1359 comments found.
hi, i have a problem with the booking within the events; 2 emails are sent, one to the customer, one to the owner; sometimes, the mail to the owner does not arrive… i think it has something to do with special characters within the title of the event or the owners name; special characters like the ampersand ’ within the events name… could you think of anything why the owners mail would not arrive? this is espescially bad, cause the customer thinks he has a place with the event, and the owner is never notified and there is no other way at all to see the booking…
Hi,
Sorry, the support is available only for customers. I don’t see the special badge that you are my customer. You have to verify the purchase first. Pls, contact me via contact form on my profile page and send the purchase code. Thanks!
hi, i’ve sent you the purchase code via the contact form. i have further investigated the issue and the problem seems to be that you put the customers email-address into the from-field of the email. As our server is not authorized to send emails in the customers name, some of the emails are discarded without further notice, probably due to SFP. We can reproduce the problem if we try to book from a Hotmail address, the customer receives an email, but the owner of the site does not. perhaps you can also put the admin of the site into the from-address of the second mail and put the customers mail into the reply-to field or if it is only within the email-body, it would be enough to. the problem with the ampersand in the subject persists (it is wrong encoded), but it does not prevent the email from beeing sent regards
Hi there,
I have a quick question with regards to Uni Events Calendars Manager. Is there any way to change the 15 minutes interval to 5 minutes interval? Some of our events last 30,35,40, and 45 minutes. Many thanks
Regards
Kostas
Hi,
No, not now. I plan to update this plugin, but have to slightly delay this, sorry. It will be possible after the update.
Hi Thank you for your reply. When shall we expect the next update? Is there any quick fix to this problem? I can try changing the code myself if you can explain me how to achieve this. It is really important as the plugin won’t do the job at the moment. I look forward to hearing from you:
ETA is April. Sorry, cannot be more precise. It won’t contain just this improvement, but a lot other things and I have to test it properly.
Hello, I bought your template, and I really like it, but the problem is that I would like to delete first post, and by that I mean just delete the big picture on the half of the screen and text next to it, I just want to leave the small boxes below, can you help me and guide how to do it? That would be really helpful, thanks!
Hi,
The theme has the documentation http://highseastudio.com/demo/asana-wp/docs/ where you can find an information about blocks on home page. You can disable/enable them and configure on theme options page.
Hello!!!!! We are working with your theme and we need to know if its possible to duplicate the bis box, Picture on left and Post on right in home page. Just below the slider. We need big box, not the small ones. Is possible to de it? regards
Pepe
Hi,
It is possible to do this, but not so easy and not via admin. You can do this via child theme if you know html/php and familiar with WP functions.
I have a few issues with the theme that I hope we can resolve. I am using the Asana Child theme. I have added a few WooCommerce plugins and deactivated each to test, but to no avail with my 2nd issue. (please note: I only have products in a couple of categories so far).
Please see my site here: http://goo.gl/4PZHJy
1) I would like to have a different header image for each Shop category (men’s Tops, women’s bottoms, etc.). For now, there is only one option in the theme’s page header settings for “Page header image on Shop/Product archives/Single product pages”. Is this possible with the theme?
2) The shopping cart collaterals (div.cart-collaterals) seem to have an overflow property that I can’t seem to find which element (using firebug) is causing this. I do not have any custom css code yet in the child theme. (this happens with or without the plugin issue in #3)
This is a screenshot of what is happening: http://goo.gl/z8lhO7
3) I use a plugin called Woocommerce Color or Image Variation Swatches. Please visit the site to view the issue (screenshot also below). The hover effect over the product from the template is causing the layout on the archive pages to be very skewed. I’ve colored the font in the screenshot so that the issue is more visible. It there a way to disable the hover effect feature and have a “traditional-woocommerce-style” listing, or, how can we fix the hover issue?
This is a screenshot of what is happening for issue #3: http://goo.gl/JgxexB
4) Sale page: I am using woocommerce shortcode to display all sale items on one page (here’s the link on my site: http://goo.gl/wEuY8U). The shortcode I use on the page(default template) is: [sale_products per_page=”12”]
Here’s the screenshot without hover:http://goo.gl/La2DSv
With hover: http://goo.gl/IYpOfI
Please note, this sale page displays the same whether the color swatches plugin is activated or not. So, it is not the plugin causing this issue. This page should look like the other categories (archive pages), but has quite a number of issues, as you can see.
Last, could you indicate what the child theme functions.php file should look like right out of the package? I’d like to test to see if there are any issues with my child theme functions.php.
Hi,
1) No, it is impossible now, but will be in the next version.
2) It is a conflict between theme’s styles and styles of Paypal for WooCommerce plugin. I’m going to fix this too. However, it also will be faster to add a quickfix to your copy of the theme, so you will be able to proceed with your work. So, please contact me via contact form on my profile page and send ftp access for the website.
3) Pls, send a copy of this plugin to me, so I can test it and understand where is the edge between ‘adding support of this plugin to the theme’ and ‘customisation the theme for your needs’. I just want to understand how it look like he raw output when the plugin is activated.
4) Thanks! I will test and fix this.
“Last, could you indicate what the child theme functions.php file should look like right out of the package? I’d like to test to see if there are any issues with my child theme functions.php.”
Sorry, maybe I don’t understand the question. Have you tried to download the theme from themeforest, original copy, and compare this file with your own?
I’ve uploaded new favicon images to the media library, renamed with the appropriate names per the support document PDF. However, the favicon isn’t showing up in the browser. What am I doing wrong?
http://www.yogafloats.com/Hi,
Sorry, theme support is available only for customers.
I am actually trying to help my client customize her site. She has purchased the license.
Ok. So, let’s verify the purchase. Pls, contact me via contact form on my profile page and send purchase code. Thanks!
Is there a way to show text only under the slider on the homepage, not the grid? This site is a good example of what I am trying to do.
https://yogarevolutionaries.com/Hi,
Sorry, theme support is available only for customers.
I am actually trying to help my client customize her site. She has purchased the license.
Hello again, I got many questions, how can I add demo content? is not possible to use visual composer o something like that? should I do it everything throw short code? How can I add the home page demo content?
thank u Pepe
Hi,
Please, read the documentation. There a lot of information there. I even recordered a screencast about how to import demo content.
Thank u, was myy fault, I didnt see the documentation, everything is working now!
Hi! Just bought your theme. Im trying to use R. Slider and the Purchase code is not working. Could u help me? One more thing, is possible to use page builder with this theme?
regards. Pepe
Hi,
You don’t need to register Revolution Slider in order to use it. Just use it and that’s all.
This theme haven’t been tested with any page builders, so I cannot say anything for sure.
I’m using Visual Composer to create pages, however, all the elements and rows are stuck in the middle even if I select full width? It’s a lovely design but so far it’s the most difficult theme, I’ve used so far.
Hi,
This theme is not difficult. It is just not programmed to work with Visual Composer.
You might want to check that for future use in order to create other layouts and pages, as that was the reason I bought it – to create. Secondly, what are the specific instructions on customizing text on each page, the titles are easy to change, but looking to alter the text on each page… I can’t locate Customize on the documentation
Could you tell me a specific page you have problem with? Also, please, specify problematic section(s) on that page.
I think I have just figured it out. I’ll let you know with specifics if it crops up again.
Wasn’t it easy? Maybe, I have missed something in the documentation? Pls, suggest. Thanks!
Hello. In Asana theme is it possible to create events and classes by anyone? for example visitor register and create classes and events? Thanks
Hi,
It doesn’t work out of the box and it must be configured first with the help of external plugins and/or by developer. But it is possible, of course.
Hello, thanks for the reply. Also there is no search functionality in this theme? i can’t find any search bar
There is no a special search field. However, search works (http://highseastudio.com/demo/asana-wp/?s=yoga) and you can add search widget to sidebar on blog with sidebar template http://highseastudio.com/demo/asana-wp/blog-with-sidebar/
Hello congratulations for the elegant theme and really well done.
But I wanted to have clarification on how to work the block “meets our team”, although I have chosen to see only certain “instructors” in about page all users are always displayed?
Thanks, Andrea
Hi,
Yes, it is a bug) Please, contact me via contact form on my profile page and send admin access. I will fix it for you now as well as will make an update of the theme soon.
I’m having trouble with the Revolution Slider. When I click on Plugins, it is activated. But when I select Revolution Slider in the dashboard, the page tells me the plugin is not activated and says to register slider revolution.
Hi,
Yes, it is a standard reminder of the plugin. But you are still able to use it, right?
Hi,
I thinking of buying this theme but I would like to use wufoo forms on subscribe and contact forms, is it possible?
Also, I would like to know how the page builder works.
Hi,
We haven’t tested the theme with wufoo forms.
There is no any page builder. However, sections on the homepage can be easily managed. You can enable/disable them or change content. You just cannot reorder them.
Hello,
how can I change the /event/ slug in the event-detail URL?
Thank you
Hi,
Try to edit Custom tax and CPT plugin bundled with the theme. It is for advanced users only. You have to know how these things work!
Hi there! I’m having some issues with my shopping cart and the theme I was hoping you could help me with.
1) The product images are vertical photos, and so I’ve set up my WooCommerce photo settings to not crop to a square size. The problem is now the photo is overlapping the Additional Details section below. See: http://www.sophabdesign.com/product/lima-sconce-walnut-polished-nickel/
2) Each products have a variety of variations (about 70 overall), and so I’ve uploaded an image for each variation. However when you toggle through all the options, the main image should change with the change of each product variation selected. Unfortunately only the product thumbnail on the left is toggling, not the main image. You can see this happening on the same sample: http://www.sophabdesign.com/product/lima-sconce-walnut-polished-nickel/
I have narrowed down that this is likely a theme conflict by activating one of those basic Wordpress themes and the same issues weren’t present.
Thank you in advance!
Hi,
Actually, I cannot see your product page because you are using sort of ‘coming soon’ plugin.
2) I understand. Yes, you are right, it is a theme specific thing. Sorry there is no quick fix or even any fix at all, because the theme uses custom markup for image/thumbs and this markup is not compatible with that functionality.
Unfortunately that’s a deal killer for me. The shopping cart is a big part of the site and if the user can’t toggle through the different photos…. well, I’ll be looking for another theme unfortunately. Otherwise it’s a great theme!
Hy Author
I need a help to know about asana WP theme. i had seen your theme, and its beautiful then i buy your theme. i thought it was full functioned as like that template. but there is some missing plugins Ex Calendar. i hope you will help me to find that missing plugins with other beautiful stuffs.
Thanx ChandimaD
Hi,
Can you be more specific and tell me what plugins are missing or what issue you have encountered? You might want to contact me via contact form on my profile page and send admin access.
How can i contact you ?? is there any IM system ???
“Uni Events Calendars” is missing O.o how can i download that plugin??
You can contact me via contact form on my profile page http://themeforest.net/user/highsea http://joxi.ru/EA4zBZ6IDqLMYm
Hi I have added a new home slider and thought the ‘order’ was via date BUT they seem to be in the same order even when I try to adjust the publish dates. Just want to promote them in a special order. Can you advise cheers. i.e. last slide I’d like 1st or second to promote http://sageyoga.com.au
Hi,
I recommend you to use Intuitive Custom Post Order in this case.
Thanks I have no idea what ‘Intuitive Custom Post Order’ that means can you elaborate?
It is a plugin. Please, read the docs, section “Required and recommended plugins”.
Hi Thanks its is actually installed.
I’ve just found it under settings thanks
Hi, I have two questions: 1. How can I change timing for the home slider? I’d just like that every slides lasts +50%
2. How can I compress the height of the calendar. So it can be shown without scrolling.
Thanks in advance.
Hi
Please contact me via contact form on my profile page. I’ll try to help you.
Hi guys. An issue with logo on 5K displays on the new Macs. The logo appears extremely small; then, when you scroll down and the menu goes sticky, the logo has proper size. Sizes, names and formats in logo settings looks correct. Am I missing anything? Thank you in advance and best regards, Gabriele
Hi
Could you show me URI your site?