Hi there. Most of the times when we do updates on theme you can see it on the appereance in themes, and you just need to click update the theme. Almost automatically update (it cannot be automatic update as you can have changes on theme and we can overwrite).

Please let me know if you have other questions.

Thanks I don’t see new today update, maybe tomorrow?

It’s already there

1. At this stage you cannot do that, but we’re planning to have it on next update.

2. Unfortuantely you cannot have it at this stage, but planned to have it on next update.

3. Can you give us more details.

4. Yes.

5. Yes.

6. Planning in the end of next week.

Best Regards.

Hi. The only reason of not working Importing Demo data is that you have very small PHP Execution Time, I would suggest to ask your hosting provider to increase it and try again.

In other words, why is required to increase PHP Execution Time, our importer is importing data to your website from our Server and it can cause some delay on importing everything, that’s a normal process.

Please don’t hesitate to ask any questions.

P.S. If you want we can import demo data for absolutely free.

I have increased the execution time but am still not able to upload the demo data. I’m now being told it is missing style.css. Can you please upload the demo data for me? I’m specifically looking for the filmstrip gallery, home portfolio masonry, coming soon, and about me pages. Also I am unable to find the filterable portfolio option like I could last time.

Hey Sure Thing.

Please submit a ticket to fox.ticksy.com and with your credentials and I will do it for you.

Thank You,

Hi There.

I am really sorry for that impression, but let me change your mind.

First of all you need to install all the plugins required. Second, I would suggest you to install the demo data.

Installing demo data will help you to find each shortcode, and find how there was setup.

P.S. I have even better solution for you, how about you will send your credentials on http://fox.ticksy.com and we will install absolutely everything for you for free.

BTW here is how to change the logo:

Hi There. I am sorry for that, actually this issue appear only on a specific PHP version, which we missed, but we already fixed in next version 1.5.1 which you can download from here and update your theme.

Good Luck, P.S. If you have any other questions please don’t hesitate to ask it.

Hello there,

You should do the import of white demo data.

Best Regards, FoxThemes.

Hello there, Correct me if I am wrong, are you trying to add the fav icon? In that case you can do that in customizer:

Best regards, FoxThemes.

No, I understand what a favicon is. I am interested in learning how you place your logo within your header. Logo, not favicon.

You can change it here:

Ok, i solved, i changed Max execution time and demo data now are ok ( not all data but it’s ok) Only one question: how can i opens the photos at full size?

On your ticket right now.

Similar to this: http://tinyurl.com/gpcnuys

I really like the protected proofing galleries. If I want to display several proofing galleries on my website for my clients, is there a way to display/link each of those proofing galleries on a page similar to the Albums-3 page? – Yes You can do.

I would like to have an album page like the one I linked above, but once they click on their gallery name, it will take them to their protected pix proofing page—such as http://foxthemes.com/web/wp/napoli.1.5.0/proof_gallery/proof-galleries-style-two/ so they can view and download their photos. – Yes You can have it.

Please let me know if you have any other questions.

Thank you! Purchased the theme. Again, amazing work.

I put in a support ticket for not being able to find the 7 new homepages.

Noted. Actually all those are on our list.

perfect

It’s used by more than 2 million of peoples.

So is Wix web builder, doesn’t mean its good. You should check out the Yoo themes Framework. Much more developer friendly as well.

You can be right, but we develop what’s requested, and Visual Composer is requested.

Thank you.

Well, that option that I sent was to change the color from Black to White of text logo (but that was for font color).

To change the image color, I believe we need to have an option on each page so you can choose what logo to show White or Black.

I believe we will add feature in the next update and will be available very soon.

Best Regards, FoxThemes.

oh! ok. thanks!

Keep you updated.

Solved.

Hi There. We’re on your ticket right now.

Yes you are doing great!! Thanks for the fast support!

Just replied to my ticket, the wizard only gives me the option to choose between white or black, it doesn’t install any of the pages or content. I ended up using wordpress importer to install the demo content XML, but it’s missing video galleries, lots of albums and galleries, several home pages, and pricing pages! – In that case look’s like you have limited execution time, what I would suggest to ask your hosting provider to increase it

Another question I have, is there a way to make the logo look better? If I load the logo in it looks blurry and pixelated, but if I load the same logo as an image on the page or anywhere else it looks bright and crisp. – Can you explain please better.

Also, if you want we can install everything for you. Just on your ticket on fox.ticksy.com send us your temporary WordPress and FTP credentials and we will install everything for you, absolutely free.

I have a pre-sale question: is it possible to have a cover image with a custom logo and a paragraph of text BEFORE the user gets to the rest of the site? – Yes

I’d like to have a short introduction and a “DISCOVER” button linking to a gallery. I’ve seen your homepage demos, but they don’t contain logos. – You can add any content to the galleries including logos

Are edits like this possible with the visual composer on the homepage? Yes

Please let me know if you have any other questions.

Great! Thanks for the lightning fast reply! I’ll poke around the demo some more and let you know if there’s anything else I’d like to know.

Have a great day!

Yeah. Will be great to seeing as our customer.

Found the underline!

Please submit a ticket to fox.ticksy.com and we will help you. Thank you.

I’m very happy to contribute, specially because it’s really my last hope on themeforest with this ambitious theme for everyday pro photographers

Any date ?

We had long Vacation due to Christmas But everything get back to normal these days, and we will come soon with an estimate and deadline.

Hello there, Yes, it is possible to open photos in full size.