Hi,

On Appearance > Customize > Blog panel there is a Settings Page Slug field. This field should contain the slug of the page which serves as a template for all blog posts. All blog post will inherit settings and shortcodes of the page referenced via this field.

You need to edit this page and at the bottom set Global Setting Override with the name sidebar to right.

Please let us know if this resolves the issue. If not, please leave the ticket at https://boldthemes.ticksy.com and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

You should use text element to embed the iframe code, just as with the native WP editor.

If you have problems with the iframe height, please take a look at the following article for the solution: https://boldthemes.ticksy.com/article/7159/

Kind regards,

BoldThemes team

Hi,

Thanks for the heads up, we really appreciate it.

It was a temporary glitch with our hosting company. It is ok now.

Thanks once again.

Kind regards,

BoldThemes team

when I try to import in BT they shows a lot of errors and erase the main WC PAGES

Hi,

If you take a look at the documentation and the BT Import page, you will see a following warning: existing posts, pages and menu items will be deleted. So, this is expected behaviour.

You can ignore the first error Taxonomía no válida. Failed to import “logo-color”: Invalid post type it is related to non existing WooCommerce taxonomy, the demo should work perfectly fine with this error as well.

Did the demo import finished? Did you get the demo site running? If demo does not look like the one on our preview site: http://medicare.bold-themes.com/ please leave a ticket at http://boldthemes.ticksy.com/ with wp-admin credentials and tell us whoch demo were you trying to import. Our support team will be glad to help.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Please find the answers below

1) We released the Bold Builder a week ago and one of our themes was migrated to it: https://themeforest.net/item/industrial-manufacturing-factory-wordpress-theme/18939815

Bold Builder can be found here: https://wordpress.org/plugins/bold-page-builder/

Migration of Medicare to Bold Builder will take a while and we still do not have a definite target date. On the other hand if you find a rapid composer hard to use, you can always request a refund and we will approve it. Not many people did.

2) No the theme does not support Thrive builder

3) No, you have a single setting which changes main color throughout the theme.

4) You would have to customize the theme CSS in order to achieve that.

Kind regards,

BoldThemes team

4) Is it possible to switch this logo (pharmacy logo) by a “info” symbol for example ?

Thanks you

Hi,

Yes, you can add the following custom css statement:

.infoToggler:before {
    font-family: FontAwesome !important;
    content: '\f129' !important;
}

and you can set any of the Font Awesome symbols instead the pharmacy logo by changing the icon code (f129 in this example): http://fontawesome.io/cheatsheet/

Kind regards,

BoldThemes team

Hi,

We have approved a refund. All the best

BoldThemes team

Hi,

Please take a look at the comment below.

Kind regards,

BoldThemes team

Hi,

Yes, it is compatible with WPML.

Kind regards,

BoldThemes team

Hi,

It seems that php version is causing the issue.

Please update your php version to at least 5.4.

Regards,

BoldThemes team

Ok, I’ll try and any issue I’ll contact you again. Thanks for your answer

Hi Danilo,

Please go to Appearance > Menus in your wp-admin console and select Sub Footer Menu to edit. This is the menu located at the bottom of the page layout.

Kind regards,

BoldThemes team

Hi,

No, currently the theme does not feature doctor login. You would have to use some third party plugin for that purpose.

Kind regards,

BoldThemes team

Yes,

That is correct. As long as you use it for one domain – single web site, the license does not expire.

Kind regards,

BoldThemes team

Hi,

It seems that customizer options were not imported for some reason. Please do the following:

1) Please check Hide headline option on Appearance > Customize > General Settings panel. This should turn off the breadcrumbs.

2) Please check Content Below Menu on Appearance > Customize > Header and Footer panel. This should remove the 150px padding.

Feel free to leave a ticket at https://boldthemes.ticksy.com/ should you have any additional questions or issues. That is the fastest and most efficient way to get support and our support team will be glad to help you.

Kind regards,

BoldThemes team

Me pueden apoyar pliss, es urgente para un proyecto que tengo que presentar esta semana y necesito saber que tan factible es comprar esta plantilla

Hi,

According to Exchange rate found on Google, the price is between 1250 and 1300 Pesos. The price includes all demos – and it is one time fee, not a monthly fee. Please keep in mind that this a WordPress theme, not an HTML template.

When you buy the theme, you need to respect the terms of the licence: use, by you or one client, in a single end product which end users are not charged for.

Yes, you can modify fonts, colors, images and text and the documentation document is included.

Kind regards,

BoldThemes team

Hi,

We are not quite sure what you are trying to do. Wordpress org does not allow you to upload the themes unless you are their author and you want to distribute your own theme, which is not the case.

Maybe you are trying to upload the theme to WordPress.com? Unfortunately WordPress.com does not allow users to upload third party themes.

What you should do and what is explained in accompanying documentation is to get the hosting with working instance of WordPress CMS and upload the theme there.

Please let us know should you encounter any issues in the process and we will be glad to help. Feel free to submit a ticket at https://boldthemes.ticksy.com that is the fastest and most efficient way to get the support.

Kind regards,

BoldThemes team

Wordpress has chanced on me since last I used it and now I’m confused on how to use themes. Since we cannot upload themes to wordpress.com, how do I use this theme?

Hi,

You need to install the WordPress CMS on a hosting server. Please refer to the following article for instructions on how to upload and install WordPress CMS – http://www.wpbeginner.com/how-to-install-wordpress/ on several popular hostings.

Then, please follow the steps from the theme documentation in order to install the theme.

Please let us know should you encounter any issues in the process and we will be glad to help. Feel free to submit a ticket at https://boldthemes.ticksy.com that is the fastest and most efficient way to get the support.

Kind regards,

BoldThemes team

Hi,

Please refer to the following article for explanation:

Kind regards,

BoldThemes team

Hi,

The best option is to ask your hosting provider how to access error logs – it depends on the server/hosting technology.

The easiest way to remove the rollover pane is to remove the link from the photo. If you want to leave the link but still want to remove the rollover pane, please add the following css statements to Custom CSS field of Appearance > Customize > General Settings panel:

.captionPane {
display:none;
}

If you want to leave the link and rollover pane but want to remove just the glass icon, please add the following css statements to Custom CSS field of Appearance > Customize > General Settings panel:

.captionPane .captionTxt:before {
    content: "";
}

Kind regards,

BoldThemes team

Mon Dec 26 14:54:23 2016 [client 85.237.61.91] ModSecurity: Access denied with code 406 (phase 1). RBL lookup of 91.61.237.85.rbldns.shared.unifiedlayer.com succeeded at REMOTE_ADDR. file ”/etc/httpd/modsecurity.d/eig_rules.conf” id “900407” hostname “raiderspe.com” [unique_id “WGGRj0VZH-cAABSWXQIAAAEV”]

Hi,

If this is the log entry related to the error, you will have to consult your hosting company since ModSecurity is apache module installed and setup in the hosting environment. There is not much you can do from WordPress, especially the theme. They will probably have to reassess ModSecurity settings.

Kind regards, BoldThemes team

That’s a pitty. Any future plans to add any other builder to this theme? The theme looks awesome (in case you load the demos and try to add/delete/edit some things from there), but if you want to add your own content, eg.: a new site showing your specific service, you can nearly forget it as the builder is really hard and user unfriendly ( take as an example Adding a column, you will get shown a list of 13 ( ! ) options to choose from, all in a chaotic list )

Best regards

Hi,

In fact adding a column should be fairly straightforward, you should get visual representation of different column layouts. Are you maybe referring to adding an element shortcode to a column?

Nevertheless we are going to switch to our own bold builder in about one month – bold builder is in the final phase of testing and we plan to release it soon.

We are not planning on using Visual Composer.

Thanks for your honest opinion, we really appreciate it.

Kind regards,

BoldThemes team

Sounds great, will give it definitely a try.

Yeah, u get the visual representation but only for the layout of the column.

Thanks for the great support and your fast responses, looking forward to the next version.

Best regards

Hi,

If you want to change the markup of the headings, you can simply choose the desired tag in page composer for each heading element

Kind regards,

BoldThemes team