146 comments found.
This template has many bugs, please refund my payment!
Hello
I see that you created topics on our support forum. The support team is working waiting for the login info of your site to check the problem. Please share it and we’ll resolve all.
Regards
ThimPress
I send data as private message and waiting on repair bug.
I have done changes to the theme and now applied those changes. After about 10mins or so the theme reset back to the default. You need to check this as I don’t understand what is happening. The following changes where made. 1. Header menu colour changed to #b97ebb but reset to a different colour 2. Product page needs to displace 3 products per column as well as the related products but shows only 2 products. 3. Fonts have been changed from Roboto Slab to Lucida Handwriting but this keeps resetting back to the default. 4. We add woo featured products using visual composer to display all products marked as featured on homepage but nothing shows on homepage after products have been marked featured. Can you make this changes and wait for about 10-20mins it reset back to default.
You need to check this theme we think there is a serious problem with the stylesheet as your stylesheet really looks strange. We have provided you a screenshot but the stylesheet still remains the same and keeps resetting to default on any changes made to it.
Hello
Please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/ about all the problems you have. We’ll check.
Regards
ThimPress
Hi guys, Like the look of this theme. Just wondering, is it easily to have a sub-page layout like the 404 page (Without the banner at the top)? Thanks Dave
Hello, 404 is a normal page in theme, not a template page. You can create a sub-page and there is option to hide the banner at the top.
Regards
ThimPress
thanks
Hello
Just bought your cake theme and any changes we do to the style.css keeps on reverting back to the default style. What can be wrong with the stylesheet as we are making some changes to the fonts, Sizes but it keeps changing back to the default settings. Can you help please.
Thx
Dear Thx,
Please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/ , we’re willing to help you.
Regards
ThimPress
I am not seeing the Thim Events when I installed the demo. Can you help?
Hello, we replied your email about this problem. Please check.
For any further problems or inquiry, please feel free let us know on https://thimpress.com/forums/forum/cake-art/, we’re willing to help you.
Regards
ThimPress
Good day, would like to purchase your theme for your cake shop cakes. But I have a few questions. First – can I at the product you to specify different options of the function item to change the value. For example – I choose a cake – it’s worth 100$ + I choose on top of the berries ( this + another 10$) Plus I choose another cream on top. + I choose shipping? Is it possible to realizovati in this thread??
Hello, your request is a feature from WooCommerce itself which included in the theme. So the answer is: YES 
Like wow this was too easy!
if you have any problems, feel free let us know, we’re willing to help you.
Regards
ThimPress
We are waiting to update theme.
Hi, we’ve already updated a new version and are waiting for the approval from Themeforest.
Regards
ThimPress
Hi, the new version 1.7 is now available.
Regards
Hi. I bought, install and activate required plugin and BUG, fatal error: Fatal error: Call to undefined function cakes_element_values() in /var/www/clients/client0/web5/web/wp-content/plugins/cakes-plugins/composer/map.php on line 346
Dear monteros_007,
Please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/ , we’re willing to help you.
Regards
ThimPress
Hi, I registered on your support site, verification purchase code and logging. Next I log out and the next login I must check purchase-code again and my code is bad because in used.
Best Regards.
Hello, please try login again. Or send us your account via hai@foobla.com with subject “monteros_007 check user”, we’ll check.
Regards
ThimPress
Hi,
I like this theme and want to use this in my one the project but I want only HTML+CSS files not wordpress theme as I am going to use this in MEAN stack application..
Can you provide me those files and let me know the rate of that.
Thanks,
Hello, we’re sorry we don’t provide HTML version.
Regards
ThimPress
I am also very interested in buying templates, but for some time I see that it is not update
Hello, a new version will be update this week.
Regards,
ThimPress
I have a client who’s really interested in this theme, but I’m reluctant to recommend it as it’s not been updated since February, but here in the comments you’ve constantly promised to update it ‘in the next week’ for the last few months?
Can you give a definite update schedule please?
Hello, we’re on the way to add more features and fix some problems. So a new version will be update this week.
Regards,
ThimPress
Not being funny, but you said the same thing 3 months ago to a comment further above. If the theme is updated within the week as you say, I’ll consider it, if not I guess anyone in the same situation as me will just look elsewhere.
Hello, we’ll update theme when there is any problems need to be fixed or add some features if they’re neccessary. Anyway, the theme will be updated this week.
Regards
ThimPress
Dear Support Team, when will we get the next Update?
Dear Kiki1107,
We will update the next version of theme in the next week.
Regards
ThimPress
I have imported the demo content. But the backend editor of visual composer is not loading, I don’t see the different items to edit my pages. When I click on the classic view, I do see the shortcodes from visual composer. Could you help me because I can’t continue with building my website.
Dear christahooft,
Please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/ , we’re willing to help you.
Regards
ThimPress
Hello, If I want to setup a logo for my site, what are the recommended dimensions? I want to make the necessary changes for when I buy this theme, it’s really amazing! Thanks
Hello Ivansible,
Firstly, thank you for interested in our theme.
Logo on the theme be limited to a certain space. So you don’t need worry about it.
Regards, ThimPress
Important! I noticed on the demo you provided that if we added items the cart or basket it seems that if you remove some or all of the items the basket will reflect it properly but if you go to the “Cart” page the items are still there. Is this intentional? A known bug? Or just on the demo site and wouldn’t reflect on our sites if we bought the theme?
Another question would be, would you guys support WooCommerce 2.6.x? I see you only support 2.5 so I’m a little bit confused if I should get this.
Hello,
We will check the problem with cart on our demo and resolve immediately if there is problem as you said. And our theme supports WooCommerce 2.6.x. Don’t worry about this problem.
Regards,
ThimPress
Hi, please do. I really want to get this theme but I need hat issue to fixed or seen if it’s just on your end since that would be a feature breaker for my site if in case it’s a real problem to Live sites.
Hello, a new update will be released soon to fix this problem.
Regards, ThimPress
Hi Thimpress, That is great to hear, I was wondering if it’ll take longer for the update to be pushed through? I wanted to start building my site today and hopefully launch it this week to get customers so I wanted to know if it’s an easy patch for your team or I might have to wait longer?
Hello, we don’t know exactly when. The new update is not possible in this week but we’ll try in the soonest time.
Regards, ThimPress
Really poor services proposed by this company. I wouldnt recommand it to anyone. There are such better. Their website is even not responsibe as they mentionned. And when you ask, you got no answer ! Never see this
All these problems mentionned in even not one week for these template…. And no support!!!!
How can I insert images in recipe instructions? Started by: dulcesdiabeticos (25 replies) 2 hours, 50 minutes ago dulcesdiabeticos cakeart logo not appearing Started by: Blaize (4 replies) 8 hours, 10 minutes ago Lee Something wrong with the variation.. Started by: dsibai (6 replies) 1 day, 8 hours ago Lee Google Map API Key Started by: jhenley45 (4 replies) 4 days, 9 hours ago Lee order status Started by: dsibai (15 replies) 5 days, 1 hour ago Lee Demo data error Started by: engin (20 replies) 5 days, 5 hours ago Lee THE THEME IS MISSING THE STYLE.CSS STYLESHEET Started by: bluecakee (3 replies) 5 days, 7 hours ago Lee Tema não carrega Started by: bluecakee (4 replies) 5 days, 8 hours ago Lee
Dear cedbou2,
You need go to our forum, create user and confirm Envato purchase code. After that, you can see replies in topics. We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday.
Regards
ThimPress
U are not right. you dont support people. Stop to show this face please! This is not right.
Hi, Lee is one of our supporters and he resolved all topics. You can not see anything if you don’t login forum.
Regards
ThimPress
Boa noite, Estou com um grande problema. Comprei esse templete e não estou vendo a opção de baixa-lo e pra pior não consigo instalar no wordpress pois o site não esta dando a opção de adicionar o site o que eu devo fazer?
Dear eftomtrance,
Please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/ , we’re willing to help you.
Regards
ThimPress
can a logo be added?
Hi omegadk1,
You can use Customize panel to setup logo for your site.
Regards
ThimPress
Hi Please Help me When Woocommerce Check out page and I fill out the form and click on proceed order there is an error Internal Server Error Please help me
Dear sherazctn,
Please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/, we’re willing to help you.
Regards
ThimPress
the link is not working for forum
Sorry sherazctn,
Dear Thim_Press, i have some problem on the purchase system, literally at the “Proceed to Checkout” section, there’s “Internal Server Error” notification appear
How can i be able to solve this problem?
Dear eka_radin_shah,
Please post a topic on our support forum https://thimpress.com/forums/forum/cake-art/, we’re willing to help you.
Regards
ThimPress
