140 comments found.
Hi, is it possible to update this theme with the Envato Toolkit? Thanks
Hello! We do not recommend to use that toolkit because its buggy.
Hi, is there a way to place the social media buttons more prominent? I don’t think users will find them hidden in this + icon all the way down in the footer. Is it at least possible to always expand the + ? Greetings
Hello! You can make changes in footer.php file, please replace the line #8 with the following code . All the icons will be expanded.
Hello, im having issues. I cant see the pages they just are a white blank screen, ive tried re-installing wordpress and the theme but they are not working. its http://ssm.uk.com/
Hello! The browser Console displays error http://prntscr.com/auz3gb Please note that your Support period for this item has expired : http://prntscr.com/aa8f8v According to Envato’s (Themeforest) changes issued on September 1st 2015, we can no longer provide support if the support service has expired.
You can find more official information here: http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/ So, in order to extend the support service you’ll need a valid Support License that you can purchase from the item page.Again, sorry for the inconvenience but we have to follow these guidelines to be fair to our customers who’ve purchased extended support & and follow Envato’s rules. Thank you very much for your understanding.
Hello, I have a question about the Menu Icons. I know how to change them, but how can I remove them?
Thank a lot Ben
Hello Ben, the menu icons are the default feature. You can hide the icons via css, but please note that you will get empty space above the menu items titles.
Thanks for the very fast reply! Can you tell me where I can find it in the CSS? Is there an idea what I can do with longer Menu titles except of shorten the title?
Thanks a lot Ben
Please open css\theme.css file the line 909, add dipslay:none! value to css. What do you mean? Did you try to add longer menu title?
Please note that according to Themeforest stats your Support period for this item has expired. According to Envato’s (Themeforest) changes issued on September 1st 2015, we can no longer provide support if your support has expired.
You can find more official information here:
http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/So, in order to extend the support service you’ll need a valid Support License that you can purchase from the item page.
Again, sorry for the inconvenience but we have to follow these guidelines to be fair to our customers who’ve purchased extended support & and follow Envato’s rules. Thank you very much for your understanding.
Thanks.. yes.. I want to have a long menu title.. so it will be displayed in 4 rows.. and the 4th row is only half displayed…
Hello again, there is an extra “content” box when editing the team CPT. I tried adding text to it but it won’t save.
There is no plugin installed that would interfere with custom fields and I didn’t touch any files other than the mentioned pb-modules.php, pb-parser.php, shortcodes/counter.php and shortcodes/team.php. I re-uploaded the original files to make sure I didn’t screw something up but the extra content-area still is visible.
EDIT: okay, I forgot to do one thing and that was to disable all plugins. Turns out it is a plugin called TZ Plus Gallery that causes this extra field to appear. Not sure how to proceed now. Is this a problem I can fix in the theme, or does the plugin dev need to fix something?
EDIT2: The plugin adds a button to the editor to allow us to embed social media galleries into content areas. Seems like your team CPT is not a regular editor, so it just adds the entire editor underneath it. Hmm. I guess the plugin guy needs to fix his stuff.
Hello! The thing is that the theme doesn’t integrated with the indicated plugin. We never tested it with that one, because the theme has built-in Gallery section. Please contact plugin developers.
Hi,
i purchased the theme and like it very much. Perfect blend between silly/fun, cool and professional. Great for my friend’s site.
Anyhow, I was wondering if it was possible for me to install ACF and add custom fields to some of the elements. Specifically, I’d like to make the counter and team content elements clickable and specify a link.
Heck, maybe you’d like to pick that up and add it to your theme by default 
Cheers
Daniel
Hello! Thanks for your nice words. Unfortunately, we never tested the plugin with the theme. You are the first person who requested custom fields. Did you try to install the plugin to test it?
Wow, fast reply
What I want is just one (or two) extra fields when I use the gt3 content builder to add counter and team modules to a page. I do have some experience with a functions.php, maybe I can extend your code to add these two extra fields? Where would I find the place to add this?
Unfortunately it can be done only as a custom solution, because its not related to the functions.php
How much are we talking about?
You have to send the details to help at gt3themes dot com Please provide the detailed info.
Thank you, but I figured it out.
Added some lines to pb-modules.php and pb-parser.php. Then fiddle with the output in shortcodes/counter.php and team.php
So I made my future updates very difficult but maybe you’d like to add linkability to pagebuilder modules when you’re adding new features.
Loving this theme!
Thanks for the suggestion. We will take it into consideration.
I want to be able to display facebook photos, whole albums, natively in my site. There are a bunch of plugins around, but all they do is use [shortcodes]. Is there a good way to integrate your beautiful gallery displays with facebook photos? Extend the “gallery” CPT somehow to make it work with external images? I’m just getting the hang of this theme but so far I am very impressed.
Hello! The thing is that the current theme version does not support such functionality. It can be done only as a custom solution. The following feature requires development from the scratch.
Hi – looks like there’s a bug. If I choose default with side bar in the homepage, the side bar appears below the content elements – not where it should – i.e. to the right of the page – as you can see here: http://www.eqmindware.com Could you please help!
Hello! Please send the request to support[at]gt3.zendesk.com Our support specialist will check whats wrong. We noticed that you posted the request at the support forum, please don’t duplicate posts.
Hello there. I love this theme. However, it will no longer show my content for some reason. When I change to another theme, it will show my content and after consulting technical support for the hosting, they say it is the theme that is the issue. It only shows a white screen now. Please advise.
Hello, please provide a website link.
Hello! Please advise
Sorry for the delay. You have server end issues. The theme includes js scripts, they don’t work on your end. Also you can see that default wordpress files display errors too http://prntscr.com/a01z7c Please ensure your server has all proper configurations. If you will google this error ‘Failed to load resource: net::ERR_CONTENT_LENGTH_MISMATCH’, you can read info that it is server one.
Is there any chance that this theme supports RTL ?
Hello! Unfortunately, the theme doesn’t support RTL version.
hi,
trying to translate the frontend. i can’t find “RELATED WORKS” in the language files. can you tell me where it’s hiding, please.
Hello! Did you translate both language files ..\fitplus\core\languages\en_US.po and ..\fitplus\core\plugins\gt3-pagebuilder\core\languages\gt3_builder-en_US.po?
hi,
thanks for your response. yes, translated both of them. i could only find “RELATED POST”. just checked it again. there is no related works in the files.
Can you please indicate the section or post a website link? I will test the issue on our end.
i’ve send you a message
Did you use the mail form?
yes, on your profile page
Got it, will get back to you shortly.
problem solved, thanks for the support!
Hello, have a post with video format – YoutTube video. Appended ?rel=0 to my YT field to stop display of related videos after video plays. Not working – does theme strip this out of the Post Format Video URL value? Thx, -aj
Hello! The video link filed doesn’t support these values. Only the standard video link.
I’d like to use the stripe page as homepage for my site but whithout any menu-bar. is there a possibility to hide the menu for this kind of homepage? i just need a main menu on all other sites.
Hello! Please post this request on our help forum. Thanks
hi! the font size (heading) at the strip pages is too big for my wording. where can i change the size?
Hello! The heading size at strip page depends on the H1 font size in Fit+ theme settings=> Fonts
I am having trouble with my logo. On desktop view it is awesome. On IOS mobile view it is much harder to see and is too small. Can you manage to make the logo larger on mobile device?
gggfitness.com
Hello! You have to upload the retina logo in 2 sizes bigger to look great on tablet and mobile devices. For example, your site logo is 1073×1071, the retina version should be 2146×2142.
I played with the sizes of the retina and changed it a few times. Unfortunately I did not see a difference.
The retina should be double the size of my site logo. Should this zoom in on the retina or is it simply going to make the logo larger on the menu?
I love the theme. My client also really wants to maintain this logo and if it is too small they will be disappointed.
Suggestions? And thank you for your time!
You don’t need to play with the logo sizes. Please upload an image to retina field with the indicated size. It depends on the logo dimensions you uploaded as the main one, the retina version always should be 2 times bigger. This is not the theme rule, you can read more info about logos on retina devices at the web. Did you clean cache on a mobile device after adding the retina logo?
I did clean the cache on my iphone 6s. The logo is still small. When I look at the photo info from the retina it shows 2 times bigger. Unfortunately it is still small.
I’m also running into the issue of using the stripe home page and the letters are not adjusting to the vertical alignment. Can we chat via email? hrockets4life@yahoo.com
Please provide your wp-admin details and we will check everything. You can send them via a contact form on our TF profile page.
Hello, is it possible that the menu is transparent (or discrete) with the video background model? There tend to hide much of the video.
Hello! Menu does not support this option.
Hello, just a pre-purchase question: is it possible to create multiple galleries (eg: galleries and subgalleries)? Thank you
Hello! We do not have this structure in this theme
hello, I have problems to put the templates in dashboards or ftp, tells me theme corrupt, do not I see the issue as to purchase or demo, help ?? !! ..
angel
Hello Angel! 1. Thanks for the purchase. 2. Please download the main zip file from your dashboard at themeforest, unzip it and read the documentation located in the Documentation folder.
hello mad_dog, I’ve already introduced the issue and added to the dashboard and it says corrupt file and error ..
Its impossible. Please provide your wp-admin details and we will take a look. You can send them via a contact form on our TF profile page.
thank you send an email now
OK, will check it and get back to you asap.
Hi, I do have the sam problems since Update to WP 4.3. The Editor to change tText etc is not showing content anymore. Just can see which element it is. e.g. Text. Any advice or please give me Support
Hello! The theme was updated on the 21st of August. Please update it on your end.
Hi, I have w huge problem!
I have a site based on you amazing theme. And its working properly for a few months now. But…
Today I found out that I can’t edit accordions, tabbs, text…Only the title.
Looks like a pagebuilder doesnt’ work 
Adress: www.kraul.pl
Please help me, I have no idea what is wrong?
Just to show you how it looks:
Hello! We’ve already asked you to provide your site credentials. We can’t check what’s wrong by the screenshot. You can send them via a contact form on our TF profile page.
