266 comments found.
Hi! I’m having a problem with the share buttons below the blog posts. The Twitter share sends a message “TITLE via @username” Where can I configure those options?
Thank you in advance
Hi josesoares
This is the intended Twitter share function which would show the blog post title, however if you do need to customize this further and add in your own custom text you’d need to edit the text for this dialog box in the ‘invogue/htheme/templateparts/content/post-social.php’ file on line 96 by editing the tag right after the ‘tweet?text=’ string.
I hope this helps.
Regards, Milos
Thank you! 
Only a pleasure! 
Im trying to set up my image sizes in woocommerce but its resizing different. For example i set 269×350px for images in archive / catalog but its croping in 700×1050? I try different sizes but no change .
ive found this $htheme_image_details = wp_get_attachment_image_src ( get_post_thumbnail_id ( $post->ID ), ‘htheme-image-700’ ); is that the problem?
Also i dont like the idea to be used as background since it wont generate different sizes for different resolutions. So anyway can i disable this in child theme and how ? So i can use default image functions in woocommerce
Hi r3ny_92
If you modify any of the image dimensions for WooCommerce on the ‘WooCommerce > Settings > Products > Display’ page you would also need to run the thumbnail regeneration in order for the new image sizes to be generated. Please send us a support ticket at the below link if you’re still having any issues so we can take a closer look.
Unfortunately though you wouldn’t be able to change the way the images are used as a background elementw without modifying the theme templates themselves and the styling for this. However we would not be able to assist with custom changes/alterations such as this.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketRegards, Milos
ive send you a ticket .
Hello. Im trying to setup my homepage with your visual composer woocommerce modules but there is no limitation of number of products showed. Only if i set specific product id’s . When i set a category shows all products and i will have alot of products. Is there a way to limit this? Also is there a way to use shortcodes in mega menu ? I see Plain html option but its not loading the shortcode for exaple this one – [htheme_woocategory_slug htheme_woocategory_layout=”full_width_caro” htheme_woocategory_ids=”150, 182, 181”] . Also can you tell me how to use load more option from vc modules in shop page? I would like to remove pagination and use load more. Since you have integrated one i dont need to add extra plugins for this.
Also i have notice that alot of visual composer modules are removed by you. How to enable them without editing core files ?
Hi r3ny_92
Unfortunately the product category elements do not have currently have an option to set a limit for the number of products show but we’ll definitely look into resolving this with the next update.
The mega menu however does not support the use of shortocodes so it will not be possible to include a shortcode within the dropdown.
For the shop page as generated by WooCommerce to list your products ( which provides the option to have a shop sidebar ) there is not an option switch between using pagination or a ‘load more’ button as with the ‘Products’ page element.
We can definitely enable the default Visual Composer elements and this can be done by navigating to the ‘Appearance > inVogue Settings’ page and amending the page URL by adding &visual=yes and navigating to this page i.e. the link would be http://www.yoursite.com/wp-adming/themes.php?page=htheme_settings&visual=yes . From this link you’ll then see the ‘Visual Composer’ tab be available, just above the ‘Mega Menu’ link. From the ‘Visual Composer’ tab of the theme settings you’ll just need to tick the ‘Enable default VC elements’ checkbox and save the theme settings. Please note we don’t recommend disabling this once enabled.
Please feel free to contact us or submit a ticket if you need any assistance or have any further questions.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketRegards, Milos
Thank you
Hi how do i amend the look of the product info page?
Hi desmod
Only one style/layout option is available for the single product page so you would not be able to adjust this in that regard. Any changes to this would require manually editing the page template.
Regards, Milos
no problems I’ve sorted it now, another question in visual composer how do i add a Single Image Element it doesnt show.
Edit – dont worry ive sorted it
I’m glad you are sorted! Please feel free to ask more questions!
Hello, can you tell me how to make my Instagram feed fullscreen? I’m using the “New Range” layout for my homepage with the default Instagram layout. In the demo, the layout is full width of the screen, however, my feed is contained or boxed. Is there a way to make it full screen/width? Thanks!
Hi We have 3 different Instagram layouts as you will see in the Instagram Element backend. These are Mosaic Layout One, Mosaic Layout Two and Default. The default one is the only one that can be set to full width as seen on our home page. http://invogue.heroplugins.com/
http://heroplugins.com/product/invogue-theme/documentation/?link=instagramSo if you want it to run full width, then you need to set the Instagram element layout to Default and make sure that the row runs full width as well.
Hope this makes sense. Please let us know if you need any assistance via our support site. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
Kind Regards, Gideon
PERFECT!!!!!!!!!! Thanks so much!!
Only a pleasure!!
Hello after installing demo data i dont see any sliders in slider revolution. Dont see exported demo files for manual import . How i can get the sliders from the demo?
Never mind i though it was slider revolution but i saw the slides in theme settings.
Hi
I’m glad you are sorted! Please feel free to contact us again if you have any questions.
Kind Regards, Gideon
thanks a bunch
Hi M3mento
Thanks for the great compliment!
1 – Translations would require the use of a plugin such as WPML (which we would recommend) or Polylang. Alternatively you can also use a plugin such as Contact Form 7 to create a custom form if you need to modify any fields.
2 – Unfortunately though the map element does not support a full screen display so this would not be possible.
Please let me know if you have any other questions.
Regards, Milos
How do we make the sidebars active on the homepage we’ve tried multiple ways but it’s not letting us? How come this is not working? Do you offer Skype support as well?
Hi Mychicdream
The sidebars for the theme are included only for the ‘Blog’ and ‘Shop’ pages and there is not a site wide sidebar. However if you’ve set your site’s front page to be your blog posts within the ‘Reading’ settings in WordPress you should then just need to set the option to use a blog sidebar on the ‘inVogue Settings > Blog’ tab. Just depending on the setup we can then look at activating the header slider for you on this section as by default the blog page does have a slider function.
I’ve also sent through a reply to your ticket with info regarding contact over Skype.
Regards, Milos
Hi! 2 things please…
1 – Contact us page, where do I write the email that the contact form info is being sent too??
2 – How can I leave a bit of space in the mobile so that the header is not overlapping? www.rodeodriveboutique.com.au
Thanks
Hi Mandy
The contact email address can be set in the following way. In your WP Admin backend, browse to Settings / General / Email Address.
I see that there’s quite a bit of custom code on your site. Please send us a support email and we’ll help you with the mobile layout. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
Kind Regards, Gideon
NEED HELP?
Please have a look at our Documentation section for answers. If you still can’t find what you are looking for, please Submit a Ticket for quick turnaround support.
Have a great day
Kind Regards
HeroPlugins
The child theme don’t work properly, for example don’t load the menu mobile style. You can check this issue?
Thanks
Hi
Can you please send us a support ticket to have a quick look. We are running multiple instances of the child theme and all working well. It might be that there’s some sort of interference.
http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticketWe’ll be on the lookout for your email.
Kind Regards, Gideon
hey guys,
we sent a mail 2 weeks before with questions but we don’t get an answer till yet. ( see mail from mail@nixundalles.de) Anyway.. one of the questions we solved in an other way but now we have another questions and we hope you can assist us. We want to build a page like this http://invogue.heroplugins.com/lookbooks/?look=2 but in the backend is only the template for the simple lookbook. So, how we can create this extraordinary design? and which plugin you use for grouped products? (http://invogue.heroplugins.com/product/rocker/) Woocommerce haven’t this functionality in a new fresh install.
We use inVogueVersion: 1.20.24 from last moth.. Best Rob&Jens
Hi Jens_p
I’ve had a look through our support tickets but couldn’t seem to locate one from the email address provided. Could you please let me know the ticket number so that I can try and locate the ticket itself? You would have received an email when submitting the ticket with this number.
For the Lookbook layout style you would be able to change this on the ‘inVogue Settings > Lookbooks’ tab by changing the option for the ‘Lookbook archive layout’ dropdown.
With grouped products however this is done through WooCoomerce and no additional plugin is required. I’ve included a link below to the WooCommerce documentation page for an overview on how grouped products are created.
https://woocommerce.com/videos/woocommerce-grouped-product-overview/Please let me know if you have any questions.
Regards, Milos
Hi, How can I disable autorespond in theme contact form? After sending an email admin and client gets the same email.
And where i can translate it to russian?
Hi Smirnovvu
In order to disable this it would be necessary to edit the theme files directly in order to remove the send functionality for either the client or admin. For translations however this can be done through WPML, which we would recommend, or alternatively through Polylang. Although if you do need to customize the contact form in anyway by removing or adding fields or customizing the content of the email unfortunately this isn’t possible with the default contact from element and in this case we would rather recommend using a contact form plugin such as ‘Contact Form 7’ in order to create/customize the contact form as required.
I hope this helps.
Regards, Milos
Waiting for the next update. When will it be like? Thank you!
Hi
We’ve done one or 2 small updates to the theme that will be uploaded to Theme Forest in the next 2 weeks after we’ve done sufficient testing.
Kind Regards, Gideon
Hi, i send a ticket 4 day ago (4229) But you still have not answered. i want to use all vc elements in this theme. please help me.
Hi
Sorry about that, it seems like the message might have landed in our spam filter. My support team will have a look now and come back to you asap. Using all VC elements is definitely possible and we’ll give you the code to switch it on.
Kind Regards, Gideon
Hi Faith
I see there has been an initial response sent through for the ticket last Friday, please could you just double check if this has not perhaps ended up in your spam/junk folder. I have also sent through another response now just to make sure.
Please let me know if this doesn’t reach you.
Regards, Milos
Hi Can you please let me know what are the best sizes for the products? Some of the sizes that I am using are very big, and products are becoming blurry.
Please give me the best size for the products and the thumbnails and the image galleries. Thank you
Hi Mandy
We are using 700×850px (72dpi) images on the site for all products. 1000×1000px product images can also work, but you always need do keep in mind that the product list is portrait, so the left and right sides will be cut off.
Please feel free to send us a support ticket if you want us to take a look. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
Kind Regards, Gideon
Hi Can you please let me know what are the best sizes for the products? Some of the sizes that I am using are very big, and products are becoming blurry.
Please give me the best size for the products and the thumbnails and the image galleries. Thank you
Hi Mandy
We are using 700×850px (72dpi) images on the site for all products. 1000×1000px product images can also work, but you always need do keep in mind that the product list is portrait, so the left and right sides will be cut off.
Please feel free to send us a support ticket if you want us to take a look. http://heroplugins.com/product/invogue-theme/documentation/?section=submit_ticket
Kind Regards, Gideon
Hello we want to set up site like exactly demo site Top menus and their related pages all how can we set up our first look like demo site ?
Hi Bestoneweb
Our demo site is used to showcase the different elements and styling of the theme so it includes some custom created content in order to achieve this i.e. multiple blog pages and lookbook pages to showcase the different layouts of the same content so unfortunately its not possible to replicate the exact same features on your site without these custom changes.
The demo import created when this is run on your site is intended to create a few example pages, posts and products in order to help you get going with replacing and adding in your own custom content and creating new pages as required so its not possible for it to be exactly the same as our demo website.
I hope this helps clear things up for you, please feel free to let me know if you have any questions.
Regards, Milos
Hello, I’m looking for a theme to buy, but I need to know: Can I Put your admin panel in Spanish ?? Is easy?
Hi ProElite
All Front-end and admin Back-end will translate to Spanish.
Unfortunately the inVouge settings wont.
Please let us know if you require any further assistance!
Regards HeroPlugins Support
It was not just for 24 hours. we spent almost 3 days without any serious support to try to fix. It’s time now to support your customers right away Fix this issue by right today
we will report this late support case and We have to ask refund unless this issue is fixed by today. Thanks..
Hi Bestoneweb
I am sorry for the delay and the issue you’ve experienced, the access info we had requested was only provided to us yesterday and we simply just weren’t able to resolve the issue for you yet. We are currently working on this to try and resolve it for you as quickly as possible, your issue is definitely not being ignored.
Regards, Milos
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