and maybe stripe.
Hi
Currently our item dose not have these feature but these all are in our feature list and coming very soon one by one in updates. You can also drop us your feature suggestions.
Thanks
Hello, I have been using another landing pages. Once the user register on the landing page, they do not get a welcome email, but using your system, users are getting a “Confirmation Thank you page” Email. How can we deactivate this in your php files? Because we are using the same mailchimb list than our other landing pages where users do not get this email. Thanks
Hi
Please follow below steps to off welcome mail of mailchimp
Open file => \form-data\notify-me.php Find below line 'send_welcome' => true, And set to false 'send_welcome' => false,
Thanks
Thanks so much.
Hello, very good job but I have a rather stupid question, but why there are no h1 tag in the intro? Thank’s
Hi
You can make any title in intro section code just changing with h2 to h1 according to your content requirement.
Thanks
It’s easy.. thank you 
Hello, I create a landing page using the builder, and i’m having a problem in confirmation box using when I send a message or put my email, the box its broken!
How can you help me??
Hi
Could you please drop us your URL on our support area ( http://support.r-genesis.com/ ). You can also drop us mail from our profile contact form ( http://themeforest.net/user/r_genesis ) with section information on which you are facing issue.
Thanks
Hi, ‘R_GENESIS’ i cant see menu’s for responsive, for this theme app10 http://landingpages.rgenesis.com/app10/ u will add or i want to with responsive menu.
Regards…
Hi
Thank you for interest in our landing page.
We haven’t set menu on your mention demo but it is easy to setup like other demo example below.
http://landingpages.rgenesis.com/app2/ http://landingpages.rgenesis.com/construction1/Thanks
How can you take users to a thank you page after form submission? I just opened a support ticket for help. After user submits form, I need user to be redirected to thank you page for conversion tracking.
Hi
Yes it is possible, We already reply your mail. Please check.
Thanks
Hi, Purchased the “Party event landing page” but unable to save any changes Error Message – ” Nothing to Save” I keep loosing the changes. Tried reinstalling 3 times but no luck. Need a response asap. Thank you.
Hi
As we requested your builder URL on your support ticket but your provided URL not working please provide working URL to check your issue on your support ticket.
Thanks
Hello, if I want to sell a site to customers, I have to buy the Regular License ($ 16) for each client?
Hi
Yes, You can find regular license details just beside price. Click on regular license text.
Regular license : Use, by you or one client, in a single end product which end users are not charged for.
Thanks
I ask because it’s been two days that I try to translate correctly ..thank you
Hi
You can also review easy license compare table from below URL http://themeforest.net/licenses/standardThanks
Hello, I can not receive emails from the contact form. I change <input type=”hidden” name=”to” value=”r.genesis.art@gmail.com”> but it does not.
Thank you for support
Hi
Please drop us mail with your landing page URL from our profile content form or you can also submit ticket on our support area ( http://support.r-genesis.com/ ) to check your issue.
Thanks
Hello, your support page does not. I sent my question there are 24, and I can not connect to the address ( http://support.r-genesis.com/ ) and not reset the password either. Can you help me please ? Thank you
Ok, I could connect me;) sorry ..
Hi
You can also drop us mail from our profile contact form – http://themeforest.net/user/r_genesis
Thanks
Thank you
Hello I wonder if the Builder is integrated in the download code , or if an external web service, thanks
Hi
Thank you for interest in our landing page item. Yes builder included with package which you can check in our live demo. http://landingpages.rgenesis.com/Builder/Thanks
