389 comments found.
I am also looking to see if visual composer fix has been implemented for the latest version of wordpress 4.5.1 – I have a wp cron issue and I’m not sure if it’s related to the theme, was hoping to see if it would be fixed by upgrading. is there a known issue with this theme and wp cron?
When will you update the Visual Composer to work with Wordpress 4.5?
hi when the theme will support wordpress 4.5 ? when will you release the next update?
Hello, I have bought the theme and it comes with Visual Composer which is great. But since the last WP update, it’s all broken. Could you please provide a fix for this? Thanks
HI lineceline, The Visual Composer team just released fix update for wp 4.5. I’m hoping to release update in day or two with fixed version
Thanks for the quick answer, that’s a good news 
Hello, I’m still waiting for an answer to the question that I wrote two weeks ago on https://cray.ticksy.com. My private ticket is #704860. Thank you.
Hi,
Is your theme compatible with dokan, WC vendors or woocommerce product vendors plugins?
Thanks.
Hello! I bought the theme 2 days ago and it is great! I just encounter a big issue, sometimes when I edit a page with the visual composer (front-end mode) and then go back to the back end editor, the page field is empty (I cannot edit anything). Can you please help ? It is pretty urgent I’m wasting a lot of time trying to figure out from where this issue comes… Thanks !!!
And I have sent a ticket 2 days ago in your support… not sure you’ve seen it :/ About the freelancer one page template. Thanks !
Hi lineceline, please check your ticket
Thanks !!! And have you seen my first ticket about the one page template?
Hello, still haven’t heard from you for my ticket about the one page template…
Can you please answer and help? Thanks!
Hi lineceline, Please check your ticket
Pre sale question I want to know if the theme include this page http://themes.cray.bg/themeswitch/?theme=Amy%20Theme
Hi ehwor002, i’m not sure exactly which page you are referring but the page where you choosing which demo to view is not included.
Ok thanks and, How much would cost me that page including the AMY Theme ?
@gruppomorena How to get in touch with you?
HI raconian0412, how can i help you? Do you need something?
@CrayThemes, Hi thank you for your reply, I did mention “gruppomorena” I wanna get in touch with him. Kind regards,
I’ve purchased the theme now. In the admin i receive always a message “new updates: You have version 1.6 installed. Update to version 2.5.3.” but when i try to download the theme is always same version. And in the home page the first news has some bug in the footer layout because i see the css code and not the title of the second news
Hi gruppomorena, there is no ver 2.5.3. Can you please open support ticket at https://cray.ticksy.com/ and i’ll check it
Zero support, simple ticket left 2 weeks ago and no reply
Hi jamiegascoigne, can you please paste me here your ticket id. Thank you
All fixed, the support was great and solved my issue really quickly
I have about 500 posts to import and when I do import them, none of them comes with sidebar as default which I have to open every single post one by one and select sidebar option. Is there a option in theme setting where I can make all my posts have sidebar as default?
Hi tripleogfox, i can change the default state of the option to be left or right sidebar. Please open support ticket at http://cray.ticksy.com with url user and pass to your WP admin
You need just to set your VC row padding to 0 and custom top padding to 0 ( in page settings under the page text redactor)
Hahahah Got it Cray Themes. Should’ve thought about that.
Hello, I want to buy your amy theme but want to know if you provide PSD files in the theme archive? Thank you, Céline
HI lineceline, Thank you for your interest. Currently AMY theme doesn’t come with PSD files
hello i bought this theme long ago i use 1.4 . after move my website i face a lots of problem. how to keep in touch with you guys. i need a email address to send some screenshot
HI effectiveadvisory, you are using 1 year old version. I strongly recommend you to update amy theme and page builder that come bundled to the latest version.
Hello! When should we expect new theme update?
Hi tripleogfox, i’m planing to release update but can’t tell exactly when. I hope it will be soon
Thanks Cray Themes.
My front page is not working, again. I created a ticket a few days ago but up till now no anwser. This is the second time this is happening with the AMY theme. Other themes perform just fine.
Please fix this asap – since I cannot use my site right now
test.acrealistics.nl
Hi SocialCowboy, Please check your ticket
Just wrote you a reply… It was working yesterday but isn’t anymore. (Ticket says memory bump to 128 – just bumped to 256M)
Yep i replayed to your ticket
Andrey, can check the ticket #666421 ?
Hi lolobomac, please check your ticket
Thanks Andrey. Can check again the ticket.. I cant see vimeo videos.
HI – I´ve opened the ticket – can you look at it? Thank you very much #663953
No response
Please check your ticket
Hi, i send you a ticket a few day ago but you didn’t answer me, can you check please? Thanks