73 comments found.
Hi,
The customer service representative who is responsible for answering questions in the forum can not provide any useful help, just give me useless links, she even didn’t read/understand my questions.
None of my questions solved yet after nearly 3 days!
Is it your way of treating your customer?
Thank you!
Charles
Hi, thanks for let me know. Now, you can add skype id: nhungthai11 for urgent support. Or you can leave your skype id here. Please do it soon. Thanks
Thank you for your fast response, I would prefer you answering my questions in the forum, or communicating by email.
Thank you
Charles
Thank you if any problem here.
You haven’t answered my product image question in the forum.
- http://support.g5plus.net/forums/topic/product-image-size-restriction/
Your customer service representative can not answer my question, I hope you can give me the answer ASAP.
Thank you
Charles
Hi, my supporter said you haven’t yet add her to discussion via skype, right? Because she want to talk with you to fix soon, in case she can’t fix, your problem will take care by StartUp’s developer. So please add skypeid: nhungthai11 Comment here to me know. Thank you very much.
Hi
I have told you I don’t want to add and use skype with your supporter, and I have told you that your supporter can not answer my product image size question.
I hope you guys can answer my question here or in the forum.
Thanks
Charles
Ok, let me check it. And add my skype id: chinhtt2001 for this case. Thanks
Hi,
I think you should improve your documentation, it did not provide any information about how to set up the full width Woocommerce shop page and single product page like the demo shows.
I have opened a ticket in the forum, please assist.
Thank you
Charles
Hi, thanks for let me know, i will update document as your required. Please follow your topic on my help desk. Thanks
Thank you, your theme is beautiful, I love it.
There are some errors in the demo site links:
The link to maintenance demo should be:
- http://themes.g5plus.net/startup/maintenance/
Now it is:
- http://themes.g5plus.net/startup/main-tenance/
The link to creative multipurpose demo should be:
- http://themes.g5plus.net/startup/home-creative-multipurpose/
Now it is:
- http://themes.g5plus.net/startup/home-creative-multiperpose/
Charles
Thanks for let me know. I fixed maintenance link on my item description and text menu on my demo. Thank you very much.
No, you haven’t, you haven’t changed the links, please check it again.
- Step 1: go to http://themes.g5plus.net/startup/
- Step 2: click “creative multipurpose” and “maintenance”, all 404
- Step 3: please change the links to these two demo sites.
Charles
Thank you very much, fixed.
Includes psd mockup?
hi, because psd is owner of my partner so i need ask him before decide. But i think he will ok with it. Thanks for your interest.
Great job. Impressive design and functionalities. Good luck with the sales 
Thanks
Amazing Work, Good Luck With Sale 
thanks
Hi there,
How many plugins do I required/recommended to install before using the theme? What are they?
Can I use shortcode to display specific number of products from specific product categories on the homepage or any other page?
Does the theme provide custom designed register and login page? Or just use WordPress default register/login page?
Thank you
Charles
Hi, thanks for your interest my theme. 1. List plugins required below: - Contact Form 7, Grid Plus, MailChimp for WordPress, Slider Revolution, WP Instagram Widget,WP User Avatar, WPBakery Visual Composer, Startup Framework if you use WooCommerce => need install: - WooCommerce, YITH WooCommerce Ajax Product Filter, YITH WooCommerce Compare, YITH WooCommerce Wishlist 2. I used Grid Plus plugins to build(https://codecanyon.net/item/grid-plus-unlimited-grid-layout/19444153) so it can do as you want and more. 3. Just only WordPress default register/login page Any questions, let me know. Thanks
Hi, do you mean I have to install all these plugins to make the site functions properly? Or some of the plugins are just recommended to install?
Thank you
Charles
To look like my demo => you have to install all. Can you tell me exactly what Homepage you want? i will tell you list plugins need. Thanks
I’d like to have the home page like:
- http://themes.g5plus.net/startup/home-simple/
But only has:
- top menu
- slide
- 8 products from specific categories
- 8 posts from specific categories
- projects from specific categories (optional)
- contact me (optional)
- Testimonials (optional)
- bottom menu
Is that possible?
Also, I want to remove “compare:, “wishlist”, “quickview”,
I want to remove the header above the single product page.
And remove the top products ads above the fullwidth shop page.
Add a slide above the fullwidth shop page.
Can I set the number of related products in theme options? I mean not by insert code in functions.php, just change in theme options without using code.
Thank you
Charles
Hi, 1. You can use list plugins: Grid Plus, Revolution Slider, Visual Composer, Startup Framework, WooCommerce(for product listing). With contact me like page: http://themes.g5plus.net/startup/contact/ => you have install Contact Form 7(i used it to send email) 2. With remove “compare:, “wishlist” => you don’t install YITH WooCommerce Compare, YITH WooCommerce Wishlist With “quick view” => i provided option in ThemeOptions here: http://prntscr.com/fnkryy so you can off it easy 3. Can I set the number of related products in theme options? => i have options to do that, here: https://prnt.sc/fnkqpe any questions, feel free let me know. Thanks
One more question, what are the differences between Grid Plus and Visual Composer? Why I have to install them all?
And what is Startup Framework?
Can you provide me screenshots with more details?
Thank you very much.
Charles
1. Grid Plus(i’m owner this plugins, paid version link https://codecanyon.net/item/grid-plus-unlimited-grid-layout/19444153) => i used it to build layout for Posts, Portfolio, Product…etc You can review free version here: https://wordpress.org/plugins/grid-plus/ 2. Visual Composer( link: http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431) is a Page Builder, i integrated it to my theme to help my customers easier management elements on page, here is screenshot of page: http://prntscr.com/fnkyiy 3. Startup Framework is plugin which is core of my theme => can’t work without it. Thanks
Thank you, just purchased the theme.
Hi,
I am having problem in importing the demo content, there are so many requirements in server side, and I have changed some of them, but the theme system report still can’t detect the change.
Can you give me your email, then I can send you screenshots.
Thank you
Charles
Because support via email because too difficult follow so please go to my helpdesk at http://support.g5plus.net/ , register account, create topic then give me all things there, i will help you. Because at the weekend so may be reply quite too late abit, hope you sympathy. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
Amazing Work! Congratulations! Nice Work & Good Luck With Sale 
thanks
Hello It is very beautiful Does it support RTL? Will be added in the future?
Hi, thanks for your interest my theme. Yes, my item supported RTL, i wrote it on its description, you can view demo here: http://themes.g5plus.net/startup/?RTL (you can check any page by append ”?RTL” to last url) Any questions, feel free let me know. Thanks
Congratulations! Nice Work, Good Luck With Sale 
Thanks