170 comments found.
hi,
The “Add to cart” button on demo 3 (when mouse hover) doesn’t show up. How do i fix this?
Thanks
Hi,
That’s strange!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will double check and reply for you.
Many thanks for your patience!
how can I increase the logo size in header its taking default 170 * 37 can you please gudie me how can it be done
Hi
We do not support here. Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there. Our supporters will guide for you.
Many thanks for your patience!
hi, i have recently installed your theme to word press and tried to install the relevant plug ins.. i get the message..
"Downloading install package from /home2/jechno/public_html/wp-content/themes/techone/plugins/techone-toolkit.zip…Download failed. A valid URL was not provided.
Plugin not activated. A higher version of TechOne Toolkit is needed for this theme. Please update the plugin.
Please advise 
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
i am able to get below appaearce whwre i can import which demo i require, can you please guide. its urgent
Hi,
I am so sorry for delay.
Many thanks for your order!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Can I list the SKU Number on Product page with this theme ?
Yes, you can and you can customize it following your idea
Hi,
I have just purchased the theme, however it doesn’t seems the demo is imported correctly?? i tried Demo 7 but could never get the header correctly.
Hi,
Many thanks for your order! We do not support here:
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
There are some code issues in the template footer ” your copy rights” However, we’ve removed the code and it worked, if you know what you’re doing…. Question about this template Update. You’re saying in order to Update this template, we have to delete the template from WP admin and install a new one, upgraded template. How about the changes already made in the “default” template! If upgraded template activated, all the changes will be over-written?
Hi
You can use the child-theme. If you need some other help, pls submit a ticket. We do not support here. Thanks!
This is Not a support question. Everybody needs to know how the updates going to work, otherwise this template is useless. You’re giving different directions in your manual, there is Nothing about the child theme.Surprisingly, not even showing any installation of child theme or any instructions is given. Once again easy question: How about the changes already made in the “default” template! If upgraded template activated, all the changes will be over-written, correct?..
You want users to pay for support showing, a link to purchase code for support, but for “Supported” members no support information provided, not even an email included with the manual.Your instructions are not clear, complicated, so you can charge users for support…how convenient.. A simple question can not be answered. I would like to request a refund, your item is not as described, support is not reachable. Please provide your contact information, not a ticket support board. Thanks
Hi
Perhaps, we misunderstood each others. You said that: there are some issues with the texts in the footer. And you updated it for your site. So could you say more detailed: what is the issue? So I can update for my theme. Ofcourse, if you modified the source code of theme and then you update the new updated version of theme, your customized things will be overwritten. That’s the reason why: i recommended you to use a child-theme.
But do not worry. Just show me the detail… I will update for my theme. If possible, pls send me some screenshots to my email: kutethemes@gmail.com. Thanks
I am trying to setup this theme but cant find inner pages like browse product page?
i want a refund please tell me how to initiate a refund process.
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
no the theme is of no use.. it is having bugs, not have reference classes to edit codes and alot more issues our development team mentioned. Please process the refund at earliest. we have not used the theme and we will share unused ne time key aswell if needed which will prove that them is unused. Or else we will have to contatct envoto. waiting for your reply.
Many buyers are using my theme and it is OK. You said that It has issue so what is the issue?
You have not posted any tickets on our support system yet. If you can show me some screenshots and send them to my email: kutethemes@gmail.com. That’s better and I want to check directly on your site. Send me the domain name of your site too.
I do not mind to give you a refund but I need to know exactly what is the issue.
Thanks
Theme is good but have some issues…. example, where to change the footer contact information… in Foot 01, the code in the footer builder does does not look like I can find the code for the contact info like address, email etc… AND take out social icons on footer… here is the code from your footer menu but help!!!
css=".vc_custom_1492221043744{padding-top: 35px !important;padding-right: 15px !important;padding-left: 15px !important;}"]23ffffff|line_height:20px" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1491961102301{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-bottom: 36px !important;}"">vc_column width="1/3" offset="vc_col-lg-3 vc_col-md-3 vc_col-xs-12" css=".vc_custom_1490543175140{margin-bottom: 20px !important;}"[vc_raw_html css=".vc_custom_1489925138640{margin-bottom: 30px !important;}"]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/vc_raw_html/vc_columntechone_newsletter style="default" title="Newsletter" subtitle="Get all the latest information on Events, Sales and Offers. Sign up for our newsletter today." newsletter_custom_id="techone_custom_css_693936826"vc_row_innertechone_custommenu title="My account" menu="footer-my-account" custommenu_custom_id="techone_custom_css_2082163768"vc_column_inner width="1/2" css=".vc_custom_1490576914645{margin-bottom: 20px !important;padding-top: 0px !important;}" offset="vc_col-lg-3 vc_col-md-3 vc_col-xs-12"/vc_column_innertechone_custommenu title="Customer Services" menu="footer-customer-services" custommenu_custom_id="techone_custom_css_382615725" Shipping" menu="footer-payment-shipping" custommenu_custom_id="techone_custom_css_1169980345"">vc_column_inner width="1/2" css=".vc_custom_1490576940479{padding-top: 0px !important;}" offset="vc_col-lg-3 vc_col-md-3 vc_col-xs-12"/vc_column_inner/vc_columnvc_row css=".vc_custom_1492564410846{margin-top: 5px !important;padding-right: 15px !important;padding-left: 15px !important;}"vc_separator color="custom" accent_color="#4c4c4c"/vc_rowvc_column css=".vc_custom_1490581863555{padding-top: 0px !important;}" offset="vc_col-lg-6 vc_col-md-6 vc_col-xs-12"JTNDZGl2JTIwY2xhc3MlM0QlMjJjb3B5cmlnaHQlMjIlM0UlQzIlQTklMjBDb3B5cmlnaHQlMjAyMDE3JTIwJTNDYSUyMGhyZWYlM0QlMjIlMjMlMjIlM0VUZWNoT25lJTNDJTJGYSUzRS4lMjBBbGwlMjBSaWdodHMlMjBSZXNlcnZlZC4lM0MlMkZkaXYlM0U=/vc_raw_htmlvc_column el_class="footer-list-support-payment" css=".vc_custom_1490581878642{padding-top: 0px !important;}" offset="vc_col-lg-6 vc_col-md-6 vc_col-xs-12"vc_single_image image="1174" img_size="full" alignment="right" image_effect="banner-effect banner-effect3"vc_single_image image="1178" img_size="full" image_effect="banner-effect banner-effect3"/vc_rowHi,
Many thanks for your order!
We do not support here.
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will help you.
Many thanks for your patience!
I have just double checked. It is still OK. It’s written very detailed in the document. Anyway, pls submit a ticket. We will support for you. Thanks
I have just double checked. It is still OK. It’s written very detailed in the document. Anyway, pls submit a ticket. We will support for you. Thanks
Hello,
I need help with the theme Techone .
I have problems the full width layout not working.
Thank you
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
I want to make the currency tl but it is not
Hi,
Many thanks for your order!
Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Hello, I am interested in our theme (Home 3). Can you help me install the demo contents? I want it shows exactly in your Home 03. I will replace the demo contents one by one. I have bought several similar layout themes as yours. Please let me know if you can help. Thank you
OK sure, I can help you
Thank you for your reply. I purchased our theme, and now I am trying to install the demo and make it layout as your Home 03. Can you help me on that? Thank you.
Yes sure! if you need some help, pls submit a ticket. Our supporters will guide for you
Hi I would like to ask you to return the money that i paid for the theme “tech One” due to the bad function during the instalation process and its modification
Hi
That’s strange!
Maybe, you did not setup it correctly. Please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Hi,
Id like to purchase this theme very much. however I have one concern before I will buy. When accessed the demo on my PC, the location of the logo went up in the center and the menu is hidden. See below
https://my.pcloud.com/publink/show?code=XZdkSiZKunOtqDx7dp0NbmCzEzQTQXURtQXHowever, accessing it through my laptop is the ideal one for me:
https://my.pcloud.com/publink/show?code=XZA7SiZynYIRz0otXHaLrGHRzcHt5fY0IWVLooks like the theme treated my PC as a mobilephone or tablet.
Can that be fixed in the setting somewhere? Please let me know so i can purchase it ASAP.
Thanks.
Hi
It is not a bug. We did it like that. Bcos there is no much space on screen of those devices.
Thanks
Maybe if i can lessen the menus on top (maybe lessen it to four menus) the logo will straighten out?
Let me know.
Thanks.
HI,
You can customize following your ideas
Hello! I need to import the demo data in my site and I can’t find the .xml archive in the .zip folder. Where’s it? Thanks!
Hi
In the download package, pls find the “Sample Data” folder and then find the XML file for importing the sample data…
If you need some other help, please use the purchase code to register with our support system: https://support.kutethemes.net/sign-up
After that: please submit a ticket there and remember to send us the admin login + a FTP account. Our supporters will guide for you.
Many thanks for your patience!
Hello! I need to import the demo data in my site and I can’t find the .xml archive in the .zip folder. Where’s it? Thanks!
Hi,
Pls do not submit too many new posts. Just reply under one post. I will reply to you.
Thanks
Hello. Do you guys do the installation? I’m using wordpress multi sites. It works ? Does he have Portuguese language in Brazil?
Hi,
Pls do not submit too many new posts. Just reply under one post. I will reply to you.
Yes, you can use our setup-ing services. It is OK for WP multi-sites. My theme supports multi-languages. You can use WPML plugin if your site has multi-languages or using the Loco translate for the site with only language.
Thanks
I already use a theme on my site, I would not like to change it. Can I use this theme only on woocommerce pages?
Hi
It’s difficult to configure following your requirements,... You should use my theme for whole of your site. Thanks!
Does this theme have a demo importer?
Hi,
Pls do not submit too many new posts. Just reply under one post, I will reply to you.
You can import the sample data easily. Thanks!
Is it possible for me to test for a 1 day on my server before buying thema?
So sorry!
