Hello,

1 – Theme Switcher just there for demo purposes, if you like we can share the part with you whenever you request.

2 – All the plugins bundled within ROSIE theme to build any page you see on our demo.

Kind regards.

Thank you, I look forward to purchasing

Your issue has been fixed and reported to you already.

where to place this code in css file? i need price to list too

You can use Theme Options > General > CSS box.

Do you want to show page title? If no, product titles are visible as you can see on our demo site http://rosie.freevision.me/shop/, if you are not using any custom template.

For further assistance : http://freevision.ticksy.com

Kind regards.

product title int displaying and im not using a custom theme

Your issue has been fixed and reported to you already.

Hello, please check out page options down below on shop page. Regards

how to display product titles on shop page?

Do you want to show page title? If no, product titles are visible as you can see on our demo site http://rosie.freevision.me/shop/, if you are not using any custom template.

For further assistance : http://freevision.ticksy.com

Kind regards.

Hello,

Sorry, I have uploaded latest version of the theme and the plugins already week ago, just noticed not submit a reply to your ticket, you can check file dates on your server to confirm if you like.

Kind regards.

Hello, sure thing we’ll process your ticket. Regards

Hello, thanks for contacting us.

- Please add “Tremula Gallery” via VC

- Set your “Flickr User ID”

- Height = 700

- Make sure you’ve selected “full witdh” option on Row settings. That’ll do.

Hello,

Got your response back already. I am trying to understand why other components throwing JS errors already.

Kind regards.

I’ve deactivate cache and minify plugins – let me know if it’s still a problem.

I am still checking, will respond your ticket once I am done.

I update Woocoomerce, but I have this message:

“Your theme (Rosie) has outdated copies of certain templates WooCommerce. These files may require updating to ensure compatibility with the current version of WooCommerce. You can see the relevant files from the system status page. If in doubt, check with the theme of the author.”

Hello thanks for contacting us. For now you can ignore that notification and wait for next theme update. Regards

Ok thanks !

Hello,

There must be option on Page Options section that appear while you edit your page. If you want a manual solution, please try;

.ozy-page-model-full #footer-widget-bar{display:none !important; }

add that line to Theme Options panel.

Kind regards.

Hello,

Sorry but we couldn’t response the tickets last weekend, there is no ticket waiting to be responded by now.

Kind regards.

Thank you, everything is look good now:)

Hello,

ROSIE 2.2 version requires latest version of Visual Composer which bundled within your theme, please consider to update your plugins when asked on your dashboard next time. Already updated the plugin for you.

Kind regards.?

Hi, thanks for that. the ‘home’ page has lost all the settings, it somehow still showing at frontend, I need to do some changes, but the settings are gone at the back. Can you please advise please.

sorry, it was my mistake, please ignore the comment above. Thank you so much.

Hello,

Something named “CUSTOM AJAX CONTENT LOADING FUNCTION” seems causing this issue, the mask of the loader still there after page loaded.

Kind regards.

How do I remove or fix the “CUSTOM AJAX CONTENT LOADING FUNCTION”? Thanks

Hello,

That must be a plugin, please check 3rd party plugins that not provided within your package.

Kind regards.

Is there any chance to see my site:)? Or at least tell me what happened with it, why updates put it in coma?

Hi Freevision, after almost one week of your silence I found out that VC impossible to update via wp cms, I manually replace it in ftp and everything started to work again. This decision costs me one week of not working website (unfortunately I`m not developer, but just a user). Please consider to take somebody who can really help with tech support to help you with simple quesions. I really like your themes, because of creativity, but can rate it with low star only coz of your tech help.

Hello, sorry to hear that. Bundled plugins can only be updated by us. Removing plugin and installing recent one via plugins section should work actually. However in some other cases uploading via FTP is another solution for VC update. Regards

Hello,

Sorry, just posting late here, there is no ticket waiting for reply, we have responded tickets even on weekend.

Kind regards.

Yes correct, your support has always fast responding. thank you

Hello,

I am sure I have responded your ticket, please respond back so we can help further.

Kind regards.

Thanks, i responded in the support area.

Your system auto closed ticket 614129 with no resolution.

Let me check your ticket ID immediately.

Hello,

You can’t use 47% for left margin to align your image, will never work as expected. So, I added few lines of custom CSS to your theme options panel;

.center .vc_single_image-wrapper{
    position: relative;
    left: 50%;
    transform: translateX(-50%);
}

To any one who wants something like that, set “center” CSS class to Single Image element’s Extra CSS Class Name field.

Kind regards.?

Hello Aisling.If you’re not able to see mobile menu please make sure you’ve created separate menu and insert into “Mobile menu” sidebar via Widgets section. That’ll do. Regards

Hi, thank you for the response, yes we tried that however it breaks our search function (on every page load it opens up, this only seems to work when the side bar is hidden), is there anyway to prevent this from happening / why does the mobile menu effect the search bar? thank you.

Kind Regards, Aisling

Hello, there might be a script issue. Have you opened a ticket for this matter? Regards

I finally found out myself … it’s the Master Slider Pro.