708 comments found.
Hi!
How can I make the menu look just like in the Artist live preview? thanks in advance 
You’ve helped me out a couple of times already.
David
Hi,
Thank you for purchasing!
On your page select the option to “Don’t show any menu” on the options panel located under the content. At the same time make sure that you add a menu to your hidden sidebar under Appearance>Widgets.
Cheers!
I updated Fount to v4.1 along with Visual Composer to v4.9 and now find that the ‘Frontend Editor’ is missing from the pages and website design. How can I turn this back on? Thank you!
Hi,
Thank you for purchasing! We have removed that feature on the latest version, because there was some trouble when saving content using the Frontend Editor.
The good news is that we already have a fix and you can send us a private message. Will can send you this fix before the next theme update.
Cheers!
Okay, I will PM you now. Thanks again!
We just replied 
Hi,
I like the theme a lot! I am implementing it now for a customer on http://nieuw.saxpoint.nl/assortiment
But as you can see the woocommerce sidebar will display below all products on the shop pages… Can you tell me how to place the woocommerce sidebar ABOVE the content on mobile so you can filter through the products without having to scroll to the bottom?
Thank you very much for your help.
Best regards,
Tom Faber
Hi,
Thank you for purchasing!
It is intended to be like that. If you want to change that behavior please send us a private message and we’ll help you.
Cheers!
Hi,
isn’t your theme built on Bootstrap??
cheers, Ehsan
Hi Ehsan,
Thank you for reaching us! The theme is based on the Zurb Foundation Grid.
Cheers
but you seem have changed the foundation css? there are styles missing from the original foundation css file!!! but why? for example, I can’t reuse some of the styles like .hide or .is-hidden 
Hi,
Thank you for purchasing! We are using only the grid. If you need help with something, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
Hello, mobile version, the elements of my homepage are not focused, how to solve this problem? www.agencebigmama.ovh Thanks for your feedback.
Hi,
Thank you for purchasing!
What do you mean exactly with the elements of my homepage are not focused?
Cheers!
Hi, if you check the website on mobile phone you can see the problem. Regards
Apparently it seems to be fine. What do you mean exactly with the elements of my homepage are not focused?
How can i send you a screen shots please ?
You can send us a private message using the contact form on this page http://themeforest.net/user/pirenko
Thanks!
Hey Pirenko, this is how my Hidden Sidebar is showing and I’ve no idea why: https://drive.google.com/file/d/0B-eN0CRwahgiQmFrR3ppNFJXWVE/view?usp=sharing
Website (temporarily): www.guesswhatwearedoing.nl
Thanks for helping out!
Hi,
Thank you for purchasing! It seems that you have a plugin that is duplicating the sidebar output. Please try turning some plugins OFF and try again.
If you still have trouble please send us a private message with the WP login details for a quick check.
Cheers!
Hello, love your theme! I’m experiencing some troubles though on it’s mobile version that I’m looking for your help on:
The issue I’m facing is that the page takes an unusually long time to load on mobile devices, and for apple devices the browser will crash. This phenomenon is not related to a particular device as the same behaviour happens consistently across 10 apple devices we used as part of testing. On Android, the page eventually loads. Thanks so much for your assistance! Adrian
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers
Hello! I purchased your theme and love using it! I have a quick question, how do you remove the “shop” title from the product pages?
Hi,
Thank you for purchasing!
Please try adding this code under Fount Options>Custom Scripts>Custom CSS:.single-product #single_page_title {display:none;}
Cheers!
Thanks for all of your help and prompt reply! I was able to accomplish this with your help! Excellent customer service!
You are always welcome here
Hi ! I have two quick question for you. 1: on the home page, on the video in fullscreen there is a slight bug in the menu (especially on large screens) how to fix this?
2nd: in the references, how to remove the “right info panel” selected when the “half” (post layout)?
Thanks for your return.
website: www.agencebigmama.ovh
Regards
Hi,
Here are our comments:
1) It seems to be fine here. Can you explain what is the issue more exactly?
2) If you ware going to remove that panel completely, why don’t you use the alternative layout “Wide without right info panel”? It is better than making changes to the theme.
Thanks!
awesome template!!!! anyway, is it possible to use tag filter, instead of category filter on pirenko portfolio?
Hi,
Thank you for purchasing! That is currently not an option, but probably there’s a way to achieve what you want using the portfolio skills. Please send us a private message with a link and tell us why you need to use tags instead of portfolio skills.
Cheers!
Hello, I don’t know if this is related to the new version of the theme but from now on the Logo is double sized on my iMac Retina display…
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers
Hi Pirenko, just purchased a Fount license. I’ve got a bunch of questions, mostly specific to the site I’m reworking (created with Fount theme and already updated to the latest version).
Should I post my questions here or do you have a different address I can send to.
Thank you!
Hi,
Thank you for purchasing and also for the kind theme review
If the questions are mostly related with a specific website please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
I am using the Fount theme on a website but I am confused about setting up the blog. I followed the instructions. My blog posts come up on the blog page but when I click on them, I get a blank white page. Any ideas on what I am doing wrong?
Hi,
Please go to Settings>Permalinks and make sure that you don’t have anything that may be causing this problem. If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
138e7327-a4f3-4c64-9ca4-60f6c5debd87
hello, I have updated the theme, but now I have a problem when I activate ” wpbakery visual composer” I get a fatal error with this message:
Fatal error: Cannot redeclare class Vc_Manager in /home/ingeniuspo/www/wp-content/plugins/js_composer/js_composer.php on line 33
and nothing works … can you help me please ?
Hi,
Thank you for purchasing!
It seems that you are installing the plugin, but you still have an old version of the Fount Framework (when it had Visual Composer inside). So, please update the Fount Framework plugin and after that try again.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
Hey Pirenko, thanks for the theme. How do I color the background of the sidebar (the ordinary one) and give it a frame?
Thanks in advance!
Hi,
Thank you for purchasing! The CSS selector for the sidebar is #sidebar
Feel free to make whatever styling adjustments you may need.
Cheers!
Hi Pirenko,
I’m helping improve a website created with Fount. Excellent theme, BTW. http://synertial.com/ User name of purchaser was jakeslack27 (though I’m logged in from my own thermeforest account.)
I’ve watched a number of your videos (well-done, BTW) but can’t find the information I’m looking for. I presume there’s no official written doc.
I’m a bit new to wordpress, sorry if the answers to my questions are obvious.
I have a couple of questions:
I’m having trouble finding some of the unique changes made to the theme (via php edits I think). Is there a schematic that indicates the order in which the various php and related files are processed when displaying the website?
Where can I make changes to the responsiveness settings?
Thanks Pirenko!
Lee
Hi,
We’re sorry, but all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!
Thanks Pirenko. The Fount license for the site was purchased about 10 or 12 months ago. Do I need to purchase a new license to get support or is there a way to just purchase support? Thank you.
Hello again,
We are sorry, but we really can’t provide support for users that did not purchase the theme. If you really can’t log in with the purchaser account, you will need to buy a license to get support. This is also important if you need to update the theme now or in the future.
Cheers!
6b7a11f9-b21f-43ec-bc84-0ad0eb41339a
Hi,
I seem to break the site when I add the portfolio module to display in a portfolio page. I would like to be able to use the portfolio module (though with different categories) on one of the portfolio pages we will be using for a meet the team kind of page.
Is there any particular way to do this without breaking it?
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers
Hi, is there a way to display the collapsible mobile menu using the agency theme while viewing my website on a laptop/desktop? Right now, it only shows on mobile phones and tablets. Thks!
Hi,
Do you want to have a menu like the Artist demo http://www.pirenko.com/fount-artist/ ? Or is it something else?
Thanks!
Yes! I want it to be like the menu on the Artist demo.
Ok… On your page select the option to “Don’t show any menu” on the options panel located under the content. At the same time make sure that you add a menu to your hidden sidebar under Appearance>Widgets. You also need to have the “Display Hidden Sidebar” option active (Theme Options>General tab).
Thanks!
Thks.:)
You are welcome here
Hi, I cannot get the blog page to cooperate. It wont display a menu even when I select it on the page. I also created a custom menu for the hidden right side bar and it is not displaying that either. Basically, I have no menu on the blog page. Even when I make selections on the blog page like ‘select menu’ and ‘general layout’ none of it works. The blog page was working before. Any thoughts?
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers
Thks for solving the issue however I hope it did not cause another one. My portfolio pages, when clicked, show only a 404 page. Any ideas on what is causing this?
That should not be related. Please check the permalink system and also that you don’t have a page with the same slug as the portfolio items. Thanks!
The fount theme is installed on our website. URL is broadplace.com/blog While checking on iphone, the text gets cut off. Can you please check the responsiveness of the theme. We havent made any changes in css from our end.
Hi,
Thank you for purchasing!
We opened the page with our phone and it seemed to be fine. Where is the text cropped?
Cheers!
Hello, I love the theme but I need to install new google fonts to it and haven’t managed to do it. I am not an experienced programer so I really need help. Is there a tutorial for installing other webfonts to the theme? here is my purchase code: 859a1437-31e7-4bbe-ad5c-0e44d3b22008
cheers
Hi,
Thank you for purchasing! Please check this article that should help you: http://www.pirenko.com/blog/2013/08/27/extra-fonts-plugin-by-pirenko/
Cheers
Thanks for your reply! Now I have used the web font generator from Font Squirrel and I’m unsure how to instal the webfont kit into the theme. thanks for your support
You need to upload it to your server and then link the new font to the font main css file. That article also describes this…
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
