708 comments found.
Hello,
How are you? I love this template and bought the newest version for this website I am working on. I just went in to make a quick update(changign the color of the footer in the fount options) before going public and now the entire home page is repeated. Would you be able to help me with this?
Thank you
Nevermind. I am an idiot and figured out what I did wrong. lol
Not a problem 
Hi how can I add on menu items the cool thick underline that slightly moves up? I want to add it to point the current page. How can I achieve that? Thanks!
Hi,
Thank you for purchasing!
That should be the theme default behavior so probably the linking is not right.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hello I need to change the positions of the portfolio owl buttons and can’t find the relevant css in the theme.
Can you please tell me how update the css to move the position of the buttons in the slider to match this still image please. 50% in the height – padding 10px from the edge of the image
http://www.virtual-planit.com/vp-owl.jpgThank you Chris
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link.
Cheers!
Hi, I need a menu item called ¨Collections¨, but I wont have a page called ¨Collections¨, can I have it anyway showing on the menu? The purpose is that when clicked it shows the sub-menues that point me to the different collections pages.
Thanks,
MK
Hi,
Thank you for purchasing!
Yes, you should be able to do that without any trouble.
Please check this small tutorial that will help you http://www.pirenko.com/blog/2014/07/24/mastering-wordpress-menus/
Cheers!
Hi, I bought the Fount theme. And I want to use the Architect skin. I followed the instrcutions of your video the copy the codes of Architect under the document folder, and import it. But the skin doesn’t change to Architect. Is it the problem of the code or what?
Hi,
Thank you for purchasing!
When you say that it does not change to architect, probably what you mean is that your homepage is not changed. This is true, because the homepage is not set with the theme options (to change the homepage please go to Settings>Reading).
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hello,
I am trying to install this theme into wordpress but every time i try I get a wordpress failure.
Do you know what could be causing this?
Thank you!!
Hi,
Thank you for purchasing!
Your server settings should not allow uploading files with more than 5MB and that is why you are seeing an error. You should contact your hosting company to increase this value, because you may also need it to upload files to the media library.
As an alternative you can try and upload the theme folder using FTP. You have a detailed tutorial about this on the theme documentation folder.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi,
Awesome looking theme. Two questions tho. - Is it possible to have a video instead of a photo in the header? - Can I use all functions if Visual Composer isn’t installed?
Thnx and best regards,
M.
Hi,
Thank you for the kind comments!
About your questions: yes, you can have a video on the header (you are not limited in any way in terms of page construction).
About Visual Composer: it is already included with the theme and you should have it active if you want to have access to all the theme features (if you have it OFF you can have the same content, but you will need to build the pages using HTML code). Once again, it is included with the theme so you don’t need to buy any extra license.
Let me know if you buy the theme and need help with something. Cheers!
Hi, our visual composer is not working, do you have an update for the fount template? Or a fix?
Hi,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!
Hello, how are you?
I just wanted to say I really love this theme so I bought another license for it todayt. i am just having an issue with the Visual Composer. It continues to load and load on the backend side as well as the front end side. I tried creating a new test page too, where it actually opened up but was not allowing any elements to be added. I also tried purchasing another version of visual composer but I am just failing miserably haha. I was wondering if you could help or had any advice. I appreciate it very much!!
Thank you!! Have a good one!
Hi,
Thank you for purchasing! Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Dear Author, thanks for the great Template, i couldnt use it further, but now i need it for my new company. The problem is, i bought the license a while ago. Could you please help me ? If not its ok for me too but i couldnt use the template then. My Problem is, that Visual Composer doesnt work, it load and loads but nothing happen. Very hard to edit sites now . Perhaps buying a new Visual composer license would help? Best Whishes
Hi,
Thank you for purchasing!
Please update the theme and then update the bundled plugins using the new theme version. This will fix that issue (you don’t need to buy any VC license).
Cheers!
Hi. Where can i find information on what was updated with this latest release? I am looking to see if any security vulnerabilities were found and fixed.
Thank you.
Hi,
Thank you for purchasing!
You can see the theme changelog here http://themeforest.net/item/fount-one-multipage-hybrid-wordpress-theme/8112414
Cheers!
Hi,
How I can remove the link below the footer (are you ready? Grab a copy of this theme now)?
Thanks
Hi,
That is a part/row of your page so you can remove/edit it like any other row.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
heey there…just bought the fount theme but having problems with buttons. No matter what I try…the button keeps opening links in a new tab / window. Despite on what I pick at ‘Open link in a new window?’ Any ideas? This is a bug right?
Hi,
Thank you for purchasing!
We just replied to your email. Cheers!
Hi,
My name is jason the website owner, my developers are having trouble getting the website to work in IOS. It works great in everything but apple, what do we need to do to get the website working in IOS?
Hi,
It seems that you have made custom changes to the theme and we can’t give any extra feedback on these conditions. Please perform a full theme update (without any custom changes) and reach us again if you still have trouble.
Thanks!
Hi, I am having trouble with a backend editor in your Fount theme. I can only use the html editor and not the visual composer. Were there any general theme editor changes recently? Please let me know & greets, Eva
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Please consider also renewing support, because it has expired.
Cheers!
Good evening, Regarding the share of portfolio item URL. If I open the portfolio item on the website it is only showing the domain name no extra URL path available. Only way what I have found is to share the portfolio item is when I login as admin and open up the portfolio item.
Is there a way to share the portfolio item by regular visitor of the website?
Thank you very much in advanced.
Hi,
Thank you for purchasing!
Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hello Sir,
We have used your theme but it is not working on iPhone. Here is our website URL. http://dommarketing.co.uk/
Can you please look into that and suggest a solution?
Thanks in advance!
Regards, Brijesh
Hi,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!
Hi Pirenko,
This is the only login I can find, I’m happy to purchase another license or 12 month extension to get the necessary support. Its a bit embarrassing when IPhone and IPad are just hour glassing
Regards Jason & Brijesh
Well, you can’t buy the extension with that account, because it does not seem that you have the theme (check your downloads tab).
Anyway, if you buy the theme (or place the enquiry with the purchaser account) and have some bug report it will be fixed for sure.
Thanks!
Hi Pirenko,
I have just checked my downloads tab and “Fount – One & Multipage Hybrid WordPress Theme” item is there in the list. i have purchase code also. if you want then i can email you that.
Now, can you please check issue and suggest solution ?
Regards, Brijesh
Your user now shows a purchased badge so we are good to go in terms of support. About your issue: please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Thank you Pirenko.
Sent you WP login details from contact form on this page http://themeforest.net/user/pirenko.
Ok, we will comment soon. Thanks!
Hello Sir,
Thank you so much for your help, theme is working fine on iPhone. But still its not loading on iPad..
Can you please check that also ?
Regards, Brijesh
From your email it seems that you have made custom changes to the theme so we can’t really comment about that issue. We can only provide support and fixes when you are using the original theme file system.
If you need more help please reply to our email, because, in this case, it is better if we keep this conversation private.
Cheers!
How do you move the action button within a slide down to the bottom of the page/slide graphic?
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link to your page for a quick check on your content.
Cheers!
Hello, my page is not in the center of the screen. It looks like it is on the left.
I found on the internet to add: #page { margin-left: auto; margin-right: auto; }
but i dont know where to put it. i dont find an option for this in the theme. Or is there another solution or option in the theme?
Hello again,
It seems that you have a plugin interfering with the content. We already replied to your email asking for the WP login details for a quick check.
Thanks!
Hello,
My site looks like its aligned left. I want to align it to the center so i uses 100% width (My header atm doesn’t use 100% of the width) How can i change this ?, i cant find any solution for this.
Hi,
Thank you for purchasing!
The theme has the option to set the inner content maximum width. You will find this under Fount Options>General tab.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
