310 comments found.
hey..
WHMCS Bridge Included, right ? What drag and drop plugin included in the theme ? any way to test the demo as user/admin ?
Thanks
hello i get the error “Multihost Page Builder in DesignThemes Core Features Plugin 1.2 comes with major update” i did try to update but i stil get the error. what to do
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
I am getting an error i never received before : Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details. Site error: http://adsevero.com/contact-us/
I even reinstalled the responsive styled google maps.
would you guys be able to help.
NO need i found Responsive Styled Google Maps 4.0 online and upgraded
Hi Leo.,
Glad that you fixed the issue. Let us know if you have any queries.
It seems that your support expired on 08/05/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Hi
How I do remove these references below from my theme I can’t locate them:
The following requests are returning 404/410 responses. Either fix the broken links, or remove the references to the non-existent resources. •http://wedesignthemes.com/themes/dt-multihost/inc/uploads/2015/03/pattern-bg1.jpg •http://wedesignthemes.com/themes/dummy-multihost/inc/uploads/2015/05/eye.png
Hi kiroge.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
I have purchased this template, but every time I install the DesignThemes Core plugin I get the wordpress white screen of death and have to use an FTP client to delete the plugin. Is there a known issue with DesignThemes Core version 1.2?
Also just emailed FTP and WP information to you
Hi mthompson18,
We just received a mail from you stating your issue and there is no login details in that mail. Can you please send the ftp and admin details, so that we can check the issue.
Regards., DesignThemes Support.
Just resent the email with the login info. Thank you!!
Hi Thompson.,
It seems that we are getting the following error in your dashboard. This needs to be fixed by your hosting team.
Fatal error: Uncaught Error: Call to undefined function mb_convert_encoding()
Please follow the instructions in the below knowledge base link for fixing the fatal error.
http://wedesignthemes.com/support/knowledge-base/mb_convert_case-fatal-error/Regards., DesignThemes Support.
HI,
Is this theme compatible with WHMCS V7.0.1 ?
If yes can you please show me the demo if not can you please let me know when it will be available with a demo.
Hi.,
Thank you for the interest in our theme. Sorry, we have not tested with that version yet. We will check and let you know.
Regards., DesignThemes Support.
Hi there is no option to set featured image in pages, in posts it is possible. How come? I searched the internet it says the builder of theme has to implement it. Can you please help with this.
thanks in advance
Hi IGS_DESIGN.,
We didn’t include featured image option for pages because if we include this, you can display that image based on our code(php file) so you cant change the location of image easily. So that we didnt include. Also you can use our page builder or shortcode builder to include images where you want.
Regards., DesignThemes Support.
How do I change the colors in the pricing tables. The “title” on the pricing table 3 is white and the background is white.
Hi Intechtel511.,
Kindly get into your “Dashboard > Multihost > Integration > Custom css” and add the below given code..dt-sc-pricing-table.type3 .dt-sc-pr-tb-col h3 { color: #000000; }
Change the color as per your needs.
Regards., DesignThemes Support.
Thanks, that worked, but I also need to change the dark blue and orange colors that are appearing on my pricing table 1 and the 3 square display.
Hi.,
1) a) For change the dark blue color, Kindly add the below given code in your custom css.
.dt-sc-pr-tb-col .dt-sc-buy-now .dt-sc-button { background-color: #f0f; }
Change the background color as per your needs.
b) For changing the orange color, please add the below given code in your custom css.
.dt-sc-pr-tb-col:hover, .dt-sc-pr-tb-col.selected, .dt-sc-pr-tb-col:hover .dt-sc-buy-now .dt-sc-button, .dt-sc-pr-tb-col.selected .dt-sc-buy-now .dt-sc-button { background-color: #f0f;}
.dt-sc-pr-tb-col:hover .dt-sc-price, .dt-sc-pr-tb-col:hover .dt-sc-tb-title h5, .dt-sc-pr-tb-col.selected .dt-sc-price, .dt-sc-pr-tb-col.selected .dt-sc-tb-title h5 { color: #f0f; }
.dt-sc-pr-tb-col:hover:after, .dt-sc-pr-tb-col.selected:after { border-color: #f0f; }
Kindly change the hexadecimal code with your respective code.
2) Please be more specific about your query with some screenshots, so that we can help you better.
Regards., DesignThemes Support.
Also, I am using the revolution slider with the layout 2 option. Can I use a narrower slider with layout 2? Would it be the layer slider and does that work with layout 2?
Hi Intechtel511.,
You can edit the revolution slider width and height from its settings page. Also you can use both revolution slider or layerslider in any page.
Regards., DesignThemes Support.
I can’t find where I can change the height of the revolution slider to make it narrower. Help?
Hi.,
Go to Dashboard > Slider Revolution > Slider Settings > Slide Layout. Here you can change the slider height and width for all layouts. Please have a look.
Refer : http://prnt.sc/derc45
Regards., DesignThemes Support.
How do I change the color of the color block behind “MENU” on mobile view and the logo above menu on mobile? Looks fine on desktop, just need to change on mobile.
Hi.,
1) Kindly get into your “Dashboard -> Multihost -> Integration -> Custom css” and add the below given code.
.dt-menu-toggle { background: #3575b9;}
Change the background color with your respective color.
2) Please, change “retina_logo” and the image size should be double the size of “normal_logo”.
For example:
The normal_logo size is “100×100”, kindly change the retina_logo size to “200×200”.
Refer the screenshot given below:
http://prntscr.com/d3ade5Regards., DesignThemes Support.
I need to change the color BEHIND the menu. Suggestions?
Hi.,
Kindly add the below given code in your custom css and change the background color as per your needs.
#main-menu > ul > li:hover > a, #main-menu > ul > li > a:hover, #main-menu ul.menu > li.current_page_item > a, #main-menu ul.menu > li.current_page_ancestor > a, #main-menu ul.menu > li.current-menu-item > a, #main-menu ul.menu > li.current-menu-ancestor > a, #header.header3 #main-menu ul.menu.nav-line > li > a:before, #header.header4 #main-menu ul.menu.nav-line > li > a:before, .dt-menu-toggle { background: #f0f; }
Regards., DesignThemes Support.
I’m having a lot of problems trying to edit and to add new blogs, there is no support in the knowlage base or videos for this
Hi isaaccal.,
In which section do have the issue in editing? Let us know with some screenshots, so that we can help you better. Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
How do I get rid of the gear box with the color style options?
Hi.,
Get into the option Dashboard > Multi-Host > General > Others and here switch the option Disable Style Picker to YES.
Refer the screenshot: http://prntscr.com/cenol2
Regards., DesignThemes Support.
Thank YOU!!!
Hi Intechtel511.,
Thanks. Let us know if you have any queries.
Regards., DesignThemes Support.
HI, you removed * Removed whmcs-templates / multihostof.zip … are you planning to replace this or have a theme without an order form? Nick
Hi nickwilliams99.,
Yes we have removed the whmcs-templates / multihostof.zip since whmcs software is changing it frequently. We have made our theme to be compatible with the default order form. Please have a look.
Regards., DesignThemes Support.
Is wordpress 4.6 supported yet?
Hi.,
Yes, We have updated our theme on 23-08-2016 – version 1.5.4 is Compatible with WordPress 4.6 and Compatible with Visual Composer 4.12. Please have a look at our profile page and check the change log items.
https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734Regards., DesignThemes Support.
please provide an RTL demo
Hi,
Sorry we don’t have the RTL version demo. We do have the normal demo, which you can request from this link http://wedesignthemes.com/support/request-demo/
Regards., DesignThemes Support.
Hi, I have a button on a 1/2 Column but i am not able to center it??? Could you please provide any help how to make the button Centered?
Thank you
Hi.,
Sorry for the delayed reply. Kindly add the below given code in your “Dashboard -> Multihost -> integration -> general -> custom css”
.dt-sc-button.custom-button { width: 10%; }
Refer the screenshot given below:
http://prntscr.com/cq0zj1Regards., DesignThemes Support.
do you provide links to the images so i can buy them when getting the theme?
Hi bigbankclub,
Yes, We will provide the purchase link for the images. So, You can easily purchase all images which are used in the theme.
Regards., DesignThemes Support.
Where can I add the Google Maps API? The map on my Contact page is not working.
Hi.,
Thank you for contacting us.
Get into the option Dashboard > Settings > Responsive Styled Google Maps > Put a API key value under the field API.
If you do not have the option then here is the latest Google map plugin files. Please update it.
https://www.dropbox.com/s/5oxl8ssavopyc0p/responsive-styled-google-maps-wordpress-plugin-july28.zip?dl=0Regards., DesignThemes Support.
Hi LayerSlider WP is asking me to update but i can not find the existing purchase code. Could you help me
Hi.,
Your layerslider is already active. You can just ignore that message in your dashboard. Since the layerslider came along with the theme that message appears in your dashboard, you can get the layerslider slider files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the layerslider latest files.
Regards., DesignThemes Support.
Hello, Can I use this theme to host people files for a fee?
Hi.,
Yes you can use our theme for hosting functionality provided you need to have the WHMCS software installed in your website. The WHMCS software will do that functionality and our theme acts as a skin for that software. Hope you understand.
Regards., DesignThemes Support.
Are you refering to another software, in addition to your theme? Also, how can I send you a private message? Thanks
Hi.,
1) Yes you need to purchase another software WHMCS other than our theme.
2) You can send us a private message through the right bottom form @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
