146 comments found.
the theme is not working fine with the latest woocommerce
espicialy in the variable products is not changing the price and when i change the theme it works fine
my web page is cupcakequeenqatar.com select options in variable products works fine with any other theme i tested
Hello psisd
Sorry for my late response because of the weekend. The team is working on the theme to check the WooCommerce compatible. Meanwhile, kindly visit the support forum and ask for the help. We’ll check your site priority.
Regards
Thoa Kim
Hello psisd
Sorry for my late response because of the weekend. The team is working on the theme to check the WooCommerce compatible. Meanwhile, kindly visit the support forum and ask for the help. We’ll check your site priority.
Regards
Thoa Kim
is there any news?
Hi,
Sorry for the inconvenience. You can contact the developer via email: tamho@foobla.com and please send your site URL and WordPress Admin account. He will check your problem the fastest.
Regards,
After install, how i can activate Slider revolution and visual composter?
Hello
Slider Revolution and Visual Composer are required plugins so they’re installed and actived when you begin importing data process.
For any problems regarding the theme, kindly visit the support forum https://thimpress.com/forums/forum/cake-art/.
Regards
Thoa Kim
Hi I need urgent help on why the theme will not update automatically for me? I have updated plugins and now the theme isn’t working correctly. Please help! I have also posted this in the forum
I got all the support from the online support forum. Thank you so much for your quick reply.
Hi,
If you need assistance with anything, let us know.
Regards,
Theme still not updated to support last version of woocommerce or just include last version of plugins. Very lazy team here i feel like.
Hi,
Please post a topic about this problem at https://thimpress.com/forums/forum/cake-art/ we have to check your site. Or you can send an email via tamho@foobla.com about this problem, he will help you resolve the problem for your site.
Regards
Hi, this is not a problem, this is a fact. You could fix it easily by updating your theme, most serious author here have they theme updated BEFORE the WooCommerce update. They do not need that a client open a ticket on their forum ! Regards.
Hi,
We updated it in version 1.12. You can update to fix this.
Regards,
Hi, after update here a bug : http://prntscr.com/fyvxie
Hello
Kindly renew your support to receive our customer service. Then please post a topic about this problem at https://thimpress.com/forums/forum/cake-art/ we have to check your site because only you have reported this problem and this problem doesn’t appear on our demo.
Regards
Thoa Kim
haha, worst theme and support ever ! i sure not renew and rate in consequence…
Hello Brockway
Your support is expired and you have to renew support if you want to receive the customer service. That’s policy. Anyways, as I said before, you can send an email via tamho@foobla.com about this problem. We’re willing to check this case.
Regards
Thoa Kim
Como puedo traducir el tema al español ? How can I translate the template into Spanish?
Hi,
Sorry for the delay.
For your question, please post a topic about this problem at https://thimpress.com/forums/forum/cake-art/ we have to check your site. Or you can send an email via tamho@foobla.com about this problem, he will help you resolve the problem for your site.
Regards,
Hello Guys,
Can you please advice from were can i set to display the cake serach & the shopping chart as displayed in your demo theme in the top menu ?
For some reason i am unable to set it from the theme
thanks
Hello
1. Search recipes: We have to check your config in your site. Maybe the config is incorrectly.
2. Woo cart: Add Woocommerce Cart widget to Menu Right widget. (Appearance >> Widgets).
Just to remind, the period of your support is expired. Please renew your support to recieve our customer service. If not, you’re not able to post topics on our support forum too.
Regards
Thoa Kim
Purchased the Cake Art theme package when installing it looks nothing like how it was advertised. Tried to upload the package and it just doesn’t seem to be working! How can I resolve this?
Hello mcchronalds
Thank for your purchasing.
In such case, we have to check your system first and ensure it meets all requirements. So please go to the support forum https://thimpress.com/forums/forum/cake-art/ and post a topic in there. The supporter will help you.
Regards
I want to request refund, my shared hosting site wont allow me to change so I can upload.
Hello Gamers4Good
I see you created a topic on the support forum about this problem. The supporter will reply in details.
Regards
Hi I have emailed you to dong@foobla.com Please reply asap
Hi,
We do not find out your topic anywhere. Please create topic at forum https://thimpress.com/forums/forum/cake-art/ in order that we can help you asap.
Regards,
Hien Phan.
Hello, I few minutes ago purchased your theme. You said that photoshop files included. Where are Photoshop files? I did not find. I need quick reply
Thim Framework plugin could not install. it shows message (Parse error: syntax error, unexpected T_FUNCTION in /home/content/25/7955825/html/Demo/wp-content/plugins/thim-framework/tp-framework.php on line 138)
Poor service….
There is no option to import demo data in Settings tab
Stupid support team. I will have to wait for 3 days 
I contacted to support team to generate ticket it shows following message.)
"Important notice We are currently under a high volume of support tickets. You may have to wait longer (up to 03 business days) for your ticket to be solved. Thanks for your patience!For this theme we will support you no more than 24h in the day, so quicker than you can email me I will support you as quickly as possible: dong@foobla.com
Hi, i would like to know if the wavy line of the menu could be remove. Thank you!
Hi, thanks for your concern. The wavy line can be removed or changed easily 
Bests,
Does the theme support WooCommerce 3.0 which just released recently ? Please let me know if we can safely upgrade our WooCommerce to 3.0 without breaking the theme. Thanks !
Hi
Please do not update WooCommerce 3 until we release a new update with Woo 3. We’re checking to ensure it’s compatible before upgrading. Please wait for the new update.
Bests,
Thoa Kim
Any update on this ? Are we safe to upgrade to WooCommerce 3.0 ?
Hi, just update theme to use WooCommerce 3.x compatible.
Bests,
Hi, I am trying to change anything then save and publish the changes but not showing any changes. please suggest ASP
Hi, maybe there is issue with your system. Please go to support forum https://thimpress.com/forums/forum/cake-art/ the support team will check your site when available.
Bests,
How do I remove unnecessary background? http://shot.qip.ru/00QeLO-1h2kGxXsZ/
Hi, there’re 2 images in your screenshot so I have no idea which image you want to remove. Just go to the support forum and ask for help, the support team will guide you in details.
Regards
Thoa Kim
Kind, what you see in the screenshot that I have so on the main page of the site
Hi, is there an image above the sliders on homepage?
Yes it is.
It’s strange. We have to check your site. Please post a topic at https://thimpress.com/forums/forum/cake-art/ The developer will check.
Regards
Hey developers, you have on the forum I’ve been writing about social sharing. But to me it did not. How would this issue be solved?
Hello
Sorry for the late response because of the weekend.
What’s problem do you have now? Social sharing is not working in posts?
Regards
Thoa Kim
Hey,
I am trying to change the image in the events section on the home page of the site. I cant seem to find the Events section in wordpress
Hello Nuneon
Please post a topic at https://thimpress.com/forums/forum/cake-art/ about the problems you have. Th support team team will come back tomorrow and guide you in details.
Regards
Thoa Kim
Hey there,
Just a pre-purchase question.
Cute theme! Quick question though, I would like to manually approve each order before the payment is taken from the customer. Is this possible with WooCommerce?
Thanks for your assistance
Hi,
Thank you for your interesting in cakeart theme. For your question, you can refer add-on Woo order status control https://docs.woocommerce.com/document/woocommerce-order-status-control/.
Regards,
Hien Phan.
Any updates coming soon?
Hello
The theme is still in the development plan and it’ll take the time. We haven’t known exactly when the new update will be released but we’ll try to update in the soonest time.
Regards
Thoa Kim
Hi! Is this compatible with LearnPress?
Hello, yes, it’s. But why do you use a bakey theme with LearnPress?
Cool, thanks. I would use it for online bakery classes, short courses on how to bake cupcakes or so.
Hi, why don’t you try this theme https://themeforest.net/item/education-wordpress-theme-education-wp/14058034 for your bakery classes?
Hi,
For how long is the Regular License valid?
Hello msbir
When purchasing our themes, you will receive the free 6 months of support service for the questions and problems regarding the theme. Once the period of your support service is expired, you can extend support to 12 months. But no matter your support service of your product is over or not, you always receive free timelife updates for the theme.
Regards
Thoa Kim
Thank you for the answer. Can I use the theme to multiple domains?
Hello msbir
You need to purchase each theme license for each domain if you want to receive our customer service.
Regards
Thoa Kim
Hey there,
I am considering purchasing your Cake WordPress Theme – Cake Art. Quick question though, I would like to approve each order before the payment is taken from the customer. Is this possible?
Thanks for your assistance
Hello eurekacreativedesign
I’m sorry but could you please clarify your question?
Regards
Hi,
What I mean is that the customer would place the order and I would get a notification. Only when I approve this order would the payment be taken from his account. Hope this is a bit more clear.
Regards,
Hi, thanks, but our theme doesn’t support the feature as you want.
