146 comments found.
Hey, You mention html files include in this package but i could not find any html files there.
I need only HTML of this theme. Please provide us html package of this theme otherwise refund my amount .
Hi, I’m sorry for the inconvenience. Please kindly let us know where we mentioned html files included as this is a WordPress Theme, not a HTML Template.
Thanks for your quick reply.
Here i sharing a link you can , they have mentioned html files inlcude in version. Please help , take action fast.
I want a package of html files, i don’t need WP theme
https://qsnapnet.com/snaps/yh9gh1xpiamaq0kcan you please make fast reply, otherwise i will be in trouble.
Please provide html package or raise a refund amount request. i want money back.
Please do quick reply.. i am waiting for your reply.
Hi, I’m sorry for this mistake. Our theme is not a HTML template. Please refer here to ask a refund https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Regards
ThimPress
Thanks … i have raised a refund request , but i did not get any notification mail regarding my request has been accepted or not .
Can you please raise it from your side. it will be great help for me.
Hi, we did not manage to receive emails demanding refund, when you submit a request, ThemeForest will receive and respond to you.
Regards
ThimPress
Question, on the demo you have a link http://cakeart.thimpress.com/recipes/ to the recipes. Can I change /recipes to other url? Example you link recipes on http://cakeart.thimpress.com/example/ . So yes, where? Theme looks really dope.
Dear franko55,
If you want change url of archive recipe page, we will config it for you. It’s very simple.
Yours Sincerely,
Hoang Lee
Then, I’ll be your 100th buyer! Thanks for wanna change it for me, but if it’s not to much work you can explain me where to change. I dont know everything, but i’m far from noob! Ahah
Dear franko55,
The theme uses our plugin CakeArt Recipe to manage recipes, and url of archive recipe page always fixed as http://abc.xyz/recipes. But if you want, we will change code of plugin to set the url as your requires.
Yours Sincerely,
Hoang Lee
You are 100th buyer! Thank you for interested in the theme.
If you have any problem or inquiry, please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/. We’re willing to help you.
Yours Sincerely,
Hoang Lee
Sticky menu can’t change font style
Dear dimitrios1988, please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/, we’re wiliing to help you.
Yours Sincerely,
Hoang Lee
I have a pre-sale question. The theme looks great but I don’t see an option for a gallery in your preview. I’m not interested in any online sales functionality like you have everywhere in the preview. But I’m looking for a way to show lots of samples of cakes that can be ordered offline. I would like to categorize lots of photos according to a list of categories and tags. Can this be done in your theme? Thanks.
Dear WEBCAPTOR, If you want to any request for the gallery, our developers will config it as your request.
Regards
ThimPress
Sorry, I’m not sure I understand your response. Are you saying you already have gallery functions or that you would need to develop that? If you have, can you add something to your live demo for review?
Dear WEBCAPTOR,
I just create a gallery at http://cakeart.thimpress.com/gallery/ . Please check it. Is it what you want?
Regards
ThimPress
good morning I could not properly install the demo template provided is incomplete and shows errors when done manually, and if nothing happens automatic, there is an urgent need help with that.
Dear WEBCAPTOR, please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/, we’re wiliing to help you.
Regards
ThimPress
Hello, I seem to have a problem when I download the demo files, the pages and the menu don’t look ok, the look like a normal text.
hello there, for technical support, please visit https://thimpress.com/ our staffs will get back to you within 1 business day.
Hi is it possible for the header to have a straight line at the bottom and not the squiggly line in your demo? Is it CSS or theme option change, or do we need to recode it
We can do that for you by adding some custom CSS code in the Theme Customizer, without extra charge 
Feel free to let us know if you have any further questions.
Thony @ ThimPress
Hello, I just tried this theme, I want to buy it, but I seem to have a problem when I try to preview it on my iphone, phone and tablet. There seems to be a flikering if I watch it on my tablet and on my iphone, I can’t see it at all. Let me know if this is a problem just for the preview and when I buy it, it will work and will be optimized also for iphone. Hope to hear soon! Thank you
Hello LalaGraphics, it sure will work for iPhone and your tablet. Even if there is any problems, our staffs will solve it soon for you with no extra charge.
Feel free to let us know if you have any further questions.
Hi, how to translate for pt_BR “My Account”, “Cart”, “Logout” from the top menu.
I managed to find where is “my account”,and already translated into Portuguese. Now I can not translate the “search the site or press ESC to cancel.” which is at home, please help me.
Hello lcprado, for any problem or inquiry, please create a topic on our support forum https://thimpress.com/forums/forum/cake-art/. We’re willing to help you.
Regards
ThimPress
OK, Thank you.
Hi there i was wondering where can i find the slider upload files? i kind of ruined it and im not sure how to re-do it.
Hi, you can find revslider in folder inc/admin/data/revslider. Then import file zip. revslider to your site.
Regards
ThimPress
Very beautiful thème, nice job !
Thank you Hope to serve you soon 
Before you buy I need to know whether it is compatible with poedit. I’m from Brazil, I can leave the site in Portuguese?
Thank you for interested in the theme. “Translation ready (.po/.mo files), RTL support.” you can see this in the features list, Cake Art works great with poedit to make you make your site in Portuguese.
How to prevent losing my settings every time I update?
Hello, the updating will not affect any your configuration before as well as the site’s working process.
If you have any problem or inquiry, please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/. We’re willing to help you.
Regards
ThimPress
Hi, how can I set up the Events, which are visible on your demo site. I’ve already found “Thim events” in the visual composer, but I don’t know how to fill it with content Thanks!
Hello flipstar99, please create a topic on our support forum https://thimpress.com/forums/forum/cake-art/, we’ll guide you in details.
Regards
ThimPress
My order it not getting verified on thimPress.. i am getting error on demo import.. pls help
Hi hladinesh, can’t you create your account on our support forum https://thimpress.com/ ? Please try register again at https://thimpress.com/wp-login.php?action=register, then post a topic about your problem on https://thimpress.com/forums/forum/cake-art/. We’re willing to help you.
Regards
ThimPress
Good theme, I just bought. But after I installed your theme, I can’t change my header’s word color. Everytime I tried to change it, my style.css permission will change to XXX, please help me to fix it, thank you.
hello there, for technical support, please visit https://thimpress.com/ our staffs will get back to you within 1 business day.
i need to know template price if using multiple licenses
Hi there, all payment & price stuff are depending Envato, we-ThimPress can do nothing. You can request them on the forum at: https://forums.envato.com/
How to import demo content? There isn’t a theme options.
Hi, we use native WordPress customizer for better experience instead of using Theme Options. You can import demo content follow the instruction at: http://docs.thimpress.com/cakeart/#installation_child_menu_1882
I have this message after uploading the demo : Fatal error: Call to undefined function thim_get_recipe_details() in /home/luxeanddolci/public_html/wp-content/plugins/thim-cakeart-shortcodes/shortcodes/recent-recipes/recent-recipes.php on line 46
H, please create a topic on our support forum https://thimpress.com/forums/forum/cake-art/ and we’ll check the problem you have.
Please help I submitted a ticket on the support site 10 months ago while I was still covered for support and the problem still isn’t solved. PLEASE PLEASE PLEASE HELP! My checkout page say internal server error, when trying to proceed to paypal.
Hello
Here is your user on our support forum https://thimpress.com/forums/users/sptadmin/ but we don’t see any your topics. Please check again and post a topic on https://thimpress.com/forums/forum/cake-art/ about the problem you have. We’re willing to help.
Regards
ThimPress
I can’t because my support has run out, but I submitted the question during my support window but the problem sill wasn’t solved. Please help!
Hello
You can buy support service package from us on Themeforest to renew your support. Then post topics on our support forum. Or you can contact via email hien@foobla.com
Regards
ThimPress
Nice clean style. Good work! Best of luck with sales.
Thank you!
