47 comments found.
Hi, I purcased this great template and I’m very satisfied – but isn’t it possible to insert e-mail and phonenumber under the TEAM?
Hi,
I am sorry. It needs a lot of customization. There is no easy solution for this.
Regards,
HI, is the demo assets, pictures, video included in the grit, when I buy?
Hi,
I am sorry for late answer. We were in vacation.
Yes, Everything will comes with theme.
Regards,
This theme works well only with black background, as soon as you change to light blue or other color, the fonts are messed up, the icons are messed up, ad it does not flow anymore and does not look the same. The fonts keep switching to black all the time. I will request a refund
Hi,
Could you send web site address? I would like to see “mess” section.
Regards,
hi how to reduce slider size my slider & Parallax data is not according to demo ?
Hi,
I am sorry. Your support time is expired. I cant help you. This is Envato & our Rule. Sorry 
hi i have some problem with the home. i can’t change to custom home section, i not like use hompage (landing page), i like use section by section, for this, i need add page and custom content in the home and use section type customization that below this
Hi,
Scrolleup is a One Page Website. You have to use Home Page. Home Page also contain “Home”, if you dont want to publish same pages on home page, you can select “Other Pages” from Page Options > http://prntscr.com/ahybu7
Regards,
How do I un-tile the background image? I don’t want it to repeat / tile.
Hi,
If you mention Home Background Image, we dont repeat image. I guess you are using “Pattern Version”.
Regards,
Hello! I’m having a problem with the slider homepage, I changed the images of the slider but I can’t see the slider text, I changed on the “Home” page but it doesn’t appear on the page.
Hi,
could you please send site address?
You cant slider images and text. Slider automaticly gets all info from post. You should change from posts.
Did you try to change this? http://prntscr.com/aareef
Could you send wordpress info/pass from mail [info@2035themes.com]
Yes, I changed that. Already sent the info to the mail.
Can you help me with that?
You should not select “Home” page type for “HomePage” page. [http://prntscr.com/aazen1] Do not select anything for HomePage.
Regards,
Hi there,
I need to know how I can do that by clicking on icons of social networks will open in a new page and not in it.
If I had to change some code please tell me where would the file and the name of the file.
Thank you.
Thx! and… how I can remove the mesh goes over the video?
Open style.css and find ”.video-content” class, delete background image.
Regards,
Scrolle 1.1 Version is Ready for download.
We Fixed Mobile Navigation Issue.how can i put text on the slider as the demo, I installed the demo content but the slider with vertical menu only show images
And please how do i remove title from the home page
Hi,
You did not import demo data and you did not configure properly. Home Page already have not a title. Please read Documentation. We told how can you install theme.
Regards,
Thanks for you quick respons, I installed the demo, every thing works fine right now but the home page images to dont load, its not internet issue because i am streaming video online with issues but the site’s home page is blank. http://futurize.com.ng/
Hi,
You did wrong. You did not import images. You should click “Download and import file attachments” from Importing process > http://prntscr.com/8hezyf
Regards,
I also have problems with the view on mobile devices. I tried different php-versions, different wp-versions… nothing. your demo is working well, but my installation looks as bad as the website from your other customer (www.sipeople.it/nuovo) Please fix the view on mobile devices!! Thank you!!!
I already replied in our support forum.
Hello can you help me? I work with your template on www.sipeople.it/nuovo and with my iphone i don’t view the site in responsive version. I do set any params? Thanks.
Absolutely.
Could you send some screenshoot non-reponsive area?
Our theme fully responsible all mobile phone.
Regards,
EDIT : Same Message
I view the menu in desktop version and not in mobile version … can you control please? Your demo version is fully responsive but i have this problem. Where i can send a screenshot?
Regarding Screenshot :
Software : http://app.prntscr.com/tr/download.html
Chrome Extension : https://chrome.google.com/webstore/detail/awesome-screenshot-screen/nlipoenfbbikpbjkfpfillcgkoblgpmj
And here is my view : http://quick.as/awatag8x
Excuse me i view the website www.sipeople.it/nuovo on phone and i don’t view the menù mobile … on pc is correct … the problem is on mobile
Whats your phone model name?
iphone 5c
Ok. My daughter use same phone. I will test tonight, and will notify you.
I tested, and yes nav has a bug. Thank you for feedback. We will publish update for this.
Regards,
But i view your demo correctly, i can send to you the access for control panel of site? When you prepare the update?
I have installed your update but i don’t solved the problem.
Hi,
This update just contain “Child Theme” issue. My partner will care of your problem. I am going to remind him tonight. Sorry 
Regards,
There is a notice about fix a bug? Thanks
We are still working on it. I am going to notify you when its ready.
Can you have a notice about the bug?
Sorry My Developer very busy nowadays, but dont worry it will be fixed.
Excuse me for my insistence, but can you tell me when can you solved a problem?. Can you send to me your direct contact?
You can contact with us this mail [info@2035themes.com]. Please send an e-mail i am going to answer why we cant still fix this issue.
Regards,
Update is ready. Sorry for delay.
hello can you send to me a link to view the demo on iphone? because i don’t view correctly the onepage version and before to buy i would have certanly that the theme is responsive.
Hi,
Its the same url. Please Click
Hi there, i’ve opened a ticked yesterday but it seems that you did not yet have had the time to answer, so i’ll post the question here as there is a bit of pressure on me to complete the site and maybe someone else had the same problems:
How can i divide a container in five equal columns? Also, how can i get custom icons as navigation icon?
cheers
Cedric
I replied in our support forum.
Regards,
Hi, where i edit the texts of slider?
Hi,
Please open pages, and click “Home” Page.
Regards,
Does this work well with Wistia?
specifically the background videos. TY
Hi,
Nope. It works vimeo, youtube and custom mp4 videos.
Regards,
Hi.
I brought this theme and when I try to install the dummy_data.xml file the pages, menus and post are not being imported. What’s the solution to this.
Thanks,
Hi,
Could you tell me error message?
Regards,
Hi there, I bought the theme and really love they way It looks…..
- One little thing that I’m not happy with is the way it reacts on the phone… the menu comes one item bellow each other and the logo does’t resize too as you can see on the picture here http://tinypic.com/r/2nizedf/8.
- Also it’s not very clear how to use the text slider shortcode i.e: making text smaller or breaking lines. would you please help me with a solution for those problems?
- Another thing is that when you click in a menu item, it does’t scroll, it refreshes the page and go to that point… would it be possible to have that nice scroll effect until it reaches the desired point? Also in the same subject, when I click on a menu link and it goes to that section of the page, the header cuts off a little bit as you can see on this image here: http://tinypic.com/r/2h5908m/8 , are there any settings that control the padding on the header?
Many Thanks, and keep up the good work… Your themes are amazingly nice!
P.s: I too had the problem of text going on top of the sliders, it is due to woocommerce duplicating the commerce pages once you install it, the simple solution is to just delete duplicated pages on on the system.
Hi,
I replied in our support system.
Regards,
Hi when I remove a demo page for example ‘features’ from the menu. It still displays the page as first screen above the home screen. It doesn’t show in the menu however. Is there a way to not display the page without completely deleting it?
Hi,
You should delete from “Pages”.
Regards,
When I add a new page I don’t get the scrolling effect when I add the page to the menu. Also when I change the name of a page e.g.. ‘Team’ to ‘Members’ the link with the menu item is broken is this something that I can fix?
Hi,
Please read Documentation. We writed how can you link pages or section.
Note : We also add video tuts in Documentation. You will understand easily.
Regards,