938 comments found.
Hey guys, the latest version of the theme throws us an error when adding an image gallery. See this image link: http://imageshack.com/a/img921/3849/GG4DY0.png
After saving the post or page the gallery is saved and displaying fine. Best regards, Robbert
Hi 
Please try install this plugin https://wordpress.org/plugins/meta-box/ and re-activate the theme again.
Yes that seems the solution, thanks!
Hello
I have noticed that while using the VW Page Composer page template, the featured images on mobile are extremely low quality.
I can see the image changes classes from sda_desktop to sda_mobile.
Is there a fix?
http://www.smartfertilitychoices.com/Thanks
Hi
The element that has the class sda_desktop and sda_mobile is not generated by theme. It may be generated from some plugin. Please disable all plugins and check again.
Seems to be an issue with the Sprout Themes and ACF (Advanced Custom Fields).
When the theme is active the ACF Panel from the admin dashboard is missing. As soon as I deactivate the theme (switch to a WordPress default) it appears.
I have just updated the theme to the last version, but still the same.
Hi
Please install this plugin https://www.dropbox.com/s/am8kau7bp7yly40/vw-disable-acf-lite.zip?dl=0
Thanks…. I will just add this to the functions 
It appears there is a bug with the instant search function in this theme. We have it installed on one of our sites and the suggested items more often than not are not clickable. It seems to be related to the javascript function onClickIcon which toggles the search input form when you click on a suggested link. Using console.log() shows the function is being fired when clicking on the suggested links. The version we are using is 1.1.0 so hopefully this bug has been fixed now if we upgrade to the latest version. Please can you advise.
Hi
This issue was fixed. Please update.
P.S. Your support subscription was expired. You can purchase an extended support at theme item page on ThemeForest.
Hi there,
I purchased Envira Image Gallery but it’s not working with my Sprout theme and I’m not sure how to fix this. The page that I’ve added a gallery to has the following errors:
Uncaught TypeError: $(...).tinycarousel is not a function (index):122Will the theme just not allow me to run this plugin? Or is there something I can do to fix this.
Thank you in advance!
Stephanie
Hi
The function “tinycarousel” in the error message is not owned by this theme. It might be asset of the Envira Image Gallery. Please contact plugin developer for this issue.
BTW, This theme allow all plugin can be run. but it may have some conflict together between some plugin.
P.S. I’m not developer of Envira Image Gallery. It just a look alike name.
Hi there, i know that it’s just a coincidence that your handle is almost the same as the plugin ha ha. The image gallery plugin author told me to contact the author of the sprout theme to see if this error is because of the theme itself because they say this is not a problem on their end. I’ve done a plugin in conflict test and it came up fine.
OK 
Hi
Please try this css
.vw-post-meta-inner { display: none; }
.vw-post-meta-large {
margin-top: 0px;
}
Is there any chance to get the theme compatibilty to any AMP-Plugins?
Hi
It’s interesting feature but i still no plan.
Hello,
I am trying to remove these elements of my single posts but I can not. Could you help me? Thanks in advance!
http://my.jetscreenshot.com/28683/20170108-je4u-32kbHi
You can use a custom CSS. Please copy a custom css from the below
.vw-post-meta-large .vw-post-meta-icons {
display: none;
}
Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.
Hi!
I would need to custom the head menu:
I need the “Site Header Layout” exactly the same as “Left Logo – Right Menu (no ad)” but including a shortcode on the right side of the header, so I guess I need to create a “Custom 1” Site Header Layout. The shortcode I need to include is this: [wpdreams_ajaxsearchlite] .
Please, could you help me creating the Custom 1 Site Header Layout with the short code?
Thanks in advance
Hi
Just copy a content of this file ‘themes\sprout\templates\site-header.php’ and paste into this file ‘themes\sprout\templates\site-header-custom-1.php’ (replace all content).
Next, Place this code at the location you want.
<?php echo do_shortcode('[wpdreams_ajaxsearchlite]');?>
P.S. This modification is not recommended for who has no knowledge of coding.
Thanks for you fast reply.
I tried it and I couldn’t put it in the right side, just after the menu or before it. Please, could you help me with the re-coding. It would be so hepful for me, the result I am looking for is like in the pic:
https://s27.postimg.org/p6dmhqs6r/screenshot.jpgAnd this is the code of the site-header-custom1.php:
<!- Site Header : Left Logo ->
<header class=”vw-site-header vw-site-header-style-left-logo clearfix” <?php vw_itemtype(‘WPHeader’); ?>>
<?php get_template_part( ‘templates/logo’ ); ?>
</header>
<!- End Site Header : Left Logo ->
Thanks a lot in advance
Hi
For the layout, It’s require more modification (may add some html and css). My support is not include theme modification but I ok to provide a simple css or some advice for modification. Kindly sorry, Please ask freelancer for this task.
Hello, I have 2 issues:
1. In the home page, there is no space between the author name and the post date. (https://postimg.org/image/7ehxddc4d/).
2. How can I remove the links for the author posts and permanlinks for the post? I don’t want to hide the information, I want just remove the links.
Thanks
Hi
Could you please send me a url of the page? Thanks.
Yes, sure. https://fitness360.es/
Hi
1. You can use a custom CSS. Please copy a custom css from the below
Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.
2. Sorry, The links can’t be removed.
Hi
1. I can not see any CSS code, please can you write it again.
2. If it is not possible, I preffer to delete this info (author and date) from the home page. How can I do it? https://s29.postimg.org/vqe0nv9lz/Captura_de_pantalla_2017_01_05_a_las_23_59_33.pngThanks
I have 2 more questions:
3. How can I remove the URL and EMAIL box in the comments???
4. Is it possible to add a arrow in the main menu to notice there is a submenu like the pic? (https://postimg.org/image/epv4f6wkj/)
Thanks in advance
Hi
.vw-post-meta > * {
display: none !important;
}
3. This is a native feature of wordpress. Please try a third-party plugin like this https://wordpress.org/plugins/comment-form/
4. Please use the below css (there is no icon same as your example)
.menu-item-depth-0.menu-item-has-children .main-menu-link:after {
content: '\e867';
display: block;
position: absolute;
right: 6px;
top: 17px;
font-family: "iconic";
transform: rotate(90deg);
font-size: 10px;
}
.menu-item-depth-0.menu-item-has-children .main-menu-link {
padding-right: 20px;
}
Hi again,
1. It still appears the author and date of the post in the home. The problem is with the layout classic. But I really don’t want to hide this information, for me it is enough if the author and date has a SPACE between (now there no no space, please check: https://fitness360.es ).
2. I can not delete the sidebar in the post pages. I set “Default Post Layout: Full-width” and “Default Post Sidebar Position: None” but the sidebar is still appearing in the post pages 
3. With the Full-width page is not possible that the featured image of the post appears in the top with full-width?
4. How can I put in the home page a box for search? (maybe under the website logo) I mean, I would like to have the search box in a featured position in the home page.
Thanks a lot in advance.
Hi
1. I did not see the css on you page. Please try the below css instead
.vw-post-style-classic .vw-post-date {
margin-left: 10px;
}
Just copy above css, then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option. A space will be added before the date.
2. That is just a default option. Each post can have a different layout and sidebar position. Please make sure the option Post Layout and Sidebar Position of all posts are set to default.
3., 4. Sorry this layout is not available.
Hi,
All points are solved, thanks a lot .
Hi
Just paste an ad code at ‘Theme Options > Site > Header Ads’.
Hello,
Where I can translate the text of the Search box and the Search Botton?
Thanks a lot
Hi
You can change the text by translation. Please follow instruction in the topic ‘12. Translation’ on this page http://envirra.com/themes/sprout/document/
Thanks for your fast reply.
I usually do the translation with the plugin “Loco Translate”, and it works fine for all the text except “Search”. So I guess the file which WP is reading for Search widget is in another place. Do you know something regarding it?
Thanks in advance
Hi
Is it the search widget? The widget is a native wordpress function, not come with theme. Please navigate to ‘Loco Translate > Wordpress’ instead.
Hey Envirra!
I love the modern and clean design of this theme, and I’m playing with it now to get it ready to launch. I do have a question I can’t seen to find the answer to…
In the menu, I would like the logo on the left and the menu on the right (no ad) so I selected that in the theme options.
- Is there any way to right-justify the menu items? They seem to display right after the logo, and I want them to be right-justified instead.
Thanks!
Also, I cannot seem to create any new sidebars. I go to Appearance > Sidebars and create them (the box pops up to name the new sidebar) and then it disappears once I name it. Nothing happens after that.
Hi
1. You can use a custom CSS. Please copy a custom css from the below
.vw-menu-main-wrapper {
text-align: right;
}
Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.
2. What it your wordpress and theme version? I’ve checked on the latest sprout and wordpress 4.7 but not found any problem.
Hey Envirra!ld
Thanks for the help on the menu! I’m going to try the same trick with the stick menu too.
The slider images were broken due to a plugin I was running. Once I disabled it, everything came back. Site looks awesome, I’m super pleased!
We noticed that views on the majority of our post are still displaying 0. We know we are getting traffic to these pages, because analytics says we are. Typically, I wouldn’t mind the discrepancy, but we are trying to use the page composer to display most viewed posts. Would caching or CDN mess up the view count?
Hi
The post view counter is support caching. Could you please send me a url of the page?
We used to have it on the following URL, but we have already removed it: https://www.mikeswick.com/fighters-corner/whats-in-your-bag/
The main thing is we are not seeing any view counts in admin for any post.
Please make sure this option is already enabled ‘Theme Options > Blog / Archive > Enable Post Views’.
BTW, The counter may not be working if there is some caching outside wordpress system.
Was having issues updating the acf plugin as its asking for a license key. Should I assume this will be updated in the next release of the sprout theme, this can’t be updated, or our installation is incorrect?
Hi
The bundled ACF is a free version. You can update it directly from wordpress plug in repository for free https://wordpress.org/plugins/advanced-custom-fields/
If there is ACF PRO installed in your wordpress, It’s not came from this theme.
Hi,
I’m having issues with the Post Box with Slider, the post box doesn’t fit 3 in there, where before it fit fine.
I’m sure I’m missing something simple, but I upgraded support to get a quick fix. You can see it on the homepage www.swedishfreak.com Thank you!
I’m also having an issue that not all my products are showing up on the shop page either. Just upgraded to 1.7 tho using a child theme….
Hi
1. The problem is caused by “ezAdsense” plugin (some hidden element from this plugin caused of the problem).
2. It seems to be a bug from something. Please disable this option ‘Theme Options > Blog > Pagination Style’ for workaround. I will fix this issue in next update.
Hi, I tried 2 but it doesn’t seem to fix the issue on swedishfreak.com/shop… The other products still don’t load…
Hi
The new version v1.7.1 was released to fix this issue. Please update.
Thank you! Do you know how I can update how many products are on the shop page or is that php editing?
Oh, so it is effected by how many blog posts per page…. I just changed that. Thanks!
OK 
Hello, when I share a post and the pop-up window appears, the web page in the background is redirected to facebook or twitter. How can i fix ?
Thanks
Hi
This issue is already fixed. Please make sure you’re using the latest theme version. You can download a new theme version from ThemeForest download page.
I’ve the 1.7.0 version
Could you please send me a url of the page? I need to check it.
Thanks.
Please try disable all plugins (except theme plugins) and check again.
I’ve double check with my environment but not found the problem.
How i can update mi theme? in section of themes dont show me a update available but in a email says me there are a update ready.
Hi
Just download a new theme version from ThemeForest download page and reinstall the theme.
Thanks, but whent i try to upload it send me error, the error says, The file already exist, fail to instal theme.
Please activate another theme and delete the sprout theme, then install the new theme version. More information at ‘How To Update The Theme’ on this page http://envirra.com/themes/sprout/document/
Hi, It’s possible to disable the crop of the featured image on homepage ?
Thanks
Hi
Sorry there is no option to disable.
