279 comments found.
Hello, Is a Child Theme available?
Hello, of course our theme support child themes.
And where can I find /inc/oneclick-demo-import/demo-files/1/revslider/ folder? I have no any such folders in my theme downloaded files
Hello, you can find it in theme plugin: /wp-content/plugins/thebuilt-theme-addons/inc/oneclick-demo-import/demo-files/1/revslider/. But you does not need to do this because all revolution sliders can be imported from theme 1-click demo data feature. If you have more question please submit support ticket to http://support.magniumthemes.com/, we does not offer support in comments section.
I had another installed theme from themeforest on my website. So I’ve manualy installed Thebuilt theme, made the Wordpress reset via plugin, activated all plugins and import demo. But I have no menu in it. Here is the link on screenshot. https://drive.google.com/open?id=0B8vgUDEtgRjkNmtaUzR3cFNIR00 What did I make wrong and what I have to do now?
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Add your WordPress access details to ticket and our support will check where is your menu. Also you can check Appearance > Menus > Top menu, maybe you disabled it from Top menu position or disabled top menu in Appearance > Theme Control Panel > Header settings. Submit a ticket and support staff will look into this. Thanks.
I can’t install it automatically. It’s uploading on server and than writes about error (((( I can’t write it in English, but in Russian it’s like “?? ???????, ??? ?????? ??? ????????
??????????, ?????????? ??? ???.” I’ve tried to reinstall WP, disable plugins – nothing (( Only install via FTP (( Here is the screen https://drive.google.com/file/d/0B8vgUDEtgRjkYTRKVHoxVDUwamM/view?usp=sharing
Hello, your hosting encoding does not configured correctly for Cyrillic (Russian) symbols usage in WordPress. You need to ask your hosting support for help. Theme does not manage your encoding in WordPress and does not related to it. Our theme does not have any problem with Russian symbols and support Russian language.
no no no, you didn’t understand or I didn’t explane it correct. That ? sign is problem of themeforest. I can see that title in console but couldn’t copy past that here. The error message you can see here https://drive.google.com/file/d/0B8vgUDEtgRjkYTRKVHoxVDUwamM/view?usp=sharing
About error that you show from google drive screenshot check this solution: https://magniumthemes.ticksy.com/article/4682/
Sorry, I can find content.xml demo file from /inc/oneclick-demo-import/demo-files/1/ theme folder.
Where is this file?
Thanks.
I see you already submitted ticket and got answer.
Ok, Very good support service, thank you very much.
Thanks!
do you have the PSD files or can they be purchased separately?
Hello, no we does not have PSD files for this theme.
Hello, very nice job. Plz tell me if this template may work with a RTL multilanguage choice.
Hello, this theme does not have RTL support.
OK but is it possible to manage RTL manually, by adding css code linked to id RTL page ? Is it possible to add css code ? It is easy to find the specific id for each page ? Thanks for details.
RTL feature is not easy by itself, you will need to add a lot of css to move every elements from left to right eveywhere in theme elements, designs and content itself. And unfortunately we does not have any CSS to help you with this, you will be need to do all this yourself, without any help from our side, because this is not a RTL theme (only few themes on Themeforest have full RTL support).
Ok but there is a way to customize the css in your template ?
Of course you can make ANY site RTL compatible by writing correct RTL CSS changes for this site. But this is a LOT of HARD work and you must be experienced CSS developer for this.
You can read more here: https://wpml.org/documentation/theme-compatibility/build-rtl-wordpress-themes/
Thanks a lot !
Is it easy to display any multi language switcher somewhere on the top or the down side of the site ?
Yes, you just need install WPML plugin and enable its language switcher.
Sorry i was not clear enough. I mean in which position within the template ?
WPML have different settings for its position and you can even put it in any place using WPML special tag for this (if you edit theme template file).
Hello! Are the demo images included in the theme? Thank you.
Hello, photos does not included with theme (because it cost around $5000 in extended license that we as developers must use to provide it for you). But you can purchase this photos for your one site use at price around just 3$/photo at http://photodune.net/
Hi how do I remove icons from MGT Promo Blocks? I deleted the icon name, but it is still not changing.
Thank you.
Technical support
Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.
This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
Hi, pre-buy question:
- can the front slider do ken burns effect?
- can testimonials layout set in 3 columns? And can testimonials have button that opens up PDF file in lightbox mode?
- can a contact form opens up in lightbox mode?
- can some backgrounds use pattern image (jpg or gif)?
- can the header height be adjusted to accommodate tall/square-shaped logo?
- I see a brief flash/jerk on the slider when I change from one slide to another, is this a bug and can it be fixed?
thanks,
Hello,
1) This is Revolution Slider plugin, you can use any features of this slider (slider provided with theme for free). As I remember it support kenburn. Check more here – https://revolution.themepunch.com/
2) No, but you can find third party wordpress plugins that may have similar features.
3) No, but you can find third party wordpress plugins that may have similar features.
4) Yes, you can use any images or patterns in columns, rows, promo blocks and some other elements that support backgrounds
5) Yes, you can change header height in theme control panel as well as logo size
6) This is how work Revolution Slider plugin, this may depends on animations and transitions used in slider settings. This is not a bug.
Cool. Can the top header be modified to look like this? http://www.biei.us/download/EWOH_question.png
Please check this demo: http://wp.magnium-themes.com/thebuilt/thebuilt-5/
You can disable second menu, search, etc that you don’t need in header.
OK, specifically, what I mean is I want the top header to span full-width instead of being a block hanging from the top.
see my arrow at http://www.biei.us/download/ewoh-question_b.jpg
Yes, check this demo with fullwidth header option turned on – http://wp.magnium-themes.com/thebuilt/thebuilt-5/?header_fullwidth=1 . You may see some left/right paddings but it can be easy disabled with custom css that you can add in theme control panel:
header > .container-fluid {
padding-left: 0;
padding-right: 0;
}
We does not have this on demo, but this is screenshot how this will looks like: http://take.ms/tagEO
Excellent theme. Clean and professional. Good luck with the sales 
Thanks!
Nice work done, Good Luck 
Thanks!
Amazing looking theme, looks really versatile. Only slides look a little tiny on mobile http://i.imgur.com/3Gvrk4I.png
Hello, yes we know about this and will add more good responsive sliders examples asap.
Nice work GLWS 
Thanks!
