129 comments found.
how do i import the emo content? the backup and demo content extension doesn’t have any options to import your downloaded demo content.
Hello, Dear Customer! Please click WP Dashboard and refresh the page in your browser (F5). After that button Demo Content Install will appear in Tools. Also Our theme package contains folder “Documentation_valeo”, please open it and click file “docs.html”. Here you can find all necessary instructions about how to install and customize theme. Please pay your attention on topic in the manual “Theme and Demo Content Installation.” If it is hard for your to install demo-content, we can perform this for you. For these purposes please send us your WP Dashboard and cPanel link/login/password at andrew@wpdaddy.net and we will do our best for you. We are waiting for your response. Best Regards!
Hello..is there an easy way to make the logo bigger??
Hello, Dear Customer! Thank you for your question. To enlarge logo, please open in code editor file style.css located in wp-content/themes/valeo/style.css and find string # 2081 @media (min-width: 768px) .header.style3 div.logo img.logo_big { and change max-height: 69px; to max-height: 85px; and save file style.css.
Hi, i have a site use your template. This installed at http://bvgt.bna.vn. But slider plugin is not work and your document not the same my site
Hello, Dear Sir! We have checked your wesbite and determined that slider works properly. Please add in the slider your own images: Click WP Dashboard => Appearance => Sliders: http://nimb.ws/VNfkP8 After that click “Main Slider”: http://nimb.ws/aQHXjc Here you will all images, You may delete grey images and add yours own colorized images: http://nimb.ws/ayYPr8 Please click “Save” button after adding necessary images. Check your front end of website and you will see how slides change. You may find theme manual in Documentation_valeo folder, open it and click docs.html file. Here you will see all necessary instructions about theme customization. If you have additional questions – please contact us at andrew@wpdaddy.net Best Regards!
Ok thanks!
Hello, Dear Sir! Thank you for this information. Could you please send us login and password for your WP Dashboard at andrew@wpdaddy.net in order us to resolve this issue? We are waiting for your response. Best Regards!
New Bug: Last main menu item is not more visible If you make browser window smaller and than bigger.
Hello, Dear Customer! Thank you for this information. This bug is fixed in the new version of our theme. You may download it and use. Regarding the previous version of the menu – it loads correct from different devices, we do not see any need to resize the window from user side. Best Regards!
Estimated as I can remove the emergency data, logo and mail that is repeated in the foot
Hello, Dear Customer! Please go in your WP Dashboard => Appearance => Widgets => Footer Widgets. With this way you may correct data inside any of these widgets/ Also we can help you to remover unnecessary info from footer, but please send us link/login and password for your WP Dashboard at andrew@wpdaddy.net Best Regards!
Thank you so much for your help and I wrote good review! I need your help again… Sorry!
http://marijuanapaindoctornj.com/1. Menu—When you shrink the size of the browser wide to narrow you can notice that on the smaller size, some of the menu got shortened (form and contact menu). Minimizing the page creates the drop downs that have remaining sections on the menu to show up. However, even in the maximum size, the shortened menu won’t appear. In addition, is there a way to reduce the space between “Contact” section and the social media buttons?
2. How to make H1 and H2 smaller size(font)?
I think this will be last questions^^
Thank you,
Hello, Dear Sir! Thank you for your request! Very soon we will reply your via email. We are greatly appreciated you for good review! Best Regards!
Hi, escuse for my english.
I have one questión about main menu. Yo can see this link for my picture web:
https://postimg.org/image/vr4xn3y47/Is it possible to remove those 3 points and display the hidden menu now?
thanks for your help.
Hello, Dear Customer! Thank you for your question. We can assist you, but please send us link/login and password for your WP Dashboard at andrew@wpdaddy.net We are waiting for your response. Best Regards!
If I “Hide Social Icons” then there is no menu icon in mobile view! This theme is a catastrophe! I have only problems with that.
Hello, Dear Sir! Please provide us with the screenshot of your issue and send us it via email – and we will do everything possible to fix it. Best Regards.
Hello, i sent it via email. Regards
Thank you Dear Sir! Our team will fix your issue Monday. Thank you for understanding. Best Regards!
Child theme doesn’t work!
Hello, Dear Ismail! We will fix this issue for you and inform you about results via email. Please do not worry – we are doing our best to help you. Best Regards!
Hello, I can not install the Demo Content of Valeo. I get always “The execution failed. Please check error.log”
Hello, Dear Customer! Thank you for your request. Please send us your WP Dashboard link/login/password at andrew@wpdaddy.net in order us to resolve and fix your issue. We are waiting for your response via email. Best Regards!
Hello, how can I remove social menu from primary menu and use the whole primary menu for my own menu items? I have nothing in “Header Socials” and I checked “Hide Header Social icons” but this place can not be still used from my own menu items. There is now a empty place in primary menu.
Hello, Dear Sir! We will try to fix this and provide you with solution, please wait for our reply via email. Best Regards!
Hi, We had configured valeo theme in localhost (http://localhost/pathto/website/) and imported the demo content then reworked on the design. Now we have to move the website for a demo purpose to godaddy server (url.com/demo) Pls advise us how to proceed
Hello, Dear Sirs! Thank you for your question. For these purposes please use this handy plugin https://wordpress.org/plugins/all-in-one-wp-migration/ It helps to avoid many issues while manual transferring files and database from localhost to web hosting. Also the GoDaddy team usually helps with migration process, they provide this opportunity for their customers: http://nimb.ws/I7Ll5f Best Regards!
Thanks for your prompt response. We will try this
We would greatly appreciate if you would give a positive rating for Valeo Wordpress Theme. In order to do this, please login at themeforest.net, click “downloads”, choose and rate our Theme. Thank you in advance!
With the help of plugin(all-in-one-wp-migration) we have migrated the website to the server. Thanks for your prompt support.
Thank you for your response, you may strongly rely on our support in future. If you will have a free minute to give us rating, please do it, Dear Sir. Best Regards!
Hello, I’m trying to make micro-website. So need to change link of the logo, phone number, email address in header & footer from front page to other website. I tried to do it on contact in header, bu it didn’t work correctly.
Hello, Dear Customer! Thank you for your request. Please send us your WP Dashboard link/login/password at andrew@wpdaddy.net in order us to resolve and fix your issue. We are waiting for your response via email. Best Regards!
Hi. I puchased the Valeo theme and would like all the plugin is used to achieve this look and feel. Could you list them for me?
Also is there a way to import dummy data so on installation the installed site looks like the live demo site nd then one can edit content and pctures accordingly. Thank you.
Hello, Dear Customer! Our theme package contains folder “Documentation_valeo”, please open it and click file “docs.html”. Here you can find all necessary instructions about how to install and customize theme. Please pay your attention on topic in the manual “Theme and Demo Content Installation.” Besides in documentation you can view all list of used plugins in theme – check Plugin Description section. If it is hard for your to install demo-content, we can perform this for you. For these purposes please send us your link/login/password for your WP Dashboard at andrew@wpdaddy.net Best Regards!
Hello! I have a question can I change the info within the boxes in the slider, or I need to fill my info about those topics? I mean I want to put some services in those boxes where now says: working hours, contact detail, request n an appointment I want to put: Contract Manufacturing, Private labeling, Product list. I ll aprecciate your answer before I buy…thanks!
Hello, Dear Sir! Thank you for your question. These blocks in slider are prepared widgets for working hours, contact detail, request n an appointment. Here you can view how to control them: http://nimb.ws/YtUIk8 But you can fill these blocks with your own information, for example: Contract Manufacturing (4 string filled with info), Private labeling (Link) and Product List (Link). Your items will have the similar appearance like present info blocks. Best Regards!
Hi, I have a problem, after install this theme with FTP, I show a message in white screen:
Parse error: syntax error, unexpected ‘if’ (T_IF) in /usr/home/.../wp-content/themes/valeo-with-demo/valeo/inc/customizer.php on line 1
If I try to upload the theme from the wordpress installer, it tells me that there is no style sheet, what can I do?
Hello,Dear Customer! To fix this error “‘if’ (T_IF) in /usr/home/.” please reupload theme via FTP using Binary Mode (for example in Filezilla client). Please view the screenshot below: http://nimb.ws/mqLwJC If you will have any difficulties with installation of this theme – please send us at andrew@wpdaddy.net your FTP details and login/password for WP Dashboard – and we will perform all installation steps for you. Best Regards!
Hello! I recently bought this theme, I downloaded the files and installed it. However, I do no seem to be able to install the demo content because of an error that says I miss the style.css file.
I encountered the same error with another theme before and it worked if I installed only the Wordpress installable file. However, for your theme, the installable file does not have the demo content.
I got the demo content from downloading all files and documentation, but I am not able to install it because of the same error. How should I proceed in order to install the demo content on my website?
I would greatly appreciate your help. Thank you!
Hello, Dear Damian! We are ready to help you with theme and demo-content installation, just send us your WP login/password/link of website at andrew@wpdaddy.net We are waiting for your response. Best Regards!
I’m using ‘utf8_general_ci’, but show this message bellow, not installed. Please help.
Failed to create tmp table _fwbk_wpda_woocommerce_api_keys. Unknown collation: ‘utf8mb4_unicode_520_ci’
Hello, Dear Sir! In this case it is necessary to change your current collation of database for this theme to utf8mb4_unicode_520_ci in PhPMyAdmin. In order to to this, go to your PhPMyAdmin=>Choose your database=>Click your database=>Operations=>Collation=>utf8mb4_unicode_520_ci=>GO. Please view the attached screenshot with details:
http://webdesign-finder.com/techimg/collation.png‘utf8mb4_unicode_520_ci’ is not listed in this collation-list of my phpmyadmin. Please help. Thanks…
Hello, Dear Sir! The current requirements for any WordPress theme are the following:
PHP 7 or greater MySQL 5.6 or greater The mod_rewrite Apache module HTTPS support
You may view this link: https://wordpress.org/about/requirements/ In this case ask you hosting company to update your MySQL to required version where necessary collation is present.
Thanks…
How can I customize the overall color of the theme?
Where is the main ‘style.css’ file?
Hello, Dear Customer! Thank you for your questions. The main css file style.css locates in wp-content/themes/valeo/style.css Editing this file you may customize additionally the colors of website. For example if you want to change the colors of the buttons in meain menu, please go to string # 969 in this file and change parameter color to yours. Please do not forget to save your changes in code editor while after changes in style.css file Here is the example on the screenshot http://nimb.ws/sn5DZ2 Best Regards!
I bought your theme but my site is too too too slow! how can I solve? www.farmaciaprilianord.it
Hello, Dear Customer! Please try to deactivate preloader. In order to do this go your WP Administrative Panel=>Appearance=>Customize=>Site Settings=>Logo, Site Title & Tagline=>Check “Hide Preloader” and Save changes. It should page loading speed.
I want to buy the images’s license. How much it cost? Thank you
Best Regards!
HI, thanks for amazing template. I wanted to import demo files but there’s no options under tools to do that. Is it location of import changed or there’s other problem?
Since there’s no any other kind of support and to modify template you need to read book, i must write it. Almost everything can be found in documentation except how to change colors. So where’s that magical hidden button to change website colors?
Hello, Dear Sir! Please use valeo-with-demo.zip in order to install theme which contains demo-content install option. After installing this theme, please refresh your WP Dashboard page, go “Tools” => “Demo Content Install”. Click “Install” button. After demo content installation all your existing content will be overwritten! All demo-content instructions are available in the topic “Theme and Demo Content Installation” of our manual. Regarding the “Colors change” – soon we will add this option to the theme. Please stay tuned with us and we will inform you about all updates.
