184 comments found.
Hello,
I’m really excited about this theme but just before I purchase: is the revolution slider included with a license or will I have to buy one afterwards?
Thanks in advance Moni
Hi,
We have bought the extended licence for Revolution Slider so that you can use it for free without buying the licence, and we can’t give you the license code because of policy and terms of Theme Forest. This only means that you can not update the Revolution Slider automatically, but you need to wait for the update which will be included in latest theme updates, as soon as the new version of Revolution Slider becomes available.
Edge
Elite Author – Elite Item!
Thank you so much for your kind words!
Live Preview not working for me. I’ve tried in Chrome and Firebox but I don’t see anything on the live preview page other than the Envato frame on top. Could you provide another link for them?
Hi,
Thank you for taking interest in our theme!
There was probably some issue with the server at the moment once you have tried to access it. You can checkout the demo on the following link http://illustrator.edge-themes.com/
Edge
Hi 
I’m really interested in the parallaxes you used with illustrations but I’m curious as to how customizable the images in it are.
Can I control all of the elements floating around the main illustration?
Thanks!
Hi,
Thank you for taking interest in our theme!
Could you please be more specific about the exact parallax slider on which you are referring to so that we can give you the correct explanation.
Edge
I’m talking about the storytelling showcase homepage
You have one main illustration and some other smaller floating elements in each scroll.
Hi,
The slider itself, and its elements are created by using the Revolution slider plugin, so you will be able to define your own elements, and their own behavior, as long as the Revolution plugin supports it.
Edge
This does not appear to be a WXR file, missing/invalid WXR version number. Please check it and let me know.
It is not working
Hi,
It is not recommended that you leave your credentials publicly on the comments, because the comments are public, and everyone can see it, which means that someone can use them instead of us, and make changes inside your wp admin that may destroy your content or settings.
Please submit a private ticket to https://edge.ticksy.com/ together with your wp admin credentials and the detailed explanation of your issue so that one of our support agents can inspect them and provide you with the solution.
Edge
Please check it and let me know. It is not working
Hi,
Your ticket has been responded to on our support forum.
Edge
Congratulations! Fantastic theme, Good Luck With Sale 
Thank you very much!
hi before i buy i would like to know if portrait images work on the big sliders. i nkow some themes were they dont work in the slider so would be really happy if this one does …..thank you your theme looks awsome
Hi,
Thank you for taking interest in our theme.
Yes, here we have just added One Image in Portrait mode https://www.screencast.com/t/G13HAho2
Hopefully, it is what you’re looking for. Glad to hear positive impressions.
Best, Edge
hi great but i cant see that image in the slider…as i would love to know if it scales down right ….. thanks for your work
Hi again,
Well, since there is enough space in width, it will not be resized automatically. Please, check this video we’ve jsut made https://www.screencast.com/t/4KcHNKesuzsYou are welcome.
Edge
thank you… so i buy and try
You are welcome!
Hi there, just to let you know this theme has been included in our latest Tuts+ roundup: 15 Best WordPress Portfolio Themes for Creatives.. great job!
Woohoo
1 for Illustrator!
Thank you.
Hi, Before I purchase: What minimum version of php is required to be installed on the server in order for your theme and required plugins (Woo Commerce) to function properly? MySQL as well? Seems my host is a bit behind and not all themes work.
Hi,
Thank you for taking interest in our theme.
Our theme will work well on servers with PHP version 5.4 or greater. But, please, note that by WordPress recommendation is version 7.0 https://wordpress.org/about/requirements/ MySQL 5.6 or greaterBest, Edge
Hello-— just bought and keep getting an error when I try to upload the theme to Wordpress? I have uploaded many themes, so I am confused by this error. Please help.
Hello,
Thank you for choosing Illustrator. Please, submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access, so our support agents could do this on your behalf. Thanks
Edge
Hello Very good Is this the theme of RTL languages are supported? Is RTL be added in the next update?
Hi,
Thank you for taking interest in our Illustrator! Our theme in general does not support RTL language because some of the theme dynamic elements may not work correctly with it.
Edge
Wow! Nice arts! And “trand badge” after 2 sales. Not bad
Thank you
Excellent Theme!
Thanks a lot
Congratulations! Awesome Work! GLWS
Thank you very much
HI! Great theme! Could use images from your demos in my site?
Hi,
Thank you for taking interest in Illustrator.
You will get all images if you import our demo content, but please, note those images are authorized. We bought most of them on ShutterStock, so if you are interested in using the same images on your website, you should purchase your own licences.
Edge
Awesome Work! Good Luck With Sale
Thank you!
Congratulations. Excellent theme. Good luck with the sales
Thank you very much!
good work, fantastic ! big sales to you
Thank you very much for your kind words!
Looks stunning! Great job, GLWS!
Thank you very much!
Nice work, good luck with sales – DCSF
Thank you
