483 comments found.
If i scroll down in the center of page then update (refresh) page there is no sticky menu! I need to scroll up to top of page to see menu again
Enable Button Style? – option is not working. After save it comes to default state – No
https://www.screencast.com/t/ZAzQ9e3VHi there,
Thanks for writing in and the detailed info!
About this issue, please have a look at our documentation here: http://www.themelogi.com/docs/wanium/#!/common_issue (section 2. Missing menus or duplicated menu items)
If the problem persists, please submit a ticket in our support forum at http://www.themelogi.com/tickets/ so we can help you out.
Best regards, Danny
my php memory limit is 2048 problem still exists. I try completely fresh install, but no luck. i get this error: Menu item skipped due to ivalid menu slug: primary-menu All 4 menus slugs mentions in this error log.
Hi, I’ve replied to your ticket 
Best regards, Danny
Guys! You still not fixed the bug with import demo!!! Import demo not working on php 7!!! I want all functions and options to work correctly!!! Your import demo works only on php 5.6
Hi there,
Thanks for your info!
We’ve just updated new version of the theme with the menu scroll down issue and include latest version of Visual Composer. But regretfully if you are in middle of the page and refresh, the fixed menu can’t show, the fixed menu only show when you scroll down from top of the page and over the page header, that is the way our menu work.
About the demo import issue, please just share us the admin account and FTP info of your site to email contact@themelogi.com so we can help you to install demo right away. Also, if you’re not satisfied with the theme, you can always submit a refund request so I can return your money : )
Looking forward for your response!
Thanks a lot! : )
Danny
Such a nice theme!!!! Clean code!!!! I love it!!!! I’m gonna buy it right now!) Hope all updates and bugs fixes be in time.
Hi! Thanks a lot for being our customer. We’ll try to make this the best experience for you
For your information, you can take a look at Wanium documentation here: http://www.themelogi.com/docs/wanium/
For any other questions or issues, feel free to contact me in the support forum and I will gladly try to help you
Regards,
Danny
already done!
Hi!
I have a problem regarding post titles. E.g. here http://laukku.lv/2017/04/18/makslinieki-kopa-ar-socialajiem-darbiniekiem-un-novada-iedzivotajiem-mekles-burtnieku-gudribas-gramatas/ 1) spacing is distorted 2) all words in title are automatically capitalised. How to fix a spacing issue please? How to change a default setting that makes all title words capitalised? Thanks!
Hi there,
Thanks for writing in!
Please find my answers as below:
To remove the capitalised in heading title, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
.heading-title {text-transform: none;}
About the page title spacing issue, please open up your post editor, scroll down to bottom of the page and set the “Page Title Layout” option to “Center Large” as in screenshot here: http://i.imgur.com/ShfzOq9.png
This will make larger spacing for the heading title.
Or you could redue the font size of the default heading title by adding this code to Appearances > Customize > Fonts & CSS > Custom CSS:
.heading-title {font-size: 59px;line-height: 69px;}
Hope this helps, Danny
Thanks for your effort! Capitalisation issue resolved. But what concerns spacing – my issue was – haw to reduce/control spacing between a post title and a featured image? (E.g. here http://laukku.lv/2017/07/05/matisos-notiks-burtnieku-gudribas-darbnica-un-laikmetigas-dejas-izrades/) I would like to make both spaces before and after the title equal. Thanks!
Hi there,
Thanks for your info!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
.single-post .page-title:not(.image-bg) + .post #main-content {padding-top: 0;}
Hope this helps,
Danny
Thank you! It worked! One more issue please – In the main home page on a desktop screen an intro video is played OK (here http://laukku.lv/), but it does not work on mobile devices. How to make it be played on mobiles as well, please?
Hi there,
Thanks for the info!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
@media (max-width: 990px) {.video-background-content {display: block!important;}}
Hope this helps, Danny
Thank you!
Hi, i have a problem of compatibility between wordpress 4.8.1 and visual composer 5.1.1. Have you got a solution for me please ?
Hi there,
Thanks for writing in!
The latest version of Visual Composer is 5.2.1, so please go to your Downloads section and re-download the Wanium theme file to update the theme and Visual Composer plugin. You may want to have a look at the article here for the theme updates instruction: http://www.themelogi.com/knowledge/#theme_update
Otherwise, if the problem persist, please submit a ticket in our support forum http://www.themelogi.com/tickets/ so we can help you out. Any screenshot about the problem would be welcomed!
Best regards, Danny
Hi Danny, Thanks a lot. That’s all right. Have a nice day. Nuccia
Hi, is there a way to add navigation arrows to the carousel content?
Hi there,
Thanks for writing in!
About this issue, please submit a ticket in our support forum at http://www.themelogi.com/tickets/ and point to specific page where we can see the problem so we can help you out. Any screenshots would be welcomed!
Best regards, Danny
How to install a particular demo?
Hi there,
Thanks for writing in!
To resolve the issue, please have a look at the topic here: http://www.themelogi.com/tickets/topic/individual-demo-page-import/
Let me know about any other doubt you could have.
Best regards, Danny
Hi, The slider is really bad, it does not have any options for me to select to fade or slide and animations are very poor. I am exploring other theme features and so far no issues.
I am using intro content VC shortcode, the buttons on them are of #0f0f0f and I dont know where to change them. I have changed the primary color in the theme customization but it does not use.
Please advise.
Thank You
Hi there,
Thanks for writing in!
The theme is compatible with Revolution Slider or Layered Slider, so you can feel free to use those plugins to build your slider. Also, we’ll consider to add more features to the default slider
About the Intro Content shortcode, you can change the button in Bottom Option as screenshot here: http://i.imgur.com/CtjpAZk.png
If you still can’t make it work, please submit a ticket in our support forum here http://www.themelogi.com/tickets/ so we can help you out.
Hope this helps, Danny
Hi, Thank you for replying. I have installed Revolution Slider and have been doing that for buttons, was wondering if there is a way to customise in theme options. I will submit ticket in future. Thank You
Hi! Thanks for your info! The theme comes with 2 customization options as below:
1. In Appearances > Customize (global/default theme settings)
2. In bottom of each page/post editor (the settings here will override “Appearances > Customize”)
Hope this helps, Danny
Install plugins js_composer, tlg_framework and contact form 7 installing error /plugins.php?activate=true&plugin_status=all&paged=1&s= , how to solve this problem
Hi there,
Thanks for writing in!
About this issue, please create a ticket in our support forum at http://www.themelogi.com/tickets/ so we can investigate your case and help you out. Any screenshots about the problem would be welcomed!
Best regards, Danny
And next issue: Sometimes I got this massage after I tried to save: Warning: Cannot modify header information – headers already sent by (output started at /homepages/15/d71114258/htdocs/nobis-Homepage2017/wp-content/plugins/tlg_framework/includes/vc_shortcodes/tlg_buttons.php:46) in /homepages/15/d71114258/htdocs/nobis-Homepage2017/wp-admin/post.php on line 197
Warning: Cannot modify header information – headers already sent by (output started at /homepages/15/d71114258/htdocs/nobis-Homepage2017/wp-content/plugins/tlg_framework/includes/vc_shortcodes/tlg_buttons.php:46) in /homepages/15/d71114258/htdocs/nobis-Homepage2017/wp-includes/pluggable.php on line 1210
Hi there,
Thanks for writing in!
About this issue, please submit a ticket in our support forum at http://www.themelogi.com/tickets/ and share us the admin account of your site via private reply in forum so we can investigate your case and help you out.
Best regards, Danny
And one more question: How to set the page for searchresults in the same style like the other sites? http://s522547109.online.de
Here’s the view on searchresults: http://s522547109.online.de/?s=test The Menuisn’t correct and I’d like to have the same style like on all other pages, made with the visual composer…
Hi there,
About this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
@media (min-width: 991px) {nav.line-menu .menu > li {padding-right: 0!important;}}
Hope this helps, Danny
Hi there, where I can set the breakpoints for the menu? I just like the mobile and the one-lined, and 1170 till 750 it switch into a second line, which I don’t like. So I would have the breakpoint at 1169 to the mobile menu.
Hi there,
Thanks for writing in! Regretfully this isn’t a feature offered by Wanium.. It could be possible with custom development, but this would be outside the scope of support we can offer. You may wish to consult a developer to assist you with this. Wanium is quite extensible with child themes, so there are plenty of possibilities.
In case you really want to change the mobile menu breakpoint, you can try to follow 2 steps here:
1. Open up the theme.less file in themes/wanium/assets/css folder, find & replace “990px” into “1169px”.
2. Open up the scripts.js file in themes/wanium/assets/js folder, find & replace “990” into “1169”..
3. Add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
@media all and (min-width: 1070px){
.show-sm { display: none!important; }
}
@media all and (max-width: 1023px){
.hide-sm { display: none!important; }
.show-sm { display: block!important; }
}
If the problem persists, please submit a ticket in our support forum at http://www.themelogi.com/tickets/ so we can investigate your case and help you out.
P.S: We’ll consider to add this feature as an option in next updates of the theme.
Best regards, Danny
Doesn’t work correctly: between 991 and 1169 there’s no Menu an between 1169 to 1200 there is a second line for the menu.
Hi! Thanks for your info! Please follow your topic in our support forum here: http://www.themelogi.com/tickets/topic/some-issues/
Best regards, Danny
Hello! Just bought the theme but there’s a glitch in the nav bar. Sometimes it’s there sometimes not. Even demo has this problem. We are using Corporate theme. Can someone help us fix this? Thanks!!
Hi there,
Thanks for writing in!
We’ve just updated the Wanium theme version 1.2.1 with the nav bar issue fixed. Please go to your Downloads section to get your updated file. If you need help about the theme updates, please have a look at the article here: http://www.themelogi.com/knowledge/#theme_update
Also, please remember to hard refresh your browser after the theme updates so the new scripts can get updated.
Hope this helps, Danny
Hi! Thank you I am downloading it now, but is there any way I can view the version of the theme in Download section? Thanks
Hi there,
The latest version of the theme is always available in the Downloads section. After downloading the theme, you can see the version in style.css file.
Hope this helps, Danny
Thanks! We are now using 1.2.1 version.
Doesn’t seem like theme is compatible to Safari browser. My square images are being vertically stretched. Can this be corrected?
also stretching on iphone
Hi there,
Thanks for writing in! About this issue, please submit a ticket in our support portal at http://www.themelogi.com/tickets/ so we can help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Thanks a lot! : ) Danny
Elegant Theme but i have a problem with the import Demo (install demo and wordpress import). I have made the new configuration of the php.ini with my host but i have again an erreur 500.
What i need to do please?
Hi there,
Thanks for writing in!
If you got Server 500 error or Maximum execution time error, Fatal error allowed memory size, TLG Framework error, the site crashes…, the problem was 100% caused by your host has PHP configuration limits that are set too low to complete the process. Maybe your host doesn’t allow you to change the settings in php.ini by your own. Please have a look on our FAQs page here for the solution (question 1) : http://www.themelogi.com/tickets/topic/faq/
Hope this helps, Danny
Hi, I have a question about the template recently bought, I already have a Portfolio of my old theme with many data, and installing the template Wanium, I find a new Portfolio, but without my data. Why the new Portfolio does not take back data already installed? Is it possible to import data from the old Portfolio to the new one?
Hi there,
Thanks for writing in!
About this issue, the portfolio in your old theme may have different post type so the new theme can’t load that old data. Please open a ticket in our support forum at http://www.themelogi.com/tickets/ and share us the admin account of your site via private reply in the forum so we can investigate your case and help you out.
Best regards, Danny
Thank you for your reply, a ticket has been opened with the requested information. In passing, your template is very well done, congratulations and continue especially so !!! I had to change recently because I bought one at the beginning of the year, and the author decided to stop and remove everything 5 months after its creation … not normal …
Hi, I’ve checked your site and see that the problem was caused by your old theme use a custom portfolio post type, so the new theme can’t find data with this custom post type. I’ve replied you with a solution in your ticket, please follow your topic in there.
Best regards, Danny
hai i had raised the ticket so wen i can get the reply and wer i can see the reply for my ticket
Hi there,
Thanks for writing in! We’ll need a little time to reply all the tickets in the forum. But please don’t worry, we’ll back to you within next 12 hours.
Best regards, Danny
hyyyyy wer i can chekc ma tickets
i want check the reply for ma tickets bt i cant find ma ticket der
Hi, we’ve replied all the tickets in Wanium support forum. Could you please let us know your registered “username” in the our forum so we can have a look on this? Or you can just drop us a message to contact@themelogi.com, we offer support via email too.
Best regards, Danny
Maybe this has been over looked, but can you tell me where or how I can place my google analytic tracking ID on the admin side? Thx!
Hi there,
Thanks for writing in!
You can add the tracking code snippet just before the closing </head>tag on header.php file in themes/wanium/ folder as in the screenshot here: http://i.imgur.com/rPL0xfo.png
Hope this helps, Danny
Hi! Can you help me fix the performance of the theme especially in the Dashboard? Whenever I save anything it say ‘Service Unavailable’. It runs very sloooow. I do not have anything in my website I am just starting it. When I change the theme it works fine but using this theme I can’t even save a page. I hope someone can help me.
Hi there,
Thanks for writing in and please don’t worry
The problem was 100% caused by your host has PHP configuration limits that are set too low to complete the process. Since Wanium is a multi-concepts theme, it requires a little more resources than some other themes. There was an easy fix in our FAQs page here (question 1) : http://www.themelogi.com/tickets/topic/faq/
If the problem persists, please contact us via email contact@themelogi.com or submit your ticket to our support forum at http://www.themelogi.com/tickets/ so we can help you out.
P.S: I hope you can contact us and give us a change to help you before leaving review rating for this theme, and if we can’t help you to resolve the problem, we’ll happy to return your money so please change your review rating if possible since this issue is common error for a multi-pupose WordPress site
Let me know about any other doubt you could have.
Best regards, Danny
Hi, great theme, thanks for it ! Is it possible to define a default Page Title Layout ? Or I have to change it every time I create a new article ?
Hi there,
Thanks for writing in! Currently this feature isn’t available, but we’ll add this option to the next update version of the theme in about next week.
Cheers! Danny
Hey! Awesome theme! Maybe you can help with a problem I encountered recently: I wanted to create a left-sided dropdown menu header for my one-pager like you did in your barber shop demo. I’ve tried to look it up in your tutorial but cannot find a proper way to realise it. It just won’t “drop down”. Thanks for your help in advance!
Hi Rohal,
Thanks for writing in!
To create a left-sided dropdown menu header, please follow the steps here:
1. Go to your Dashboard > Appearances > Customize > Header, and set the “Header Layout” option to “Left Vertical Header Dark” as in screenshot here: http://i.imgur.com/Le38i8g.png
Note: After that, you may see some pages still display other header layouts than the once you set it Appearances > Customize. That’s because in each page/post, there are some options to override the settings in Appearances > Customize. So in that case, you can go to that pages, scroll down to bottom of the page editor, and set the Header Layout as “default” so that page can use the settings in Customize as screenshot here: http://i.imgur.com/qbAwuiR.png
2. The “drop down” you mean is parent-child menus or you click on a menu and the site doesn’t go to there section?
2.1. To make the menu “drop-down”, please go to your Appearances > Menus, and create parent-child menu system as in screenshot here: http://www.themelogi.com/docs/wanium/assets/images/wa_menu_create.png
2.2: About the one page settings, please have a look on our documentation here (section 11. Setting up a One Page site): http://www.themelogi.com/docs/wanium/#!/onepage
If the problem persists, please submit a ticket in our support forum at http://www.themelogi.com/tickets/ so we can help you out.
Best regards, Danny
